Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
★★★★★
4,635 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,635 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,096
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Showing 2,496 reviews on Google only. Show every review
5/5
GoogleLauren Lawty of Reeds Raines Scarborough has been fantastic in supporting us in our house purchase, we are delighted with her positive attitude, sensitivity and support throughout all of our dealings. Highly recommended!
Thank you for your lovely review! We’re delighted to hear about your positive experience with Lauren and truly appreciate your recommendation. Wishing you all the best in your new home!
5/5
GoogleJamie was very helpful, she was very professional and knowledgeable with helping me look at rentals.
Thank you for your great review! We're so pleased to hear that Jamie was helpful, professional, and knowledgeable while assisting you with your rental search. She’ll be delighted to know she made a positive impression. We really appreciate your feedback and wish you all the best in finding the perfect place!
5/5
GoogleThank you so much jay lee.
Thank you for the 5-star rating. We truly appreciate you taking the time to leave a review.
5/5
GoogleCannot fault the lovely Jay She handled everything with professionalism and compassion My first time as a renter at 60 yrs of age and she made the whole process run smoothly from start to finish 5* Estate agent
Thank you so much for your wonderful review! We’re delighted to hear that Jay made your first renting experience such a smooth and positive one. She’ll be especially touched by your kind words about her professionalism and compassion. We really appreciate you choosing us to support you through this important step, and we wish you every happiness in your new home!
5/5
GoogleThe whole team at Reeds Rains have been wonderful, especially Jamie was absolutely amazing throughout our house-buying process. She was professional yet very approachable, which made a long and sometimes challenging process so much easier. Jamie consistently kept us up to date, was very assertive when needed, and helped push things along by constantly checking in and making sure everything was progressing as it should. Her communication was fantastic, she was extremely reliable, and we always felt supported and informed. We’re so grateful for all her hard work.
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with the team, and especially with Jamie throughout your house-buying journey. Jamie will be absolutely thrilled to know that her professionalism, communication, and proactive approach made such a difference during what can often be a long and challenging process. It’s great to hear you felt supported and well-informed every step of the way. We truly appreciate your kind words and wish you all the very best in your new home!
5/5
GoogleExcellent service from Lauren. I was particularly impressed with her attention to detail and inter personal skills. Lauren's probate and market valuations were undertaken in an extremely professional, sensitive and timely manner and was the primary reason we decided to go with ReedsRaines.
Thank you so much for your wonderful review! We’re delighted to hear that Lauren’s professionalism, attention to detail, and interpersonal skills made such a positive impression. She will be especially pleased to know that her sensitive and timely approach to the probate and market valuations helped you feel confident in choosing us. We truly appreciate your kind words and are so glad we could support you through the process. If you need anything further, we’re always here to help!
5/5
GoogleThe process of selling our apartment has taken quite some time. Throughout, Neil and Debs have done their utmost to progress the sale and eventually we got there. Their professionalism in dealing with 'time wasters', buyers and solicitors has been outstanding and they have kept us fully updated throughout the process. We can certainly recommend their work.
Thank you for your lovely review much appreciated. It has been our pleasure to deal with the sale for you and we wish you the very best for the future.
5/5
GoogleThere are doubtless still some Estate Agents around who get to the point where a deal has been agreed, and then loose interest until they see their commission. Reeds Rains aren't like that! Deb in the Durham office has been determined to help the sale process along by pestering solicitors and making sure everyone knows what's needed and how things are progressing. Whether you're buying or selling, you need regular reassurance and that's what we got through excellent communication and a friendly approach...
Thank you so much for your lovely review Ray, please let us know if there is anything else we can do for you in the future.
5/5
GoogleWe had had the property on with another agent for a while with no luck, Reeds Rain let it within a few weeks and kept us updated all the way through the process. Amber is professional and pleasant to deal with!
Thank you for taking the time to leave a review, we are pleased we have been able to help you secure a tenant for your property & hope to work with you again in future. Many Thanks, Jenny Gledhill Lettings Manager
5/5
GoogleAmber was extremely helpful and kind in getting our tenant an emergency electrician when the power failed on a cold weekend. She did her utmost to get the problem fixed and kept us up to date, even though some of this was after hours.
Thank you Fiona for taking the time to leave a review of Amber in the lettings team, we are pleased we could help in this instance and are pleased to continue to work with you on this tenancy. Many Thanks, Jenny Gledhill Lettings Manager
5/5
GoogleI was helped by charlotte/Amber They were so helpful and always there to answer any questions and help it was a quick process and I was more than happy 😊 …
Thank you Kirsty, we hope you will be happy in your new home, don't hesitate to reach out should you need us. Many Thanks, Jenny Gledhill Lettings Manager
5/5
GoogleAmber has been so helpful in helping me let out my property. She gave me regular updates and advice, which made the whole experience a lot less daunting.
Thank you Liss for taking the time to leave a review of your experience with our lettings team, Amber will be pleased to have received a mention for particularly helpful service. We appreciate your feedback. Many Thanks, Jenny Gledhill Lettings Manager
5/5
GoogleAmazing service from Amber in Lettings! From the first viewing to moving in everything was done smooth and Amber was there to answer any questions I have! Top Service from Amber at Reid Rains Durham!
Thank you Charlie for your positive review, we appreciate your feedback and are pleased we were able to help you. Many Thanks, Jenny Lettings Manager
5/5
GoogleWe recently moved back to the north east, and we were looking to get somewhere relatively quickly. Amber was very helpful in this process and very polite, which meant a smooth process.
Thank you Liam for taking the time to leave a review for Amber in our lettings team, we hope you will be happy in your new home! Many Thanks, Jenny Gledhill
5/5
GoogleRating only, no written review.
Thank you for your 5* review much appreciated. It has been our pleasure to deal with the sale of your house for you and we wish you the very best for the future.
5/5
GoogleI would just like to say, Neil & his team have been absolutely amazing, and made our transaction as smooth as possible, Neil went above & beyond, many thanks to all involved.
Thank you for your lovely review Andrea much appreciated. It has been our pleasure to deal with the purchase of your home for you and we wish you the very best for the future.
5/5
GoogleWe are very grateful to Amber Smaldon for all she did to ensure our new tenants had a smooth move into our property. Her communication was excellent, keeping us up to date throughout the process. Keep up the good work Amber! :)
Thank you Michelle for taking the time to leave a review of your experience as a landlord with our lettings team. Amber is appreciative of being mentioned. We are pleased we have been able to help you and look forward to continuing to work with you. Many Thanks, Jenny Gledhill Lettings Manager
5/5
GoogleA very big thank you to Neil Wilson and all the staff at Durham Reeds Rains. I recently purchased a property they made the whole process simple and easy. A friendly, professional and customer focused team.
Thank you for your lovely review Michael, much appreciated. It has been our pleasure to deal with the purchase of your new home and we wish you the very best for the future.
5/5
GoogleCharlotte has been fantastic from day one! Fantastic customer service and reachable at any time! Would highly recommend!
Thank you for your kind review for Charlotte within our lettings team. I am thrilled we have been able to help you & we appreciate your feedback. Many Thanks, Jenny Lettings Manager
5/5
GoogleMy house sale took longer than expected due to issues with the buyers solicitors, but Deb and Neil at Reeds Rains did a great job of chasing them and keeping me informed.
Thank you for your lovely review much appreciated. It has been our pleasure to deal with the sale for you and we wish you the very best for the future.
5/5
GoogleCharlotte is outstanding at her job, nothing is a problem and works extremely hard to get the job done. Thank you Charlotte
Thank you for taking the time to leave a review of your experience with Charlotte in the lettings team, we appreciate your feedback & are pleased we have been able to help! Many Thanks, Jenny Lettings Manager
5/5
GoogleGreat service from the team at Reeds Rains Durham City especially Charlotte Jen and Gem Thanks again
Thank you Karl for taking the time to leave a review for the lettings team. We are pleased we have been able to help you find the right tenant for your property! Look forward to working with you again. Many Thanks, Jenny Lettings Manager
5/5
GoogleI would like to thank amber mai for all of her help so far regarding finding me a rental property She takes her time and listens and is very helpful where she can be,
Thank you Rebecca for your kind review, we appreciate the time taken to write about your experience with Amber in the lettings team. Many Thanks, Jenny Lettings Manager
5/5
GoogleMy experience has been a positive one. Charlotte has provided an outstanding and efficient service . Navigating the process has been supported with great communication;checking in frequently , prompting and informing me on each stage , following up requests , reporting back and giving reassurance /support with technical issues ;portals , links, submitting required docs. Nothing too much trouble !!
Thank you Susie, we appreciate your feedback. Charlotte is pleased to have been able to help you and mentioned in a positive way in your review. Many Thanks, Jenny Lettings Manager
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Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,250 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,072.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.
