Trusted Agent profile · Norfolk
Verified
★★★★★
964 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 964 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
168
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCustomer Service at Your Move Oliver James is outstanding, our problem was resolved within 2 hours of our contact. Well done Emma
Hi David, thanks for your review of our business and of course Emma, we are lucky to have her and very much appreciate the recognition. Best wishes
5/5
GoogleAll of the team at YourMove in Beccles have been super helpful, friendly and professional when it came to enquiring about properties, placing offers on several properties and eventually having an offer accepted and purchasing! I couldn't fault any of the team I spoke to as they were always accommodating in answering any questions, queries or concerns that I had during the purchase process. Although the solicitors made the process very difficult and stressful, Olli went above and beyond to help us in any way that he could and I couldn't be more thankful. Highly recommended!
Dear Darren, Thank you for your 5* review. We are thrilled to hear of your positive experience and it was a pleasure finally getting an offer accepted for you amongst a competitive period in the market - your patience was certainly rewarded. We hope the property to be a fruitful investment for you. Kind regards, Your Move - Beccles
5/5
GoogleYour Move Beccles have been excellent in supporting us through our house sale and purchase, I highly recommend them. They kept us informed and fully supported us through the whole process. Madison, Ollie and Thomas were great.
Dear Amanda, Thank you for your 5* review, it was a privilege to assist with your wonderful bungalow. We hope you are nicely settled into your new home. Kind regards, Your Move - Beccles
5/5
GoogleRight from the start of the selling process, this team have been the best team I have ever worked with. From Oli initially coming to value to house and assist us with that to then working with Maya and Jacob on the whole sale it has been as seamless as they could make it. Maya has been so patient and never pushy unlike how I know other estate agents can be! She’s always been quick to respond and assist us with any queries we had. Jacob has been amazing chasing the sale and making sure we had all our ducks in a row. Nothing was ever too much of an ask for Jacob. I truly could not recommend this team highly enough and rave about them to any of my friends if they even hint at putting their house on the market 🤣! You all are phenomenal at your jobs and are the best in Beccles by a long stretch! All the best, Poppy & Richard
Hi Poppy & Richard, This may be one of the most thoughtful 5* reviews we've had. We're so thrilled to hear of your positive experience, particularly throughout a sale with bumps and hurdles along the way. We wish you all the best in your dream home. Kind regards, Your Move - Beccles
5/5
GoogleRating only, no written review.
Hi Lina, thank you for your 5* review, we all truly appreciate it.
5/5
GoogleHad great help from gina would recommend anyone for help
4/5
GoogleI have had a look at recently built properties.
5/5
GoogleGreat customer service from Gina. Very satisfied customers 🙂 …
5/5
GoogleBrilliant and friendly staff and on the ball with arranging viewings and follow ups
5/5
Google5* service from this office! Chloe was knowledgeable and friendly
Hi George, thank you so much for your review of our colleague Chloe, we are lucky to have her working in our Gorleston office so your lovely review is received with thanks.
5/5
GoogleGina from the Lowestoft/Gorleston branch was very efficient and helpful. Thanks!
Hi Rebecca, thank you for your 5* review of Gina in our lettings department. I will pass on your kind words to her.
5/5
GoogleI recommend Gina with all confidence, she is very understanding and patient and I recommend the agency, they are reliable
5/5
GoogleBrilliant service Gina was very helpful in helping us find what we where looking for she was very kind and very helpful, thank you ever so much
5/5
GoogleGreat service from Gina, Chloe and the team. We have been been kept informed each step of the way, thanks guys!
5/5
GoogleHave been communicating with Gina a lot Very professional, responsive, helpful and has made my experience stress/hassle free
Hi Amelia, thank you for your lovely review, I will make sure Gina is aware of your kind words. We appreciate the positive feedback. Best wishes
5/5
GoogleShout for Gina at Your Move she has been so helpful and responsive made everything happen timely and smoothly - best person I’ve dealt with
Hello there Mrs Hood, thank you for your lovely review, I know Gina will appreciate it. Any assistance we can do in the future, please do get in touch.
5/5
GoogleGina was very great and quick in her communication and very helpful, whilst keeping me updated which is greatly appreciated!
Thank you for your review, I will pass on your appreciation to Gina. Best wishes
5/5
GoogleVery professional agency, honest and precise, a lot of stars for Cloey, she is really brilliant and lovely, she answered all my questions, helped me to get further information about utility companies and how to join. Thank you very much Cloey 🌹 …
Maha, thank you for your review of our Gorleston branch. Chloe is a fabulous member of our team who we are lucky to have work for us, so your review is very much appreciated.
5/5
GoogleFantastic experience. We had some issues with the sale but Sarah in particular doggedly got things over the line for us. Great experience and really felt like we were being look after!
Hi Paul, thanks for your 5* review of Sarah. Sarah really appreciates the recognition and would be delighted to help you again in the future should you ever need our help.
5/5
GoogleCustomer Service at Your Move Oliver James is outstanding, our problem was resolved within 2 hours of our contact. Well done Emma
Hi David, thanks for your review of our business and of course Emma, we are lucky to have her and very much appreciate the recognition. Best wishes
5/5
GoogleJust want to say a massive thank you to Chloe for all her help with our house move. We spoke with a lot of local agents and it’s clear Chloe and Your move are a cut above the rest.
Hi Rory, firstly thank you for the 5* review of Chloe, we believe she is "a cut above the rest" so it is always lovely to see customers share our opinion. Also, I have to say that the large box of chocolates went down a treat with the lettings team. Thank you again.
5/5
GoogleA big thank you to Gina at Your Move Gorleston who has made finding a tenant for my house as stress free as it can be :) as well as managing the old tenants moving out and ensuring it wasnt empty for long. Communication was excellent throughout, she is organised, friendly and a pleasure to deal with. Thanks again Gina :)
Hi Kim, thank you for your kind words for Gina. I will pass on the appreciation. If you need anything going forward, Gina or any one of the team will be delighted to help. Best wishes.
5/5
GoogleSarah Clifton in Sales at Your Move Gorleston branch is professional, highly efficient, dynamic and a pleasure to liaise with. My property had become stagnant on the market for a few months, until Sarah took over. I had an offer on my house within a week! I highly recommend using Sarah to sell your property.
Hi Karla, I will pass your lovely review to Sarah who I know will greatly appreciate the kind words. We are lucky to have her in our sales team. We look forward to helping you again in the future. Kind regards
5/5
GoogleSarah and Adam were fantastic and always kept us updated throughout the whole process. We had big problems with our solicitors and they they were so helpful in chasing them on our behalf. Would thoroughly recommend.
Hi Jackie, thank you for your kind words for Sarah and myself. You were a pleasure to help from start to finish and whilst it wasn't always the most straight forward of sales, together we got there in the end. If you ever need anything from our team, please do not hesitate to get in touch. Thank you again for the 5* review, we truly appreciate it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 259 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.
