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★★★★★
89 reviews across 2 platforms
209 Plumstead Road, Norwich NR1 4AB
Your Move's Norwich office at 209 Plumstead Road is rated 4.6 out of 5 across 89 reviews on two platforms, including 88 Google reviews rated 4.6. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleHaving used them for both renting and buying I can honestly say they make thins as seamless as possible. They're through, attention to detail is spot on, friendly and professional. Simon particularly gives outstanding customer service, with a calm and kind approach - plus he has a chat to you on your level, and is in no way 'salesy' 5/5
5/5
GoogleHaving used them for both renting and buying I can honestly say they make thins as seamless as possible. They're through, attention to detail is spot on, friendly and professional. Simon particularly gives outstanding customer service, with a calm and kind approach - plus he has a chat to you on your level, and is in no way 'salesy' 5/5
5/5
GoogleAs a buyer I found Dave very pleasant, Emma even more so. They responded promptly to all manner of odd questions from me as a newbie to the Norwich market. Seem pretty honest. In my search I have dealt with dozens of agents and they seem a cut above the rest.PositiveResponsiveness, Professionalism
5/5
GoogleWe recently worked with the Norwich team to help find us a new property. The level of customer service and support has been incredible, very knowledgeable and helpful, to anyone considering using them to sell or buy I can’t recommend them enough, very accommodating on multiple occasions.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma and Dave dealt with the sale and purchase of our homes. I cannot rate their professionalism enough; helpful, efficient and accomodating, making moving much easier. Communication was always brilliant, honest and friendly. When we dealt with any other staff in the office, the same work ethic was upheld. Thank you Your Move, you come recommended! Mr and Mrs Bunn.
1/5
GoogleTime management is poor, They will give an appointment date, never shows up, I think they are not a professional dealers
5/5
GoogleWe are first time buyers and were pleasantly surprised at how helpful these estate agents were. They gave us weekly phone call updates, and answered every daft question we had. Very quick response times also. Because of our experience my parents are now selling a property through them also. 10/10!
5/5
GoogleVery impressed with the lettings team. I’ve dealt with many agents who have managed my properties over the years but the team at Your move seem to work more efficiently and professionally than the others I have engaged
5/5
GoogleWe had an excellent experience purchasing our property through Your Move Bennetts. Staff were attentive, professional and always made time to explain the processes of the purchase. Above all, they could be relied upon to keep in contact with us throughout, which was extremely reassuring.
5/5
GoogleWas very pleased with my experience from Your Move Bennett’s. Right from the start they gave me good professional advice. They sold my house in great timing and made the whole process stress free! I wouldn’t hesitate to recommend the team there.
1/5
GooglePoor dealing and behaviour with clients,
5/5
GoogleI came to England from Poland last year and have found renting through Your Move Bennetts a very pleasant experience. The lettings managers Simon Coates and David Bennett have helped greatly to assist me and are very friendly and kind, thankyou
4/5
GoogleWe're currently renting through Your Move and they're always helpful and do what they can to resolve any issues, regardless of the time of day and outside of their working week. Help over Christmas period has been much appreciated.
4/5
GoogleWe're currently renting through Your Move and they're always helpful and do what they can to resolve any issues, regardless of the time of day and outside of their working week. Help over Christmas period has been much appreciated.
5/5
GoogleAs indicated by others here the service offered by the team at Your Move is exceptional and incredibly personal. Emma couldn't have been any more helpful and supportive throughout the, at times fraught, process. Would certainly recommend this estate agent
5/5
GoogleI would thoroughly recommend the team at Your Move Bennetts, Norwich. I have found Dave Bennett and James be extremely helpful and professional, and would have no hesitation in recommending them for house purchasing or as a letting agent.
2/5
GoogleThey dont display all houses online
Muzz Yeo, we're reading back previous reviews and we'd like to reply to this, as your comments are confusing and in all truth incorrect. Our properties do go online, unless in the extremely rare occasion a seller requests they don't for personal reasons.
5/5
GoogleThey were very helpful and polite. I received good advice in regards to renting property.
5/5
GoogleYour Move Bennetts have been absolutely superb in helping sell our home. They supported us at every step, were friendly and extremely supportive; whatever we needed they helped make happen. We cannot recommend them enough.
5/5
GoogleWe are first tenants and very happy. Your Move have an fantastic team in Norwich. Our salesperson is Simon Coates, a very helpful and friendly person. I recommend to everyone.
5/5
GoogleGood service, very knowledgeable staff, warm and welcoming
5/5
GoogleI have rented though Norwich branch over a year ago. Overall I was very happy with the servicePositiveQuality, Professionalism
5/5
GoogleThe whole team are friendly and clearly work well together. To compliment this they were also very knowledgable and flexible with viewing times etc. Highly recommended.
5/5
GoogleVery quick to respond to emails and calls, answered questions promptly and professionally
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Norwich office has 89 reviews across two platforms: 88 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move Norwich is rated 4.6 out of 5 across all 89 reviews, and 4.6 out of 5 on Google from 88 reviews, checked 9 October 2026.
Your Move Norwich, 209 Plumstead Road, Norwich NR1 4AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
