5/5
GoogleClaire Crossby from the Durham branch was ever so helpful and took the stress out of the conveyancing process
Trusted Agent profile · North Yorkshire and East Yorkshire
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Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more
★★★★★
4,625 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,625 reviews on four platforms, rated 4.2 out of 5 overall.
2,496
Reviews on Google
All 11 offices
30
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,090
Reviews on Trustpilot
Business-wide
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Our offices
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
- Your Move & Reeds Rains Rogers Stewart Durham83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ2,244 reviews · 275 on Google (4.6)83 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX2,067 reviews · 0 on Google65 in the last 90 days
- Reeds Rains, Scarborough16 Aberdeen Walk, YO11 1XP387 reviews · 381 on Google (4.6)18 in the last 90 days
- Your Move Darlington3 Deuchars Court, Duke Street, DL3 7RU358 reviews · 358 on Google (4.6)18 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)Unit 3, Harper Parade, TS18 5EQ335 reviews · 335 on Google (4.9)21 in the last 90 days
- Reeds Rains, Hull508 Holderness Road, HU9 3DS331 reviews · 331 on Google (4.5)19 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)114 Trimdon Avenue Shopping Parade, TS5 8SB279 reviews · 262 on Google (4.7)26 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Durham City83 New Elvet, DH1 3AQ255 reviews · 252 on Google (4.6)0 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB244 reviews · 244 on Google (4.8)26 in the last 90 days
- Reeds Rains, Guisborough10-12 Market Place, TS14 6HF115 reviews · 110 on Google (4.8)3 in the last 90 days
- Reeds Rains Bridlington37 Quay Road, YO15 2AR8 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 2,491 reviews on Google only. Show every review
Google1/5
GooglePulls charges from nowhere at the end of tenancies - £120 check out fee? No thanks... Staff do not return phone calls, maintainance issues are ignored.
1/5
GoogleSimilar to others, there is a poor level of communication with calls not returned and maintenance issues ignored - even broken radiators in winter! Also, they faked my signature on our check-in form, of course there is "no evidence" for this, other than the fact it is not my signature! Being in communication with our landlord it appears that they have had a similar experience too.
5/5
GoogleGem was brilliant helping me find my first property to buy! Kind, friendly and efficient service. The sellers used their solicitors though and I'm not sure they'd get five stars...
5/5
GoogleMany Thanks to Claire and Christine, indeed the whole Reeds Rains team for going above and beyond the call of duty which helped us obtain our new home. From the word go they were thoroughly professional keeping us informed at every step of our home purchase !
4/5
GoogleWe worked with Reeds Rains both as landlords and sellers. They are very professional, and are always at the end of the phone to discuss any queries/concerns. We didn't get the price we were looking for on our house, but I think that is more to do with the housing market in Durham. Staff were proactive and sympathetic every step of the way.
5/5
GoogleMy experience with the Durham branch was faultless, I was obviously very anxious as this was my first purchase but I would go as far to say that Gemma, Claire, Lauren x2, Jen and the Julie literally held my hand throughout the whole process. My mortgage was sorted in branch as well with Christine the mortgage advisor, I received emails from this lady at 10 o clock at night!! A fantastic lady and incredible at her job, thank you for my new home and thank you team for a first class service.
5/5
GoogleUsed the Durham office five times for both buying and selling properties, always found the staff extremely efficient, helpful and courteous. Gemma and Claire are always on hand for professional advice, returning calls when promised and keeping me up to date at all stages. Christine the mortgage adviser offers great advice and is extremely knowledgeable in her field. Would not hesitate to recommend this office and use them in the future.
5/5
GoogleBought a house recently using Reed Rains Durham Office. Gemma was the lead contact and couldn't have been more helpful, both in terms of identifying suitable properties and keeping me updated with developments and chasing up my (frankly useless) solicitors. When not available I found Lauren to be equally to the task. It was very reassuring to know that the systems they use ensured that my details and progress with my purchase could be easily accessed by other staff members and they obviously speak to each other regularly as they knew what was going on. I found the whole service fast efficient and friendly and they were of great help and reassurance throughout.
5/5
GoogleClaire Crossby from the Durham branch was ever so helpful and took the stress out of the conveyancing process
1/5
GooglePulls charges from nowhere at the end of tenancies - £120 check out fee? No thanks... Staff do not return phone calls, maintainance issues are ignored.
1/5
GoogleSimilar to others, there is a poor level of communication with calls not returned and maintenance issues ignored - even broken radiators in winter! Also, they faked my signature on our check-in form, of course there is "no evidence" for this, other than the fact it is not my signature! Being in communication with our landlord it appears that they have had a similar experience too.
5/5
GoogleMany Thanks to Claire and Christine, indeed the whole Reeds Rains team for going above and beyond the call of duty which helped us obtain our new home. From the word go they were thoroughly professional keeping us informed at every step of our home purchase !
5/5
GoogleUsed the Durham office five times for both buying and selling properties, always found the staff extremely efficient, helpful and courteous. Gemma and Claire are always on hand for professional advice, returning calls when promised and keeping me up to date at all stages. Christine the mortgage adviser offers great advice and is extremely knowledgeable in her field. Would not hesitate to recommend this office and use them in the future.
1/5
GoogleThey sent me to view a property that was already sold, when I rang them to ask why they had not told me this, I was informed by a rude agent that I had not wasted my time, he knew better than me!! Sadly an agency from the 70s
1/5
GoogleLiars! I viewed a property in Scarborough (St Helen's Square) on 19/9/14. as advertised by letting agents and Estate Agents Reeds Rains, 16 Aberdeen Walk, Scarborough, North Yorkshire YO11 1XP. However, they are misrepresenting the property, looking at the various websites (Zoopla, Rightmove and Prime Location) upon which the property is listed, there are several photographs showing a pristine and 'newly renovated flat'. This is most certainly not the case. I shall list the problems: broken windows, soiled nappy on carpet, swarms of flies, missing balustrades and skirting board, damaged carpet, broken tiles in bathroom, crayon covering the walls, damp/possible leak, damaged kitchen units- and the stench! It is an outrage Reeds Rains are letting people view this property, when I complained I was told, 'the landlord insist we show it' - nothing short of disgraceful. The property had been listed on Right Move for 84 days, and why I questioned action had not been taken to rectify the issues in nearly 3 months I was lied to by Clarke a worker with Reeds Rains, 'It's just been put back on the site, and they've just moved out' he told me! He was clearly panicking on being confronted and challenged on their lies.
5/5
GoogleI recently used Reeds Rains to tenant my property and they are fantastic, very professional and gave me an executive service like no other. Would certainly recommend them. My lesson with previous agents is don't go with the cheapest fees as i did previously, the customer service usually reflects the price and it was shockingly bad.
5/5
GoogleI recently used Reeds Rains to tenant my property and they are fantastic, very professional and gave me an executive service like no other. Would certainly recommend them. My lesson with previous agents is don't go with the cheapest fees as i did previously, the customer service usually reflects the price and it was shockingly bad.
4/5
GoogleThey were always very professional and straightforward with us and worked hard to negotiate repairs and improvements with our Landlord. Dealt primarily with the Scarborough and Cheadle branches. A very pleasant letting experience.
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Questions about Your Move & Reeds Rains Rogers Stewart
Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?
Durham has the most, with 2,244 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,067.
Where are the Your Move & Reeds Rains Rogers Stewart offices?
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
- Bridlington: 37 Quay Road, Bridlington, YO15 2AR
- Darlington: 3 Deuchars Court, Duke Street, Darlington, DL3 7RU
- Durham: 83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ
- Durham City: 83 New Elvet, Durham City, DH1 3AQ
- Guisborough: 10-12 Market Place, Guisborough, TS14 6HF
- Hull: 508 Holderness Road, Hull, East Yorkshire, HU9 3DS
- Middlesbrough (114 Trimdon Avenue Shopping Parade): 114 Trimdon Avenue Shopping Parade, Middlesbrough, TS5 8SB
- Middlesbrough (114 Trimdon Avenue): 114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB
- Scarborough: 16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP
- Stockton on Tees (Unit 3): Unit 3, Harper Parade, Stockton on Tees, TS18 5EQ
- Stockton-on-Tees (11 Silver Street): 11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX
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