5/5
Would really recommend your move to friends and family; Jack Mitchell was extremely helpful. Explained everything clearly, answered all my question and was the reason i ended up buying my house.

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963 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 963 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
167
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Would really recommend your move to friends and family; Jack Mitchell was extremely helpful. Explained everything clearly, answered all my question and was the reason i ended up buying my house.
5/5
Great service! Especially Jack Mitchell as he was very helpful and couldnβt do enough for us. I will definitely be recommending your move to friends and family!
Thank you Matt for your kind words its always pleasing to hear that our customers experience has been positive, Thank you for your custom, we hope to be of service to you in the future.
1/5
Viewed a property in Lowestoft which looked lovely in the photos. Well in reality it should have been condemned, piles of old bricks and rubble piled up in the front garden, all the window frames rotted out, broken glass everwhere, filthy kitchen and a balcony that l wouldn't trust to a cats weight. How does an apparently reputable agent allow itself to get involved in a slum property. As a landlord l would be so ashamed to bring this to the market and suprised any agent would be interested in doing so.
Hello Mr Slade, We're sorry to hear that you were not happy with your experience. To help us look into this further please contact the branch via email Oliver.hurren@your-move.co.uk or call 01502 534998. Many thanks Your Move Oliver James
5/5
We moved nearly 3wks ago and we can't say enough for Oliver James and his team in Lowestoft. They were so helpful in many ways and would recommend them to anyone, thank you and keep up the great work. Mr and Mrs Grimson
Thank you Mr Grimson for your feedback, the chocolates and biscuits went down a treat in the office too! Always a pleasure to help our customers achieve their move and genuinely delighted for you both. Thank you
5/5
Thank you Lee Newrick for all your hard work and assistance with the purchase of our new home, from insisting we check out the βwild cardβ property which we fell in love with, to ensuring we got our keys within the tight pre Xmas deadline, we appreciate all the effort and hard work. I would highly recommend the Your move team
Delighted that we managed to find you your dream home, Thank you for taking the time to provide some feedback, please feel free to contact us should you require our services in the future.
5/5
Lee Newrick is extremely personable, professional and incredibly knowledgeable. Having dealt with Lee for sometime now I would not consider using anyone else but him or Your Move. Fantastic service by far the best in Lowestoft.
Thank you Kerry for your kind words its always pleasing to hear that our customers experience has been positive, Thank you for your custom, we hope to be of service to you in the future.
5/5
Lee was brilliant helping us with our move from the initial viewing right upto moving in day! We were informed of what was happening every step of the way.. would 100% reccomend Lee and the your move Lowestoft team ππ» β¦
Thank you for your kind words, we always strive to go the extra mile for our customers. We appreciate you taking the time to leave us a review.
5/5
Used these for about 6 years in total, first for use as a rental agent on my property, and then as estate agents to sell my house. Years ago there were a few problems with a bad tenant and a couple of staff didn't seem that helpful. But after some staff changes I got Dominique who was very helpful at sorting things out, I believe she is now at their Gorleston office. With regards to selling, I had Lee Newrick, who was very organised and made the house sale very smooth. With the team they have now I'd highly recommend them
Thank you for your feedback Mr Jones, its always nice to hear that customers have had a pleasant experience when dealing with us. Please feel free to contact us should we be able to assist you in the future.
5/5
We are in the early stages of looking to sell and buy in the area but with a month or so works left to do on the house I popped into see your move and spoke with Lee. He was very knowledgable friendly and helpful without being too pushy. The way he handled my enquiry made me confident in using your move when I sell my property as I feel it would be in excellent hands - Lee is an asset to the company.
Thank you Emily for your kind words, always delighted to be able to receive feedback from happy customers. Thank you for your custom and we hope to be able to assist you when you decide to sell your home and look forward to speaking to you in the future.
5/5
I viewed a few properties with Lee Newrick and my experience was brilliant. I was looking for my first home so I was a bit nervous but Lee put me at ease and answered any questions I had no matter how big or small they were and nothing was ever too much trouble. He was polite, friendly and had a down to earth approach that not all agents have. Would 100% recommend to all my friends and family. Thank you Lee!
Thank you Evie for your kind words, we are always delighted to be able to receive feedback from happy customers. Thank you for your custom and we hope to be able to assist you again in the future.
5/5
I think the Right Move Lowestoft team are fabulous! Our recent purchase was as smooth as glass and in particular, Lee Newrick's experience of the local market/3rd party service providers/and Right Move's services, was a really great help! Buying and selling a property can be a major stress, but Lee and the Right Move Lowestoft team helped to make it a breeze for us. Our sincere Thanks to you all.
Thank you Chris for your kind words, we are always delighted to be able to receive feedback from happy customers. Thank you for your custom and we hope to be able to assist you again in the future.
1/5
Avoid renting from this company! Poor customer service, land lord not helpful when issues arose within the house, took months to get anything sorted. Emails and phone calls never answered by Oliver Hurren. Deposit not returned legal action being taken. All they care about is to get your money, they don't care about what is happening in the property, once you leave they are not interested in returning any money that you are owed. Please avoid especial rude arrogant Oliver Hurren
1/5
Wow what an absolute joke! Horrible customer service, very cocky and not very understanding from Oliver Hurren. Deposit, emails and phone calls all unreturned after multiple attempts currently in process of taking legal action to recover all owed money. Do not rent from this agency, took over a year to fix the boiler, when questioned was only given the answer "you have hot water in your electric shower to do the washing in the kitchen" Please avoid at all costs.
5/5
Cara was absolutely excellent as were all the team thanks for a pleasant transaction
5/5
Jack has been brilliant & proactive in helping us buy our first home. Would recommend.
5/5
Amazing estate agents. Cara sold my property in less than a week! Great communication and service throughout. Can highly recommend
5/5
Amazing service from our brilliant estate agent Cara. Professional at all times and always available to help. Would highly recommend this company and their fantastic team!
1/5
Very poor. If there is a problem with a rental property they make a snail look turbo charged. If they were as fast dealing with an issue as they are taking money they would be fantastic. They do not provide a good service for landlords.
5/5
The Your Move Gorleston team did a great job selling our house. Advertised online within 48 hours and plenty of viewings. Sold within a couple of weeks and we got more than we expected. Their Gorleston High Street position was a key factor for us when selling locally along with their well established brand.
1/5
They are a communications disaster. I would be very happy not to recommend them at all.
5/5
I would thoroughly recommend the team at Your Move Bennetts, Norwich. I have found Dave Bennett and James be extremely helpful and professional, and would have no hesitation in recommending them for house purchasing or as a letting agent.
5/5
We purchased our property through Your Move Bennetts in Feb 2015, and I would highly recommend them. From first contact, they gave excellent customer service - keeping us up to date and well informed. A very smooth process, and minimum stress - thank you Emma
5/5
I sold my house with Your Move Bennetts this year. I was very impressed with the service I received. At my first appointment Lee turned up at the specified time and explained all costs involved and was very professional and friendly in his approach. I was kept informed at all times by the very helpful and friendly office based staff who I felt I could contact at anytime with any queries or concerns of which I had quite a few having not sold a property before. My phone calls were always returned promptly if my queries could not be answered at the time. At the same time my partner was also selling a property with another estate agent and the service he received was not as professional and helpful as Your Move and their fees were also higher. Even when my first purchaser pulled out of the sale Your Move staff arranged several viewings for the following day resulting me reselling my property within less than 24 hours which enabled my partner and to secure the property we wished to purchase. The sale of my property went through smoothly and I would certainly recommend the staff of Your Move and would not hesitate to use them if I was to move again in the future. Overall I would rate them 10/10. Tanya Bradshaw
5/5
Fantastic service from Lee, Simon and the team at Your Move Bennetts. Firstly Lee came to value my home and was refreshing honest and more importantly realistic, I had other agents round but felt I could trust Lee. All the way through from the first viewing right through to my moving home Simon kept me informed every step of the way, nothing was too much trouble and I was made to feel a very valued customer. Thank you.
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Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 258 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.