5/5
TrustpilotCormac great kept me updated with every…
Cormac great kept me updated with every Offer
Trusted Agent profile · Norfolk
Verified
Your Move & Reeds Rains Oliver James estate agents in Beccles, Gorleston, Great Yarmouth and 2 more
★★★★★
945 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 945 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
149
Reviews on Trustpilot
All 6 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
- Your Move Oliver James, Beccles26-28 New Market, Beccles, NR34 9HD, NR34 9HD240 reviews · 91 on Google (4.7)75 in the last 90 days
- Your Move Gorleston168 / 169 High Street, NR31 6RG221 reviews · 214 on Google (4.4)4 in the last 90 days
- Your Move & Reeds Rains Oliver James Great Yarmouth168 / 169 High Street, Gorleston, NR31 6RG179 reviews · 179 on Google (4.5)0 in the last 90 days
- Your Move & Reeds Rains Oliver James Lowestoft154 London Road North, NR32 1HB131 reviews · 131 on Google (4.3)1 in the last 90 days
- Your Move Beccles26/28 New Market, NR34 9HD91 reviews · 91 on Google (4.7)1 in the last 90 days
- Your Move Norwich209 Plumstead Road, NR1 4AB90 reviews · 89 on Google (4.6)0 in the last 90 days
Latest reviews from every Your Move & Reeds Rains Oliver James office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat Team
Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
5/5
TrustpilotStaff are extremely helpful and…
Staff are extremely helpful and knowledgeable. Very pleased with everything.
5/5
TrustpilotExcellent service from start to finish
5/5
TrustpilotYour Move Beccles are excellent
Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* service.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, Victoria and Lauren were so helpful and kept us up to date all the way through the process
5/5
TrustpilotMegan at Sittingbourne is superb
Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak to her, nothing is too much. There are many times she has reassured me that I do matter as a landlady, exemplary service.
5/5
TrustpilotI had an amazing experience and I need…
I had an amazing experience and I need to thank everyone for the great experience and customer service
Agent replied · 22 September 2026
We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback! Regards, Your Move
2/5
TrustpilotYour move generally were ok but their…
Your move generally were ok but their conveyancing solicitors made me rip my hair out
Agent replied · 22 September 2026
We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please? Regards, Your Move
5/5
TrustpilotI recently moved into a property…
I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout.
Agent replied · 22 September 2026
Thank you for your wonderful review! We are so pleased to hear that your recent move was a positive experience from beginning to end. It's fantastic to know that our team provided clear guidance and kept you informed throughout the process. We truly appreciate your kind words. Regards, Your Move
5/5
TrustpilotMy Move was an Easy Move
Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.
Agent replied · 22 September 2026
Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed. Regards, Your Move
1/5
Trustpilot11 Thompson street East Darlington
11 Thompson street Darlington
5/5
TrustpilotA fantastic service from the Your Move…
A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!
Agent replied · 22 September 2026
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation! Regards, Your Move
5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
Agent replied · 22 September 2026
We're so glad we could help and make things easy for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotMoving House Stress
Your Move are a good company to deal with. As a tenant I had some issues and stresses. Moving out of one house into another was monumentally stressful but Susan Black was amazing, professional but also friendly and supportive while maintaining an objective stance as the go-between (tenant and landlord) in any scenario that occurred, Thank you for your diplomacy and efficiency
Agent replied · 22 September 2026
We are so pleased to hear that our team provided such excellent support during your move. We understand that moving can be a challenging time, and we are glad that our colleague's professionalism, friendliness, and diplomacy made a positive difference for you. We appreciate your kind words. Regards, Your Move
1/5
TrustpilotI had contacted them about renting a…
I had contacted them about renting a house. Two days before moving in, they rejected my application based on a misrepresentation of a material fact. They wanted to retain my holding deposit, but they returned it after I threatened to sue them. They are a waste of time and poor services too.
Agent replied · 22 September 2026
We sincerely regret that your application experience was unsatisfactory. We would like to review this situation, which branch was this with? Regards, Your Move
1/5
TrustpilotHorrible service on multiple occasions…
Horrible service on multiple occasions back to back. They schedule appointments foe viewing and do not turn up. When you call them, the person on the line says they are not from the lettings dept and therefore your call falls on deaf ears. They falsely claim they have left voice mails. They deliberately misspell email addresses and say they have sent appointment cancellation emails. To clairify, these emails are sent 15 minutes before the appointment. The so called representative said the property has been removed from the market. If that is the case, then why waste our time with appointments. I strongly suspect this is click bait for properties not on their portfolio. Disgusting service from a fly by night quack estate agent.
Agent replied · 22 September 2026
We are truly sorry to hear about the frustrating experience you have had with our services on multiple occasions. We are committed to improving our processes to prevent such occurrences in the future, to do so could you please let us know which branch this was with? Regards, Your Move
5/5
TrustpilotThe manager & staff were amazing
The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
Agent replied · 22 September 2026
We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you. Regards, Your Move
1/5
TrustpilotBuyer beware
Buyer beware! We had a negative experience with YourMove Broadstairs, after a drawn out 6 month process to purchase a property on Beacon Road the vendors pulled out on the day of exchange- we later found out this wasn't the first time they had cancelled a sale at the last minute.
Agent replied · 22 September 2026
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
Agent replied · 22 September 2026
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
5/5
TrustpilotSold my house with Your Move
We recently sold our house through Your Move and were very pleased with the service we received throughout the process.
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience selling your home through us. It's wonderful to know that our team's efforts in generating interest and providing honest communication were appreciated. We are especially proud to hear about the excellent service you received from our colleague, whose professionalism and enthusiasm clearly made a significant difference. Your kind words truly motivate us, and we are delighted that we could make the selling process less stressful for you. Thank you for recommending us and for acknowledging our hard work. Regards, Your Move
5/5
TrustpilotAmazing service from Avril & Fiona at Sheerness.
Amazing support and service from Avril & Fiona at the Sheerness branch. From very quickly finding a buyer for our house, to regular and prompt communication, to chasing conveyancers; nothing was too much trouble. Thank you!
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team. It's wonderful to know we could provide excellent support and service throughout your house sale. Thank you for sharing your kind words! Regards, Your Move
5/5
TrustpilotI would highly recommend Your Move…
I would highly recommend Your Move Whickham for the excellent service they provided throughout the sale of my house. The team were professional, helpful and supportive from start to finish, keeping me informed at every stage of the process.
Agent replied · 22 September 2026
We are incredibly grateful for your wonderful feedback regarding the sale of your house. We are so pleased to hear that our team's professionalism, communication, and attention to detail made the process smooth and well-managed for you. Your kind words are truly appreciated, and we are delighted to know you would recommend us. Regards, Your Move
1/5
TrustpilotCowboys!
New Home Solutions used Your Move as part of Assisted Move for a new build. House is currently on the market correctly valued and then Your Move never even turned up to view our property but then low balled it 20-30k less. That’s dreadful service and would not use these cowboys! No effort to engage with the seller but expect us to take hit and they still get a pay out.
Agent replied · 22 September 2026
We appreciate you sharing your experience and feedback. We are concerned to hear about the valuation discrepancy and the lack of engagement you encountered. We are reviewing this matter internally to understand what happened and prevent similar situations in the future. Please update your review with the location/branch so we can investigate properly. Regards, Your Move
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Your Move & Reeds Rains Oliver James
Which Your Move & Reeds Rains Oliver James office has the most reviews?
Your Move Oliver James, Beccles has the most, with 240 reviews rated 4.4 out of 5, followed by Gorleston with 221.
Where are the Your Move & Reeds Rains Oliver James offices?
The six Your Move & Reeds Rains Oliver James offices, by town:
- Gorleston: 168 / 169 High Street, Gorleston, Norfolk, NR31 6RG
- Great Yarmouth: 168 / 169 High Street, Gorleston, Great Yarmouth, NR31 6RG
- Lowestoft: 154 London Road North, Lowestoft, NR32 1HB
- Norwich: 209 Plumstead Road, Norwich, Norfolk, NR1 4AB
- Your Move Beccles: 26/28 New Market, Beccles, NR34 9HD
- Your Move Oliver James, Beccles: 26-28 New Market, Beccles, NR34 9HD, NR34 9HD
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