★★★★★ 5/5
GoogleLots of support supplied by Katie Daysley to get the house sale completed after complications created by the buyer delayed completion. Always polite on the phone & guided me through the process of selling my Dads house after he went into care.
Diane · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Diane,
Thank you so much for the 5-star review for Katie, this is be sure to delight her this morning.
It was a pleasure working with you during the sale of you Dads house.
With kindest regards,
Steven and the team.
★★★★★ 5/5
GoogleCouldn’t get a better team to help you sort a new home out, Jo was amazing, welcoming and outgoing, Mika just as good, helped us get a house sorted and moved into the house within a couple of weeks. Thank you.
James · 20 March 2025 · Reeds Rains, Hull
Agent replied · 9 December 2024
Dear James, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleReeds Rains has been managing my rented property for the past four years, and their service has been excellent. The team is always prompt, professional, and helpful. A special mention to Mirka from the letting team, who is always efficient and goes above and beyond. I highly recommend Reeds Rains for their outstanding service.
Ananth · 20 March 2025 · Reeds Rains, Hull
Agent replied · 9 December 2024
Dear Ananth, Thankyou so much for your lovely review! We are always delighted to hear positive feedback and look forward to continuing to work together! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleJo and the team was brilliant thank you
Michael · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Dear Michael, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleMany thanks to Jo from the lettings team . Jo has helped me with several issues with my let property nothing is too much trouble.
Paul · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Dear Paul, Thankyou so much for your lovely review! We really appreciate it and it will make Jo's day! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleI used Reeds Rains for my latest rental property and I can't thank Jo enough for what she has done for me. She has helped me so much and I'm really grateful for what she has done. Thankyou 😊 …
Kayleigh · 20 March 2025 · Reeds Rains, Hull
Agent replied · 24 October 2024
Dear Kayleigh,
Thank you so much for leaving Jo a 5-star review, she will be thrilled; it will … More
★★★★★ 5/5
GoogleAs a full-time professional landlord, I can recommend Reed Rains Hull and in particular, Jo at the branch who has gone above and beyond to ensure the process has run smoothly and has proactively addressed any issues along the way.
David · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Dear David, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleUsed reeds rains for my latest rental property. Racheal was amazing and so friendly. Kept me updated on the progress of my application and the move went swiftly. I would highly recommend this company.
Emma · 20 March 2025 · Reeds Rains, Hull
Agent replied · 9 December 2024
Dear Emma, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleFantastic team at Holderness Road branch, could not fault any of the staff, Tanya and Jo was unbelievably helpful and knowledgeable. I would 100% recommend anyone who is thinking about renting their property to use this office.
D · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Dear David, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! We look forward to hopefully working with you again in the near future. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleJo at the Hull branch has been incredibly helpful throughout the entire process of renting my property. She is always available when needed and consistently provides the right advice. Her dedication and expertise make all the difference. Jo is a true star, and I greatly appreciate all the support she has given.
Morteza
Mehrdad · 20 March 2025 · Reeds Rains, Hull
Agent replied · 24 October 2024
Dear Morteza,
Thank you for taking the time to leave Jo a five-star review - I am sure this … More
★★★★★ 5/5
GoogleMirka the agent who supported through out this process was very nice and helpful, making sure I understood each stage in the process. Am very grateful and will recommend reeds rains estate agents.
Victoria
White_kriko · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Thankyou so much for your lovely review! We are always delighted to hear positive feedback! Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleI would highly recommend Reeds Rains for their professional manner, expertise and efficiency throughout the process of letting our property. Tanya and Jo (Holderness Road Branch) were exceptionally thorough and went above and beyond giving …
Lyn · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Dear Lyn, Thankyou so much for your lovely review! We really appreciate it and it has made our day! We look forward to hopefully working with you again in the near future. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleI loved the services provided especially with Mica. She did fantastic with the handling of the move in. She made it seamless and stress less. We also received a move in package with lots of freebies and gift cards
Omotomiwa · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Omotomiwa, Thankyou so much for your lovely review! We really appreciate it and it has made our day! We wish you luck in your new home. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleBig thank you to all staff involved in the selling of my property you was amazing keeping me informed and stress free and selling my house so quickly would definitely recommend your services thank you all again
Kevin · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Kevin,
On behalf of the whole sales team, thank you so much for the glowing five-star review.
It was a pleasure to assist every step of the way and we greatly appreciate the recommendations.
With kindest regards,
Steven and team Hull
★★★★★ 5/5
GoogleHad very good service from Reeds Rains. Communication was excellent. Very pleased with the result from my sale. A special thanks to Amelia Hewetson and the team.
Gary · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Gary,
Thank you for leaving a five star review for Amelia, this is hugely appreciated.
Wishing you the very best regards,
Steven and the sales team
★★★★★ 5/5
GoogleCannot fault Reeds Rains from start to finish. Andrea who dealt with us for the evaluation was so friendly, then Karen Knight who dealt with our viewings and sale was always in touch to keep us updated with everything. Thanks for all your help!
Natalie · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Natalie,
Thank you for leaving Andrea and Karen a five star review, this is greatly appreciated.
I has been a pleasure looking after you.
With kindest regards,
Steven and the Hull sales team.
★★★★★ 5/5
GoogleAs I was a first time buyer, Karen Knight from reeds reins on holderness road has been exceptionally professional throughout our purchase of our new property, and all the questions however big or small she would answer, I would highly recommend Reeds reins if you where thinking of buying or selling.
Melanie · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Melanie,
Thank you for so much for leaving Karen a five-star review.
It sure does mean a lot.
Regards,
Steven & The Sales Team
★★★★★ 5/5
GoogleMiroslawa has been very helpful with the house we rented. The place is great and any small concerns we had were quickly addressed.
Hubert · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Hubert, Thankyou so much for your lovely review! We really appreciate it and it has made our day! We wish you luck in your new home. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleVery good and quick service, thankyou so much Amelia! We're now will be in our new home before Christmas☺️ Very recommend Reed Rains so helpful x
Bella · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Bella - Thank you so much for leaving Amelia a five-star review, it is greatly appreciated.
Wishing you many happy years in your beautiful new home!
Kindest regards,
Steven and the sales team
★★★★★ 4/5
GoogleRecently sold our house through reeds rains, this took a very long time, a year and was extremley frustrating, until a new lady called Amelia came along, she had sold our home within a couple of weeks of coming on board, very impressed with Amelia, thank you so much.
Gill · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Gill - Thank you for leaving us a review.
I am glad that we finally got there, yes Amelia is an absolute star.
Wishing you the very best for the future,
Kindest regards,
Steven and the sales team.
★★★★★ 5/5
GoogleExcellent service from reeds rain Karen Knight went above and beyond to
Keep us updated with our sale, very professional and extremely helpful works definitely recommend reeds rain
Mary · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Mary,
Thank you so much for the 5-star review for Karen, this is be sure to delight her this morning.
It was a pleasure working with you during the sale of your gorgeous home.
With kindest regards,
Steven and the team.
★★★★★ 5/5
GoogleKaren Knight was brilliant, nothing was too much trouble she helped me all the way. I would highly recomend Reeds Rains as everytime I rang everyone was pleasant and really helpful. Thank you very much.
Linda · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Linda,
Thank you so much for the 5-star review for Karen, this is be sure to delight her this morning.
It was a pleasure working with you during the sale of your lovely home.
With kindest regards,
Steven and the team.
★★★★★ 1/5
GoogleVery poor experience with renting out a property. Long periods of time trying to sort a very small maintenance issue.
Nil response to complaints until chased several times. Responses very defensive.
Did not follow tenancy contract instructions.
Staff very rude when ringing branch with questions.
Solution offered by branch manager that I would not be using them to sell property, despite them managing the rental of property was to offer a discount on sales cost. No apology or reassurance that issues would be looked into.
Overall communication was very poor with customer experience obviously not being a priority
Lauren · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Lauren,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our services did not meet your expectations. We take customer concerns seriously and strive to provide a high standard of service across all areas.
While we understand your frustrations, we assure you that we aim to address maintenance issues, tenant-related matters, and communication with care and efficiency. Your feedback regarding the communication and handling of your concerns is valuable, and we will take it on board as we review our processes to ensure we continue improving.
Thank you again for your feedback and we wish you the best for the future.
Kind Regards, Tanya and the Lettings Team
★★★★★ 5/5
GoogleI can confidently highly recommend Reeds Rains Estate Agents 100%. Karen Knight and her colleagues are so helpful and supportive, nothing is to much trouble. Always available to speak to and guided us every step of the way through the sale of our house. It was totally stress free! Many thanks to you all & keep up the fab work.👍x …
Amanda · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Amanda,
Thank you for the fantastic review for Karen and the sales team, it really does mean a lot to us :-)
It was a pleasure looking after you with the sale of your lovely home, wishing you the very best of luck with your move to a sunnier climate!
Best wishes,
Steven and the sales team.
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