Your Move Norwich reviews

★★★★★ 5/5

Google

I cannot praise the your move team enough for the handling of the sale of my fathers property.Having to deal with a property sale for my father who had moved into care,while dealing with my own health issues while undergoing chemotherapy could have been a complete nightmare but from my first meeting with David the whole process was as stress free as possible.I never found myself having to chase up the team,a big thank you to Sian who gave me feedback on viewing's and kept me up to date on how things were progressing.I would recommend Bennetts Furze Road to anyone looking to sell in Norwich

Maxine · 13 December 2025

★★★★★ 5/5

Google

Our experience with the team at Your Move Bennetts was outstanding, and we are especially grateful to Sarah, who went the extra mile to help my partner and me sell our property. The process was smooth from start to finish, with frequent updates and clear, prompt communication. This was the second time we used Your Move Bennett, and both experiences were outstanding. The team was incredibly proactive, highly organised, and their professionalism ensured the process was smooth and far less stressful than we anticipated. Sarah, David, and Simon were always available to answer our questions, offering invaluable advice along the way. Their hard work, dedication, and attention to detail truly stood out. A heartfelt thank you to Sarah and the entire Your Move team for making the sale of our property such a positive and nearly stress-free experience! Thank you so much X

Chris · 18 December 2024

★★★★★ 5/5

Google

We had a fantastic experience with the team at Your Move, especially Simon, who went above and beyond to help me and my partner find the perfect rental property in such a competitive market. The whole process was incredibly smooth, with quick and clear communication. Compared to other agents we’ve dealt with, who were often slow to respond or left us feeling uncertain, Simon and the team were always on top of things, making the entire experience so much less stressful. Simon was always available to answer our questions and gave us great advice throughout. We couldn’t be more grateful for his hard work and dedication. A big thank you to Simon and the whole Your Move team for making the rental process easy and stress-free!

Jonny · 19 September 2024

★★★★★ 5/5

Google

My wife and I were trying to find a home in Norwich to move in together, and it was a bit of a nightmare trying to navigate the housing market. We were very happy to come across Simon and Your Move Bennetts. They were always very prompt and responsive to any questions that we had, and were very professional through the entire rental and move-in process. We've also been very satisfied with their after sales support. I highly recommend Your Move and thank Simon for all his support through our moving process!

Sandeep · 17 April 2024

★★★★★ 5/5

Google

My partner and I have been delighted with the service from the lettings manager Simon Coates. We became very downhearted about finding a rental property but the advice he gave us about the entire process has helped us massively to find a new home, which we’ve now settled in to thanks to the professionalism and help from Your move. What was turning into a nightmare for us was made to feel so simple and comfortable thanks to Simon’s positivity and good humour. Thanks so much

Megan · 22 August 2021

★★★★★ 5/5

Google

I didnt sell with your move, but the house i was buying was. Emma was amazing and kept in touch with me all the way through, nothing was too much and i was really impressed, due to covid it was a differcult time to move and emma made it nice and easy. I would highly recommend and will use your move again in the future if i ever was to sell again.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 25 August 2021

★★★★★ 5/5

Google

The Team at Your Move, especially Gina and Chloe are highly proffesional in everything they do. Always well organised, informative. Fantastic and prompt service from all! Pleasure to cooperate with Gina and Chloe at every stage. Highly recommended 👌

Magdalena · 20 August 2024

★★★★★ 5/5

Google

Just completed on a house in Norwich. The agents were really good, especially Sarah who helped a lot with the useless solicitors I'd chosen and kept everything on track. Thank you

Ben · 18 December 2024

★★★★★ 5/5

Google

As first time buyers, we were very nervous about making that leap onto the property ladder. A friend who bought a house a couple of years ago recommended Alice Gardner who walked us through the whole process. She was approachable, had a wealth of knowledge and made us feel at ease with the many questions or concerns we had about the process. Whenever we needed to contact Alice she was quick to respond and always kept us updated with progress. When our first property fell through (seller changed his mind at last min) she went above and beyond to help us and get us back on track, offering her well informed advice meant that we didnt lose any money on solicitors fee's. Without Alice i am sure we would have, which in turn would have prevented us offering on the house we eventually purchased and in hindsight we are much happier with the one we did buy. I wouldn't hesitate to recommend Alice to anyone and would happily use her again. Thank you Alice

Peter · 30 July 2019

★★★★★ 5/5

Google

I would highly recommend Alice the mortgage broker at Your move Bennetts. We received a friendly, very thorough and professional service from Alice, from finding us a great deal with a BTL lender to following the case and checking if there are any issues whilst dealing with the solicitors and other parties, to completely saving the deal at the last hurdle. We encountered an uncommon issue with the lender - an issue for the lender with the vendor -and Alice thought outside of the box to support us, speaking to the lender and maintaining contact with them until they would review outside of their usual parameters - she did not give up. I can honestly say I think we would of lost the house without her. I will not hesitate to recommend Alice to family / friends and I will definitely use Alice again for our next venture.

Sarah · 30 July 2019

★★★★★ 5/5

Google

Simon Coates was absolutely superb when he dealt with the purchase of my property. An absolute star! Being a mother of a young child buying a property was extremely daunting but I had consistent contact, regular updates and he made me feel so secure and relaxed! Every time I phoned up I felt so less stressed afterwards and the whole team who I spoke to many times also did a fantastic job and made me feel at ease so much, I can’t thank Simon, Emma and the rest of the great team at Your Move Bennett’s enough! Highly recommend thank you! :) x

Shoxo · 30 July 2019

★★★★★ 5/5

Google

Your Move have a fantastic team in Norwich, each and every one of them are helpful, reactive, and friendly. In particular Emma made our house sale run as smooth as possible, she was attentive, friendly, kept us up to date regularly and when she said she would. She liaised with other parties in the chain and generally went above and beyond what an agent should do. I have no hesitation in recommending Your Move and Emma. Simon was also fantastic, picking up the workload when Emma was on holiday or on a day off. We had previously tried another couple of agencies in Norwich who were very slack in their approach. Emma definitely earned every penny of the commission and i would have happily paid more for their services. They buck the trend of an industry that has a poor reputation. Thank you Emma, Simon and team.

Nathan · 30 July 2019

★★★★★ 5/5

Google

We recently bought a house which Your Move were selling. Emma Cox dealt with the sale and was excellent. We had a slow and long process due to the seller using a very poor firm of conveyancers but Emma worked tirelessly to get the sale over the line. We were speaking to each other multiple times a day and Emma was always friendly, polite and kept a good sense of humour despite a very difficult set of circumstances. We ended up completing just before Christmas. Thank you Emma!

Rebecca · 30 July 2019

★★★★★ 5/5

Google

A great experence renting with Bennetts Lettings. I have been renting my flat for a couple of months and I honestly can’t say a single bad word about the team at Your move. I have mostly dealt with Simon Coates who always helps when I have a problem, no matter how small. From the start all my calls and emails were answered quickly and helpfully. I have found Simon and also David Bennett to be very efficient and prompt if I’ve needed help. Have recommended already to friends and will continue to do so!

Tara · 30 July 2019

★★★★★ 5/5

Google

Can highly recommend Your Move! Dave and Simon were super helpful from start to finish. I can't thank them enough for all they have done. I even got a lovely candle and wax melts for my new flat. Thank you so much.

Stacey · 17 April 2024

★★★★★ 5/5

Google

Fantastic service from Lee, Simon and the team at Your Move Bennetts. Firstly Lee came to value my home and was refreshing honest and more importantly realistic, I had other agents round but felt I could trust Lee. All the way through from the first viewing right through to my moving home Simon kept me informed every step of the way, nothing was too much trouble and I was made to feel a very valued customer. Thank you.

ALI · 30 July 2019

★★★★★ 5/5

Google

Me and my partner have had the best experience with Your Move, in particular James. I sent a generic email to various letting agents in Norwich on a Sunday afternoon, first thing Monday morning James sent me through details of an amazing property. We went to view this property promptly, but could only do a late viewing due to work. This was no problem for James and he worked late in order to meet our needs. James allowed us to have a thorough look around the property on our own without being pushy like we had experienced in the past. We then said we wanted the property and James started the referencing process for us. During the referencing process James kept us informed on a daily basis and no query was too much for him. I had called quite a few times as we desperately wanted the property and just wanted the final answer. James didn't get annoyed by this at all and was always really friendly and happy to help. He chased people for us and without James the referencing process would of probably been double the length of time! He was bang on it! James has made sure that this has been a pleasant experience for me and my partner and has also found us our dream house and went above and beyond to ensure we got it! He is by far the best letting agent me and my partner have come across and I hope his helpful, kind and professional manner is recognised! A massive thank you James!!!

Francesca · 31 July 2015

★★★★★ 5/5

Google

I recently bought & sold via YourMove in Norwich and I'd like to say thanks to Simon and Emma for all their help and professionalism in dealing with this for me. I work in financial services and was impressed with their fabulous communication skills. I'd always get a call back, even on a weekend and they helped smooth the way during a difficult time for me personally. So often in the past the estate agents were the worst part of moving house for me, but not this time. Highly recommended. Thank you.

Kelly · 31 July 2015

★★★★★ 5/5

Google

Our experience with Your Move has been exceptional, as it was our first time moving out there was a lot of things we were unsure of but Simon was always available to talk about things such as the house, bills and tenancy agreement. The fact Simon communicated with us so well and was so friendly was the main selling point for us. Fran & Harry

Harry · 29 July 2021

★★★★★ 5/5

Google

I have used Your Move to rent a property for many years and they have always gone above and beyond when it comes to helping me find tenants, and in the ongoing running of the property. The property is old and there have been many issues along the way that have needed to be addressed. Your Move has always taken the time to help me fix any problems that have arisen. No matter how big the problem, Your Move will always take as much time as needed to give me all the help I need and greatly relieve any stressful situations that occur.

Paul · 17 April 2024

★★★★★ 5/5

Google

We were really impressed with the service we received from Norwich Your Move. We bought a house through them, and found the staff, particularly Emma, to be professional, efficient, helpful and friendly. Even after the sale went through Emma went out of her way to help when we had further queries. A refreshing change from past experience we've had with the other big name Norwich estate Agent Chains.

Mary · 30 July 2019

★★★★★ 5/5

Google

We have just bought a property through Your Move Bennetts and I can honestly say Simon has been the most reliable and helpful person I have dealt with in the entire chain throughout the whole process. Nothing was too much trouble for him, and he was the person who constantly exceeded my expectations every step of the way. Thank you so much, I will recommend you to everyone!

Jennie · 30 July 2019

★★★★★ 1/5

Google

Letting department - Unfortunately they have a very bad, defensive attitude! They did find a tenant for me on my first property, however they did mislead that tenant on a couple of things which I've since had to sort out ie. length of the tenancy and whether appliances were included. However I went to book them to Let out another property and got a horrible attitude from them. When I told them I didn't like their attitude they suggested I go elsewhere. What a shock! I do not recommend using that office for Letting.

Julie · 27 October 2019

★★★★★ 5/5

Google

Absolutely brilliant service. I would strongly recommend Bennetts Lettings to anyone. I have rented accommodation for the last 10 years and can honestly say I have never received the attention that Bennetts Lettings have provided. Bennetts Lettings have called when they say they would, made suitable arrangements for viewings and also made sure we had all of the information we requested. 10/10 for service.

ROWAN · 30 July 2019