1/5
TrustpilotDo not use this agency
Trusted Agent profile · Norfolk
Verified
Your Move & Reeds Rains Oliver James reviews in East Suffolk, Gorleston, Great Yarmouth and 3 more
★★★★★
943 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in East Suffolk, Gorleston, Great Yarmouth, Lowestoft, Beccles and Norwich (Norfolk). Together they have 943 reviews on four platforms, rated 4.4 out of 5 overall.
786
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
1
Reviews on View Agents
All 6 offices
149
Reviews on Trustpilot
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
- Your Move Oliver James, Beccles26-28 New Market, Beccles, NR34 9HD, NR34 9HD239 reviews · 90 on Google (4.7)74 in the last 90 days
- Your Move Gorleston168 / 169 High Street, NR31 6RG221 reviews · 214 on Google (4.4)4 in the last 90 days
- Your Move & Reeds Rains Oliver James Great Yarmouth168 / 169 High Street, Gorleston, NR31 6RG179 reviews · 179 on Google (4.5)0 in the last 90 days
- Your Move & Reeds Rains Oliver James Lowestoft154 London Road North, NR32 1HB131 reviews · 131 on Google (4.3)1 in the last 90 days
- Your Move Beccles26/28 New Market, NR34 9HD91 reviews · 91 on Google (4.7)1 in the last 90 days
- Your Move Norwich209 Plumstead Road, NR1 4AB89 reviews · 88 on Google (4.6)0 in the last 90 days
Latest reviews from every Your Move & Reeds Rains Oliver James office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotDon't use the Darwen branch or YourMove at all
Very disappointing experience with Your Move Darwen. We paid £200 + VAT a month for property management, yet constantly had to chase for updates, inspections and basic communication. Work was carried out on our property without our permission, which we only discovered through a neighbour's video. Despite raising this in December 2025 and chasing repeatedly, we received no proper response for 9 months. To make matters worse, we were then faced with a £1300+ termination fee that hadn't been explained when signing up. The service went rapidly downhill, and I wouldn't recommend trusting them to manage your property, especially if you're living abroad.
1/5
TrustpilotVery disappointing experience with Your…
Very disappointing experience with Your Move Darwen. Unfortunately, I would not recommend their services. From the initial onboarding, there was a lack of transparency regarding fees. At no point was it clearly explained to us that exiting the management agreement would cost one month's rent plus VAT, which came as a very unpleasant surprise. Communication throughout was poor. We constantly had to chase emails for updates, and whenever we tried calling the office, there rarely seemed to be anyone available to help. Even after terminating our agreement and settling all outstanding fees, their credit control department continued contacting our tenant requesting rental payments, despite us now managing the property directly and the tenant having already paid us. This highlights a clear lack of communication between their internal departments. Overall, the experience was frustrating from start to finish. For the fees charged, I would expect far better communication, transparency and professionalism. Unfortunately, I would not use Your Move Darwen again or recommend them to other landlords.
5/5
TrustpilotGreat service
The meeting with Ella from your move was very helpful I found Ella very friendly and knowledgeable
5/5
TrustpilotCharlotte & Frankie at the Longfield…
Charlotte & Frankie at the Longfield office did an amazing job selling a property for us . They kept us informed every step of the way . And were such a pleasure to work with nothing was to much trouble
4/5
TrustpilotHad huge problems finding a buyer was…
Had huge problems finding a buyer was told by Adam Hinckley office he would sell it very happy as he delivered
5/5
TrustpilotGreat personal service from staff in…
Great personal service from staff in the Keynsham branch.
5/5
TrustpilotGreat Customer Service
Just thought I mention the great customer service I received from Alison at the Dudley branch. She was polite, friendly and efficient in dealing with my enquiry. A pleasure to talk to
5/5
TrustpilotVery helpful.
Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going. Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.
5/5
TrustpilotVery good kept me updated with all…
Very good kept me updated with all information .
5/5
TrustpilotCouldn't fault the team at your move so…
Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.
5/5
TrustpilotGreat customer service
Great customer service. Kept us inormed throughout the process. Friendly helpful staff every step of the way.
5/5
TrustpilotNice and friendly staff and very…
Nice and friendly staff and very helpful through the process
5/5
TrustpilotPeter Georgiou
I just want to say a big thank you to Peter at Your Move for all his help with selling my property. From the beginning, Peter was really helpful, approachable and supportive throughout the whole process. Selling a property can be quite stressful, but having someone like Peter who was on top of things and genuinely wanted to help made the whole experience so much easier for me. He put a lot of effort into getting my property sold and did an amazing job. I really appreciated his hard work, communication and the way he kept things moving. I’m genuinely grateful for everything Peter did for me and I couldn’t have asked for a better service. Thank you, Peter, for all your hard work and support. I would definitely recommend him to anyone looking to sell their property.
5/5
TrustpilotThey are very responsive and helpful
They are very responsive and helpful, and the communication was clear from the onset. Provided necessary support to help with the transaction.
5/5
TrustpilotYour move Doncaster branch provided…
Your move Doncaster branch provided excellent professional services. From the start Rich took some excellent photos very professionally done ! Our house sold in a very short period of time !!! Which we were very pleased with ! All staff very professional and very helpful! I would definitely recommend the company to sell a property second to none service ! Well done your move exceptional service!!! and l would certainly like to thank firstly Rich for the professionalism with the initial photos taken and the excellent service marketing our property !! Also all the staff members special mention of thanks to Holly whom I spoke with on several occasions who arranged viewings !!! And all the telephone calls and negotiations while the property was on the market !!! Thank you so much your move we were very impressed with your service!! So thanks again. Kind Regards Dawn Deverew
5/5
TrustpilotPrompted, friendly, kind, always there to help,highly recommend
Honesty, friendly, prompted Receive all the information in time!
5/5
TrustpilotKept involved at all stages.
5/5
TrustpilotVery attentive....My experience so far with Yourmove has…
My experience so far with Yourmove has been a good one, it is refreshing to know that there are still estate agents out there that help you every step of the way, that's how I have felt being a single person, not knowing what to do and when, being walked through the process every step of the way, nothing seems to be too much, even out of hours. Very much appreciated, having had experience with other agents none of them seem a patch on Yourmove. Obviously the process is a stressful one, but I feel lucky I chose these.
5/5
TrustpilotVicky & team
Vicky & her team have looked after me & my mum before me. They have always informed us off upcoming information that is relevant to me as a landlord. Vicky is always VERY HAPPY & sunny. It’s nice there is continuity & stability in the office. It’s nice to know how you’re talking to. Keep it going. Rita Eakers, Crediton
5/5
TrustpilotVery helpfull staff from begining to…
Very helpfull staff from begining to end of our sale, Can I mention Sam and Jake from Chester le street branch and Megan from crawcrook.
5/5
TrustpilotFantastic communication and very helpful
Fantastic communication, whether that was face-to-face or over the telephone. Sheree was the lady I spoke to on the phone, and it was Hilary who met us at the property for the first viewing, lovely people. Thanks
5/5
TrustpilotPERFECTION
All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.
5/5
TrustpilotExcellent tour
Jack was delightful and answered any questions we had. He was well informed and knew the house which was very helpful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Your Move & Reeds Rains Oliver James
Which Your Move & Reeds Rains Oliver James office has the most reviews?
East Suffolk has the most, with 239 reviews rated 4.4 out of 5, followed by Gorleston with 221.
Where are the Your Move & Reeds Rains Oliver James offices?
The six Your Move & Reeds Rains Oliver James offices, by town:
- Beccles: 26/28 New Market, Beccles, NR34 9HD
- East Suffolk: 26-28 New Market, Beccles, NR34 9HD, East Suffolk, NR34 9HD
- Gorleston: 168 / 169 High Street, Gorleston, Norfolk, NR31 6RG
- Great Yarmouth: 168 / 169 High Street, Gorleston, Great Yarmouth, NR31 6RG
- Lowestoft: 154 London Road North, Lowestoft, NR32 1HB
- Norwich: 209 Plumstead Road, Norwich, Norfolk, NR1 4AB
