5/5
Friendly, efficient & professional service.
Agent replied · 15 April 2026
Good Morning, Thank you for the lovely feedback Kind Regards Debbie

Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
★★★★★
4,635 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,635 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,096
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Showing 2,496 reviews on Google only. Show every review
5/5
Friendly, efficient & professional service.
Good Morning, Thank you for the lovely feedback Kind Regards Debbie
5/5
Andrea at the Trimdon Ave branch has been great dealing with the sale of our properties. We are always updated quickly and kept well informed at all times through the process, thanks so much Andrea
Good Afternoon Claire Thanks so much for the lovely review, its lovely working with you . Kind Regards Debbie
5/5
Andrea has been great through this early stage of our buying process, she has answered all of our questions quickly and has kept us informed at every stage. Many thanks Andrea!
Great Feedback, I will pass this on... Kind Regards Debbie
5/5
Brilliant service ! Had a great experience viewing a property with Amber, all questions answered and let us take our time in the property would definitely recommend
Thank you for the lovely feedback Kind Regards Debbie
5/5
Andrea has helped us so much throughout the sale of our property. Always been on hand for any support we needed and is so easy to get in contact with and fast responses. All the team at Reeds Rains are so professional and friendly.
Thanks so much Jack Kind Regards Debbie
5/5
Had abit of trouble with moving in ag first due to a few issues nobody's fault these things happen the team was great especially jayne dealing with the issue and getting me in as soon as she could
Thank you so much for the lovely review, we will pass this on to Jayne Kind Regards Debbie
5/5
At Reeds Rains, Ted was polite and friendly during the viewing, making the experience pleasant. The house is a lovely and charming building.
Thank you for the lovely feedback we will pass this onto Ted Kind Regards Debbie
5/5
Reeds rains one of the best in the market customer service are spot on specially jayne she help me a lot thank you your kind customer service
Thanks so much for the great feedback Kind Regards Debbie
5/5
Fantastic estate agents the service was first class. From the very first phone call Andrea was superb, providing top quality service responding to any queries straight away. I’d highly recommend Reeds Rains. Thank you for all your help. - Matthew and Janet
Thank you so much for the lovely feedback Kind Regards Debbie
5/5
I had such a fantastic experience with Andrea at Reeds Rains Estate Agents. She was absolutely brilliant from start to finish. Everything was dealt with so quickly and efficiently, and she kept me informed every step of the way. Recommend highly
Great feedback thank you Debbie
5/5
Jane at trimdon shops was moste helpfull in obtainingtenancy as also rest of staff always helpfull Five Stars. Chris Lorraine Goodchild
Or thank you so much - I will pass this is on to Jayne she will be so pleased. Good luck to you both in the bungalow. Cheers Debbie
5/5
Overall, my experience with Reeds Rains' lettings department was not only positive but also exceptionally professional. I want to take a moment to commend Jayne Morris, the office manager, who truly impressed me with her warmth and unwavering support. From our very first conversation, Jayne's pleasant demeanour and prompt responses made a significant difference in my search for the apartment. Her positive attitude and helpful nature were admirable; she consistently went above and beyond to ensure I felt confident and satisfied with her expertise. Equally noteworthy was my experience with Ted, whose welcoming attitude left a lasting impression on me. Ted's approach as a guide was exemplary; he made every effort to ensure I felt comfortable and at ease throughout the entire process. During our visits to two apartments, I was especially grateful for his punctuality and sense of responsibility, which contributed to the overall pleasantness of the experience. Ted also offered invaluable advice on where to find furniture, demonstrating his dedication to exceeding expectations and making the entire process smooth and enjoyable. With the help of both Jayne and Ted, apartment hunting became less stressful, and I truly appreciate the support they both gave.
Thank you so much for the lovely review, Ted and Jayne will be pleased with this lovely feedback. Kindest Regards Debbie
5/5
I recently had the pleasure of working with Reeds Rains specially Amber Baxter, and I couldn’t be happier with the service I received. From our very first conversation from viewing to acceptance. She is professional, knowledgeable, and genuinely committed to helping me achieve the best possible outcome about my purchase.
Thank you.
5/5
I recently purchased a property through reeds rains, Andrea McCarthy negotiated for me. Her negotiation skills were outstanding, she worked hard to secure a great deal for me and kept my best interests front and centre at every stage. Communication was always clear and prompt, which made what can often be a stressful process feel much smoother and more manageable.
5/5
I'm really very happy with Amber Bexter's service. She is so polite and was there for me all the time. Really very happy 😇. …
Thank you for the lovely review...im pleased that you are happy with the service Kind Regards Debbie
5/5
Dealing with Andrea selling my bungalow in Acklam was a pleasure. She updated me weekly on any offers and advice. She worked hard to get the sale at the right price. Thank you Andrea McCarthy. 👍😁 …
Great feedback, thank you
5/5
I would highly recommend the guisborough team, they went above and beyond in their help and advise while selling my property. As I live in Scotland and the house sale was guisborough the team advised on tradesmen to do work and dispose of unwanted furniture and arranged times for them to be at property to allow them access. Excellent recommendations. Their communication was exceptional with very quick replies to any queries. A good link between myself and the buyer was maintained at all times. Their fees are also very good value for the friendly and professional service that is offered and I can not recommend them enough
Thank you so much for your lovely review. It truly means a lot. It was a real pleasure helping you with your sale, especially with you being all the way up in Scotland, we know how challenging that distance can make things! Your kind words about our service and the value we offer really do mean the world to the whole Guisborough team. Thank you again for taking the time to share your experience, it’s genuinely appreciated. Best wishes Anna
5/5
Very professional business and efficient and friendly service from all of the staff
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
Worked with Charlotte and she was fantastic from start to finish. Would highly recommend very professional and helpful.
Thank you for taking the time to leave a review, Charlotte in our lettings team is so pleased to have been mentioned and to have helped you! Many Thanks, Jenny Lettings Manager
5/5
Friendly, professional, good communications, I will be using them again.
5/5
I had a great experience with your move, Sharon was super helpful and the communication from start to finish was great
Dear Scott, many thanks for submitting your 5 Star Google Review, Sharon is delighted to get a mention. Kind Regards, David James. Branch Manager, Your Move Darlington.
5/5
We’ve recently put our house on the market with Your Move and have been dealing with Hannah. She has been so lovely, kind and informative, making both myself and my partner at ease throughout the process. Thank you again Hannah!
Dear Laura, many thanks for your kind 5 Star Google Review, it is very much appreciated. Hannah is delighted to get a mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
5/5
I’d like to thank Sharon at the Darlington office for help in our purchase. I found her to be very pleasant and professional throughout the whole process. Once again thank you Sharon.
Dear Paul, thanks for taking the time to submit your kind 5 Star Google Review, it is much appreciated. Sharon is delighted to get such positive feedback. Kind Regards, David James, Branch Manager, Your Move Darlington.
5/5
Would like to say a big thank you to Allyson and all at Your Move for selling my flat. The property was well marketed with a buyer being found promptly. Communication was really good too with regular updates from Allyson.
Dear Austin, thanks for your 5 Star Google Review, it is great to get such positive feedback. Allyson is over the moon to get a mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
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Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,250 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,072.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.