★★★★★ 1/5
GoogleI made an offer for a house, the offer was rejected without any reasons.
All the agent could say is that there were too many applicants.
I sure did put in interest immediately after viewing the house. Had to call twice for an offer form to be sent to me. I even sent an email because they would say that they will send the form after the calls and never do, not until I sent an email.
If the landlord had numerous applicants, why then ask me to come for viewing?
I knew something was fishy when I had to call more than once to get an offer form.
Terrible service!
Anikwu · 18 March 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
Agent replied · 23 March 2025
Good Afternoon,
All of the applications are sent at the same time to make the process fair, we had a significant amount of interest in the property, again we let everyone view to make this fair. Once all of the applications were sent to the Landlord it is up to them to review which tenant and decide who they would like to proceed with. I am sorry that you were unsuccessful at this time.
Kindest Regards
Debbie
★★★★★ 5/5
GoogleWhat an amazing and professional group of people, we were updated regularly and given great advice at each stage of the buying and selling process. Friendly and with our best interests at heart, I would not use any other.
Colin · 16 March 2025 · Reeds Rains, Guisborough
Agent replied · 1 May 2025
Hi Colin, thank you so much for your kind words. We hope you are happy in your new dream home.
From all at the Guisborough Office
★★★★★ 5/5
GoogleI've had a great experience with the team at Reeds Rains, especially via Eliza's support as I recently moved out. They've been timely, professional and generally just very helpful in the time I was renting one of their properties.
Jared · 10 March 2025 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
GoogleCalled first thing to pay holding deposit on a house just gone up for rent. Told (although it's advertised) there is no holding deposit, landlord is taking a list and will cherry pick who they want. Then no communication at all from agents. Only know house was let via their website. Terrible communication, lies on the website. Never had such an experience before and I've rented for years
Ael · 8 March 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 10 April 2025
Good Afternoon, I can only assume this review has been incorrectly placed as there has been no circumstances like the above that have taken place in the office & this is not our process. I also do not have a record of your details. I would be more than happy to help or direct you to the right place if you would like to contact me directly: Jenny.Gledhill@reedsrains.co.uk - Lettings Manager.
★★★★★ 5/5
GoogleReeds Rains were fantastic from start to finish with the sale of my property.
They kept me informed/updated throughout and always very welcoming.
Thankyou!!
Pete · 2 March 2025 · Reeds Rains, Guisborough
Agent replied · 26 January 2026
Hi Pete
Thank you for taking the time to leave us a 5* review it is appreciated.
Kindest Regards
Zeta Pinchbeck
Operations Manager
★★★★★ 5/5
GoogleI recently had a viewing with the lovely Jennie! She was very polite and super helpful with any questions I had. She is very professional in her role at Reeds Rains!
Eve · 2 March 2025 · Reeds Rains, Scarborough
★★★★★ 5/5
GoogleReally helpful while I was moving house. Recommend to anyone!
Megan · 2 March 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
★★★★★ 5/5
GoogleI recently bought a house through Deb from Reeds Rains Durham, and I couldn't be more pleased with the experience! From start to finish, Deb has been incredibly supportive, providing clear and timely communication throughout the entire process. She made what could have been a stressful experience feel smooth and seamless. Deb's professionalism, attention to detail, and dedication to ensuring everything went smoothly were truly outstanding. I highly recommend Deb and the team at Reeds Rains Durham for anyone looking to buy or sell a home! Thank you for everything, Deb!
Best wishes,
Nora
Nora · 21 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Thank you so much for your lovely review and kind words. It has been our pleasure to help you purchase your new home and wish you our best for the future.
★★★★★ 5/5
GoogleReeds Rains, especially Eliza and Amber, were very helpful and prompt when my old tenants moved out and finding suitable new tenants for my rental property. They were professional and made the process as smooth as possible.
Asif · 18 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Thank you Asif for your kind words, if you do need anything please get in touch!
Eliza & Amber
★★★★★ 5/5
GoogleWe've had such a lovely experience with Richard Reeds especially Charlotte Zunjic who was very responsive and interactive through the whole process. Made us finding and renting our home really smooth and easy!
Rayhana · 17 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Thank you Rayhana for your kind words, I hope yourself and your family will be very happy in your new home!
Charlotte Zunjic
Senior Lettings Negotiator
★★★★★ 5/5
GoogleI had a great experience working with Amber at Reeds Rains. She was always professional, helpful, and quick to respond to any queries I had. Her clear communication and support throughout the process made everything much easier. I really appreciate her assistance and would highly recommend her services to anyone looking for a reliable and knowledgeable agent.
Shiplu · 8 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Thank you for your kind words, I am glad you have had a great experience with Reeds Rains. If you need anything else from us please just give us a call!
Best of luck in the future - Amber
★★★★★ 5/5
GoogleMassive thanks to Tony and Deb for their tireless work in helping get our purchase over the line. If it wasn’t for their effort the whole process would have shuddered along an awful lot longer.
Thanks!
Ben · 1 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Hi Ben, We are so happy that you had a great experience with us here at Reeds Rains Durham, we wish you all the best with your new journey Kind Regards Libby
★★★★★ 3/5
GoogleVery friendly service.
My house was initially overvalued and photos weren’t very good so it took longer to sell than expected.
Neil did a good job once he took over.
Fees were quite reasonable.
Stuart · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
Agent replied · 23 January 2025
thank you for your review, All our valuations are based on up to date comparable evidence at the time of the valuation, Thank you for choosing Reeds Rains best wishes in the future.
★★★★★ 5/5
GoogleDebbie’s fantastic, efficient and knows Middlesbrough inside out. She gives great advice and valuations are accurate to ensure a successful sale.
Jolene · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied · 22 January 2025
Thank you Jolene for the lovely feedback
Kindest Regards
Debbie
★★★★★ 5/5
GoogleReeds Rains, office at Acklam, in Middlesbrough are the best estate agents I've ever used! Would highly recommend them. Many thanks to Neil, Jayne, Debbie & Amber 👌 …
David · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied · 22 January 2025
Thank you so much for the lovely review, you were all a pleasure to deal with.
Kindest Regards
Debbie
★★★★★ 5/5
GoogleA Big thanks to Deb and the team for making the purchase of a property as smooth as possible with great communication throughout. Would highly recommend!!
Ryan · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 23 January 2025
Thank you Ryan, I am pleased you experienced great service from Debs.
Many Thanks,
Charlotte Zunjic - Senior Lettings Negotiator
★★★★★ 3/5
GoogleVery friendly service.
My house was initially overvalued and photos weren’t very good so it took longer to sell than expected.
Neil did a good job once he took over.
Fees were quite reasonable.
Stuart · 15 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied · 22 January 2025
thank you for your review, All our valuations are based on up to date comparable evidence at the time of the valuation, Thank you for choosing Reeds Rains best wishes in the future.
★★★★★ 5/5
GoogleI used Reeds Rains in Durham to rent a property with. The service provided is amazing, prompt to answer calls, no anaswer too stupid and really easy to talk too. Specail thanks too Gemma Wayman who has been amazing. Understood the area/property and was always there for any questions.
5 Stars!
Ryan · 10 January 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 23 January 2025
Thank you for your 5* review and kind words, in particular towards Gemma Wayman. Pleased you are happy with our service.
Many Thanks,
Charlotte Zunjic - Senior Lettings Negotiator
★★★★★ 5/5
GoogleLindsey at Your Move has been great throughout. Good communication and chasing things up when needed. Thank you.
JillMaddison1977 · 20 December 2024 · Your Move Darlington
Agent replied · 27 December 2024
Dear Jill, many thanks for your kind review, it is very much appreciated.
Regards,
David James, Branch Manager.
★★★★★ 5/5
GoogleCannot thank Andrea and Sarah enough for helping me and my partner move in to our first place together. Made the process easy and have been so responsive in getting any issues we have had resolved. Both really friendly and warm people! Thank you so much
M · 20 December 2024 · Your Move Darlington
Agent replied · 27 December 2024
Hi, many thanks for your kind 5 star review. Andrea and Sarah are delighted to get a mention. We greatly appreciate you taking the time to do the review.
Kind Regards,
David James, Branch Manager.
★★★★★ 5/5
GoogleWe have just sold our property with Your Move Darlington branch. We have received 5 Star 🌟 service from the start to finish. Special mention and thanks to Sharon who has been excellent throughout! We shall certainly recommend and use Your Move again, thanking all the team for their assistance. Keep up the good work,!! Many thanks! Trevor and Angela Jones.
Trevor · 20 December 2024 · Your Move Darlington
Agent replied · 27 December 2024
Hi Trevor and Angela. I am so pleased you have taken the time to give Sharon and the team a 5 Star review. Many thanks, it is much appreciated.
Regards,
David James, Branch Manager.
★★★★★ 5/5
GoogleProfessional, polite, helpful.....went the extra mile, in touch regardless.
Thank you Amber Mai and team.
Thank you.
All the best for 2025.
Tommy Thompson.
Tommy · 20 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 10 January 2025
Many thanks for your kind 5 star review.
Amber is delighted to be mentioned. We greatly appreciate you taking the time to leave a review.
Kind Regards,
Jenny Gledhill, Lettings Manager
★★★★★ 5/5
GoogleProfessional, polite, helpful.....went the extra mile, in touch regardless.
Thank you Amber Mai and team.
Thank you.
All the best for 2025.
Tommy Thompson.
Tommy · 19 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 8 January 2025
Many thanks for your kind 5 star review.
Amber is delighted to be mentioned. We greatly appreciate you taking the time to leave a review.
Kind Regards,
Jenny Gledhill, Lettings Manager
★★★★★ 5/5
GoogleFabulous service. Friendly and professional. Kept us informed all the way through. Would definitely use again and would highly recommend. Thank you.
Hazel · 15 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.