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5/5
GoogleMirka was lovely from start to finish! Could not have asked for a more friendly & approachable lady!
Questions all round no matter what it wasn't too much, I must have rang her 80 times in the process and she was professional and polite all throughout.
Thankyou endlessly for your efforts and for going above and beyond for me and my family.
You and the staff @ Reeds rains Holderness Road.
Zoe Β· 15 April 2026 Β· Reeds Rains, Hull
Agent replied Β· 22 April 2026
Hi Zoe, Thank you so much for your kind words! Mirka will be delighted to hear that you had such a smooth and efficient experience with us. On behalf of the entire lettings team, thank you and we wish you luck in your new home. Warmest Regards, Tanya.
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1/5
GoogleWe signed a one-year contract, but then I didn't want to stay any longer because there were too many rats. I have children at home, so I had to vacate the property. After that, my deposit wasn't refunded, which is a lot of money for me. You should think twice before doing business with this company. It's very disappointing
Nguyen Β· 15 April 2026 Β· Reeds Rains, Hull
Agent replied Β· 22 April 2026
Good Morning Nguyen Mai, unfortunately, I cannot find you on our system anywhere. Please can you give our office a call on 01482 709980 to provide some more information and I can look into this for you. Kindest Regards, Tanya
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5/5
GoogleThe team at Reeds Rains (especially Andrea and Debbie) have been absolutely fantastic! They have kept me up to date with every step of the moving process, and handled the complications regarding the move brilliantly and professionally, and helped keep the excitement as a first-time buyer going, despite the issues that arose at the completion date! Thank you again so much!
Soph Β· 13 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied Β· 15 April 2026
Good Morning Sophie, Thank you so much for the lovely review...we wish you you the best of luck in your lovely new home.
Kind Regards
Debbie
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1/5
GoogleRating only, no written review.
Heather Β· 11 April 2026 Β· Your Move Darlington
Agent replied Β· 13 April 2026
We have no record of your name in relation to any departments within the business, if you did have an issue you would like to speak to a manager directly about, please do contact the branch & we are happy to assist.
Many Thanks,
Jenny
Lettings Manager
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5/5
GoogleFantastic service from the team with a special thanks to Lauren who was amazing. Very professional and always available to guide us through the process. Her experience and enthusiasm was invaluable. Highly recommended.
Mel Β· 11 April 2026 Β· Reeds Rains, Scarborough
Agent replied Β· 11 October 2026
Thank you so much for your kind words and for taking the time to share your experience! Weβre delighted to hear that you had such a positive journey with us. Lauren will be especially pleased to know her support made a difference, sheβs truly passionate about helping our clients every step of the way. We really appreciate your recommendation and wish you all the very best moving forward!
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5/5
GoogleWorked with Charlotte and she was fantastic from start to finish.
Would highly recommend very professional and helpful.
Anonymous Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 11 October 2026
Thank you for taking the time to leave a review, Charlotte in our lettings team is so pleased to have been mentioned and to have helped you!
Many Thanks,
Jenny
Lettings Manager
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5/5
GoogleFriendly, professional, good communications, I will be using them again.
Tony Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
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5/5
GoogleThe team at Durham were excellent with the sale of our late father's house. They kept us well updated and informed at every stage. They were always able to answer any questions we raised and gave us confidence throuout.
Jacqui Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
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5/5
GoogleAll went nice and smooth, Charlotte was very helpful and so easy to communicate! I'm so happy with my new home! Thank you! Highly recommended!
Kamila Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 11 October 2026
Thank you for taking the time to leave a kind review for Charlotte within the lettings team. We are pleased we could help you find your new home.
Many Thanks,
Jenny Gledhill
Lettings Manager
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5/5
GoogleWe have just recently completed on our forever home we purchased through Reeds Rains Durham. I can not recommend enough, Deb helped us through the process and did everything to make it as stress free as possible! Thank you again!
Melissa Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
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5/5
GoogleReeds Rains in Durham City have been superb from the offset, Neil and his team from the start have kept me updated with the purchasing of yet another rental property. The thing that stood out with Neil was his honesty with the price etc and making sure all the certificates were sorted before completion.
Iβd definitely use Neil and his team again they are all friendly and professional throughout the full process.
Iβd DEFINITELY RECOMMEND them and they get 5 stars π from me.
Thanks for all your kindness
James Hindmarch
James Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
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5/5
GoogleCharlotte was fantastic in helping me get moved into my new home. Always kept me in the loop and made the whole process easy. Thank you Charlotte
Jamie Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 11 October 2026
Thank you for kind review, feedback is appreciated & Charlotte is pleased to be mentioned. We are pleased we could help you.
Many Thanks,
Jenny
Lettings Manager
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5/5
GoogleOutstanding service from Deb and the team. They supported our house purchase every step of the way. Would recommend to anyone looking to buy in Durham
Kevin Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 11 October 2026
Thank you for your lovely review, very much appreciated.
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5/5
GoogleFantastic service from start to finish purchasing with the Durham branch. Huge thank you to Deb and Neil!
Joanne Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 11 October 2026
Thank you so much for your lovely review Joanne and best wishes for the future.
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5/5
GoogleI put my house on the market with Reeds Rains Durham following disappointment from previous agents. This was the best decision I made! Reeds Rains Durham, specifically Neil Wilson who works for this branch has been truly incredible. He has gone above and beyond to ensure the sale of my home. Nothing was ever a problem for Neil, he would maintain regular communication, giving me weekly and many times daily updates. Whenever I asked for an update Neil would be on it, providing a speedy response. Selling and buying a home has definitely been stressful but Neil has made it a much smoother and reassuring process. He really has gone above and beyond and I am grateful for the positive experience I have had. If I ever need an estate agent in the future I will definitely be heading back to Reeds Rains Durham!
Thank you Neil, youβve been fab!!
Holly Β· 11 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 11 October 2026
Thank you for such a lovely review Holly much appreciated!. I was my pleasure to deal with the sale of your home for you and I wish you the very best for the future in your new home.
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5/5
GoogleSmooth process from start to finish. I lived hours away from the address being sold but everything went to plan. Thanks to Debbie and her team in the Acklam office
Dave Β· 10 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied Β· 15 April 2026
Thank you for the lovey feedback, it really is appreciated.
Kind Regards
Debbie
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5/5
GoogleEfficient. patient and informative throughout. This sale was slowed down by various issues raised by the buyer, but Sharon explained every step of the process, reassured me and kept me calm! We got there and many thanks to Sharon and her team.
James Β· 10 April 2026 Β· Your Move Darlington
Agent replied Β· 13 April 2026
Dear James, many thanks for your kind 5 Star Google Review, it is very much appreciated. Sharon is delighted to get such positive feedback.
Kind Regards, David James, Branch Manager Your Move Darlington.
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5/5
GoogleI put my house on the market with Reeds Rains Durham following disappointment from previous agents. This was the best decision I made! Reeds Rains Durham, specifically Neil Wilson who works for this branch has been truly incredible. He has gone above and beyond to ensure the sale of my home. Nothing was ever a problem for Neil, he would maintain regular communication, giving me weekly and many times daily updates. Whenever I asked for an update Neil would be on it, providing a speedy response. Selling and buying a home has definitely been stressful but Neil has made it a much smoother and reassuring process. He really has gone above and beyond and I am grateful for the positive experience I have had. If I ever need an estate agent in the future I will definitely be heading back to Reeds Rains Durham!
Thank you Neil, youβve been fab!!
Holly Β· 9 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied Β· 13 April 2026
Thank you for such a lovely review Holly much appreciated!. I was my pleasure to deal with the sale of your home for you and I wish you the very best for the future in your new home.
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5/5
GoogleJonathan was excellent at sorting out our property. 5 stars!
Courtenay Β· 8 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
Agent replied Β· 15 April 2026
Thank you for the lovely review we all hope you are very happy in your new home
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5/5
GoogleJonathan could not have been more helpful, absolutely amazing gent and worked his backside off to get our property move sorted
Anth Β· 8 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
Agent replied Β· 15 April 2026
We got there in the end !!!! happy to help and hope you are very happy in your new property
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5/5
GoogleAfter feeling very daunted about moving after 40years, Tony put our minds at ease and talked us through the process. Any questions/queries were answered there and then, no waiting for the office to get back to us. Was a pleasure from start to finish. Tony is an asset to Reeds and was a pleasure to meet π β¦
Sally Β· 8 April 2026 Β· Reeds Rains, Hull
Agent replied Β· 22 April 2026
Hi Sally,
Thank you so much for your lovely review, it really does mean a great deal to both Tony and the whole team.
We completely understand how daunting moving can feel, especially after so many years, so itβs fantastic to hear that Tony was able to put you at ease and guide you through the process every step of the way. Providing clear, prompt communication is something we pride ourselves on, so your comments are especially appreciated.
Iβll be sure to pass your kind words on to Tony, heβll be delighted to hear them!
Wishing you all the very best in your new chapter, and thank you again for choosing Reeds Rains.
Kind regards,
Steven & the Sales Team
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5/5
GoogleOnly a positive experience with Reeds Rains from me.
Mark inparticular, looked after me from start to finish.
It's always a green flag when the estate agents is at the viewing on time. I'd been contacted within two days to say they were happy with me to go forward, the landlord also noted that the estate agent had given ME a good review to them, which no doubt sped up the process.
I showed up to collect my keys half an hour before closing time on a Friday (I'm sorry), and Mark was still nothing but friendly and professional. I made a call a few days after moving in with a couple of requests, and Mark had them both sorted by the next day.
I was contacted by a couple affiliate companies of theirs which wanted to upsell me 'all inclusive' bills at 4x the cost but if you ignore that like I did, absolutely banging experience all round.
SorryImScouse Β· 8 April 2026 Β· Reeds Rains, Hull
Agent replied Β· 22 April 2026
Thank you very much for taking the time to leave such a detailed and positive review. We are delighted to hear that your experience with Reeds Rains was so smooth from start to finish and that the property viewing and moving process met such a high standard. Your kind comments about Mark are greatly appreciated. I will be sure to pass on your compliments to him. Thank you again for choosing Reeds Rain and for your new home. We wish you every happiness in your new home. Kindest Regards, Tanya and the Lettings Team
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5/5
GoogleRating only, no written review.
Cathy Β· 7 April 2026 Β· Reeds Rains, Guisborough
Agent replied Β· 13 October 2026
Thank you for your review ο»Ώπ β¦
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5/5
GoogleFantastic service from start to finish purchasing with the Durham branch. Huge thank you to Deb and Neil!
Joanne Β· 6 April 2026 Β· Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied Β· 13 April 2026
Thank you so much for your lovely review Joanne and best wishes for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
