Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFantastic service from start to finish. From the initial visit to sourcing a reliable tenant. All of the required checks, tests and certificates arranged and they removed all the hassle involved. Kept me informed of every step of the process and was well informed. Couldn't praise Ollie and his staff involved enough (Cara, Joanne and Dominique) Highly recommended
R8HUG · 17 June 2018 · Your Move & Reeds Rains Oliver James Great Yarmouth
Agent replied · 15 June 2024
Hi Ryan,
Thank you so much for the positive feedback, we are glad we managed to secure you a tenant in such a short amount of time. We will make sure to give Ollie, Cara, Jo and Dominique the credit they deserve, and please do not hesitate to contact us again should you require any help in the future.
Kind regards,
Cara Hawkins, Branch Manager
★★★★★ 1/5
GoogleRating only, no written review.
Lee · 5 June 2018 · Your Move Gorleston
★★★★★ 5/5
GoogleVery professional, friendly and knowledgeable service. Highly recommended
Chloe · 7 February 2018 · Your Move Beccles
Agent replied · 6 February 2024
Thanks Chloe. It was a pleasure assisting you with the move. Best wishes in your new home.
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Lori for her help in selling our home. We were previously selling with another agent and had no joy. But after speaking to Lori and changing to Your Move Beccles we found a buyer in just over a week. Best wishes from the Hansell family.
Becky · 7 February 2018 · Your Move Beccles
Agent replied · 6 February 2024
Hi Becky. Thanks for the great feedback! All the best in your new home. Your Move.
★★★★★ 5/5
GoogleEmma and Dave dealt with the sale and purchase of our homes. I cannot rate their professionalism enough; helpful, efficient and accomodating, making moving much easier. Communication was always brilliant, honest and friendly. When we dealt with any other staff in the office, the same work ethic was upheld. Thank you Your Move, you come recommended! Mr and Mrs Bunn.
Faye · 14 October 2017 · Your Move Norwich
★★★★★ 5/5
GoogleWe had an excellent experience purchasing our property through Your Move Bennetts. Staff were attentive, professional and always made time to explain the processes of the purchase. Above all, they could be relied upon to keep in contact with us throughout, which was extremely reassuring.
Desmond · 14 October 2017 · Your Move Norwich
★★★★★ 5/5
GoogleI would highly recommend Alice the mortgage broker at Your move Bennetts. We received a friendly, very thorough and professional service from Alice, from finding us a great deal with a BTL lender to following the case and checking if there are any issues whilst dealing with the solicitors and other parties, to completely saving the deal at the last hurdle. We encountered an uncommon issue with the lender - an issue for the lender with the vendor -and Alice thought outside of the box to support us, speaking to the lender and maintaining contact with them until they would review outside of their usual parameters - she did not give up. I can honestly say I think we would of lost the house without her. I will not hesitate to recommend Alice to family / friends and I will definitely use Alice again for our next venture.
Sarah · 14 October 2017 · Your Move Norwich
★★★★★ 5/5
GoogleFantastic team at Your move Bennetts, in particular 'Lee and Simon'. The honesty and integrity that this agent holds is second to none! They were happy to listen to my requirements as well as offer sound advice. The communication from sale to completion was absolutely superb. I would recommend anybody that wants an honest, fair and co-operative agent to seriously consider this estate agency. Thank you all!
Daryl · 14 October 2017 · Your Move Norwich
★★★★★ 5/5
GoogleA most excellent experience with Your Move Bennetts. Everything was dealt with in a most professional, prompt and courteous manner.
A special mention to Simon who was particularly outstanding.
Rupert · 14 October 2017 · Your Move Norwich
★★★★★ 5/5
GoogleLee at your move has been amazing in helping us! We only decided yesterday that we needed to put the house on the market and within 5 hours he had come over for our photos to be taken and the pictures will be up on the website tomorrow! I am 38 weeks pregnant and he was so helpful when taking the pictures and helping me move things in the house so they were out of shot! His friendly nature helped reduce the stress around selling a house. His suggestions on viewings were also really thoughtful considering our new arrival will be with us soon! Thank you!
Sarah · 14 October 2017 · Your Move Norwich
★★★★★ 1/5
GoogleRating only, no written review.
Sandra · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft
★★★★★ 1/5
GoogleChris in the Sales department was very nice, but Oliver the Director of the lettings team was very rude. Beware if you are going to buy a buy to let property and not have them manage it!
Kathy · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft
★★★★★ 5/5
GoogleWorked for a couple of local agents before coming to the sales team of Your Move and will never look back. One of the most pro-active and customer service driven groups I've worked with, and becoming more successful day by day.
Oliver · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft
★★★★★ 5/5
GoogleNeeded to sell my house very fast as my dream home came up unexpectedly, Ashley (the Branch Manager) came to value my house, the photographs were taken within a few days and were excellent quality, the team was very professional and they sold my house in just over a week for the full asking price :-) They kept me up to date and the whole experience was 5 star! highly recommended!!!
Kelly · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft
★★★★★ 5/5
GoogleRating only, no written review.
Bradley · 17 June 2017 · Your Move & Reeds Rains Oliver James Great Yarmouth
★★★★★ 2/5
GoogleThey were really rude !
Jake · 17 June 2017 · Your Move & Reeds Rains Oliver James Great Yarmouth
★★★★★ 5/5
GoogleAfter 5 long years at another estate agency, joining Your Move was like a breath of fresh air. With over 330 branches in the UK, this company have the confidence in securing the very best offers from the very best buyers.
Cara · 17 June 2017 · Your Move & Reeds Rains Oliver James Great Yarmouth
★★★★★ 5/5
GoogleYour Move Bennetts have been absolutely superb in helping sell our home. They supported us at every step, were friendly and extremely supportive; whatever we needed they helped make happen. We cannot recommend them enough.
L · 22 January 2017 · Your Move Norwich
★★★★★ 5/5
GoogleAs first time buyers, we were very nervous about making that leap onto the property ladder. A friend who bought a house a couple of years ago recommended Alice Gardner who walked us through the whole process. She was approachable, had a wealth of knowledge and made us feel at ease with the many questions or concerns we had about the process. Whenever we needed to contact Alice she was quick to respond and always kept us updated with progress. When our first property fell through (seller changed his mind at last min) she went above and beyond to help us and get us back on track, offering her well informed advice meant that we didnt lose any money on solicitors fee's. Without Alice i am sure we would have, which in turn would have prevented us offering on the house we eventually purchased and in hindsight we are much happier with the one we did buy. I wouldn't hesitate to recommend Alice to anyone and would happily use her again. Thank you Alice
Peter · 14 October 2016 · Your Move Norwich
★★★★★ 5/5
GoogleVery happy with the service offered by Your Move Bennetts. From the moment I rang to arrange a valuation, through to the moment we completed, I was impressed with the professional and courteous manner in which I was treated.
Lee, who did the valuation was thorough and polite and explained everything for me.
Emma, who I dealt with over the phone kept me abreast of everything that was going on in the chain and fielded my question admirably.
They say that moving house is one of the most stressful things that you can go through; but by using Bennetts Your Move it certainly wasn't for me.
Russ · 30 July 2016 · Your Move Norwich
★★★★★ 5/5
GoogleWe've just sold and bought with Your Move Bennetts and have to say that the whole experience was made less stressful due to the great team at this branch.
We initially met Lee, who immediately understood what we were looking for and what we wanted to achieve.
Emma coordinated our sale & purchase, and was fantastic. She cares about the customer and treats you as she would want to be treated. She dealt with every part of the process with a high level of professionalism and was a pleasure to deal with.
Alice arranged our financial requirements, and again, had a very high level of professionalism.
The whole process was made a far less stressful time because these guys cared as much about the customer as they did about the sale.
I would recommend to anyone considering a house move to use YOUR MOVE Bennetts !
Louise · 30 July 2016 · Your Move Norwich
★★★★★ 5/5
The Trusted Agent SellerGreat service and lovely people
Rating only, no written review.
Summer · 10 June 2016 · Your Move Norwich
★★★★★ 5/5
GoogleMe and my partner have had the best experience with Your Move, in particular James. I sent a generic email to various letting agents in Norwich on a Sunday afternoon, first thing Monday morning James sent me through details of an amazing property. We went to view this property promptly, but could only do a late viewing due to work. This was no problem for James and he worked late in order to meet our needs.
James allowed us to have a thorough look around the property on our own without being pushy like we had experienced in the past. We then said we wanted the property and James started the referencing process for us.
During the referencing process James kept us informed on a daily basis and no query was too much for him. I had called quite a few times as we desperately wanted the property and just wanted the final answer. James didn't get annoyed by this at all and was always really friendly and happy to help. He chased people for us and without James the referencing process would of probably been double the length of time! He was bang on it!
James has made sure that this has been a pleasant experience for me and my partner and has also found us our dream house and went above and beyond to ensure we got it! He is by far the best letting agent me and my partner have come across and I hope his helpful, kind and professional manner is recognised!
A massive thank you James!!!
Francesca · 31 July 2015 · Your Move Norwich
★★★★★ 5/5
GoogleI recently bought & sold via YourMove in Norwich and I'd like to say thanks to Simon and Emma for all their help and professionalism in dealing with this for me. I work in financial services and was impressed with their fabulous communication skills. I'd always get a call back, even on a weekend and they helped smooth the way during a difficult time for me personally. So often in the past the estate agents were the worst part of moving house for me, but not this time. Highly recommended. Thank you.
Kelly · 31 July 2015 · Your Move Norwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.