5/5
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Williams & Goodwin The Property People Ltd reviews from buyers
★★★★★
95 reviews from buyers across 6 offices
95 reviews of Williams & Goodwin The Property People Ltd come from buyers, rated 4.9 out of 5 on average, across six offices. Checked 9 October 2026.
Reviews from buyers
95 reviews from buyers, newest first, with the office each one is about.
View Agents5/5
View AgentsPant Halfoldas
The team in the Caernarfon Office are kind courteous and very helpful. They were supportive and efficient in giving and gaining the information we needed to take the sale to its conclusion
5/5
View AgentsExcellent team
Just bought our new home through Williams & Goodwin. Tim arranged a viewing out of his usual work hours to cater for our needs. We instantly feel in love with the house. Julia kept us informed every step of the way, so that there was no need to be thinking about anything other than the completion date for the sale. Excellent team would 100% use these guys again. Rhys Jones
Agent replied · 13 July 2016
Thank you for your valued feedback Rhys. The transaction from start to finish was a smooth process and the end result a fantastic house! We wish you all the happiness in your new home and look forward to helping you again in the future.
5/5
View AgentsThank you all at Williams and Goodwin - Excellent Service
Thank you for making it possible for us to realize our dream of owning a home. Gemma, Matthew and the person showing us around were all helpful from beginning to the end - thank you for all the support and communication throughout Sherrie and William
Agent replied · 10 September 2016
Hello, Thank you very much for your kind words. We are delighted that you are happy with your purchase and the service you received. We wish you all the best in the future and if we can be of any assistance to you again whether its buying, selling or letting, do not hesitate to contact us. Thank you
5/5
View AgentsProfessional, personal and helpful,
Just bought our new home through Williams & Goodwin. The house we wished to view was arranged for the next day at a time convenient to us. We were met at the property and we're professionally shown around, the agent was knowledgeable, he didn't rush us and most importantly he wasn't pushy. He knew the property and surrounding area inside out, (it was in fact Mr Goodwin himself). We loved the property so much we made a realistic offer, the agent taking the call was enthusiastic and resourceful, I felt that she was genuinely interested in helping us get this property, after some negotiations we agreed on a price and from that moment on from offer to completion the same agent dealt with us, we were kept up to date with the whole process, when the solicitors were felt to be not moving as quickly as expected the agent was able to quickly intervene and guide both us the buyers and the seller to speed things up. In summary we have been extremely impressed with Williams & Goodwin estate agents. And wouldn't hesitate to use them in the future to buy or sell a property.
Agent replied · 14 June 2016
Thank you so much for going to the trouble of writing such a glowing review Nicholas. I was particularly pleased to see that you managed to get this house as you had missed out on a previous purchase, and this property was not only convenient for your work, but also close to your parents. I trust you will have many happy years in the property and I am glad we eventually managed to find the plumbing for the washing machine in the garage! Regards Tim
5/5
View AgentsExcellent
Very professional and excellent communication throughout the process Would definitely recommend
Agent replied · 15 June 2016
Thank you for your valued feedback. I'm pleased we were able to secure your purchase through our agency and the sale went through quickly , I hope you and your family spend many happy years there. Kind Regards Julia
5/5
View AgentsTop class, professional service throughout.
Excellent service from start to finish. A very professional organisation who go out of their way for their customers whatever the hurdles and barriers are. Very influential in pushing my deal through when neither solicitor involved appeared to be prioritising things. Pleasant, polite and well informed staff. Could not fault my experience at all.
Agent replied · 10 June 2016
So glad this sale went through for you Stephen as I know you were anxious to complete, and glad that with us working closely with the solicitors we were able to speed up matters. The house was ideal for your needs and provides a cosy home where you wanted to be. Now the stress of the move is over I hope you can sit back and enjoy your new home. Regards Tim
5/5
View AgentsFriendly and Professional
Tim and his team at William's and Goodwin have been absolutely fantastic throughout the purchase of our new home. They are so friendly, very efficient and professional. Nadine was always available too and really friendly and helpful. The whole purchase went seamlessly and we would like to thank the team for everything. Tim and Nadine are absolute legends, always on the end of the phone and we were never left waiting. I would recommend William's and Goodwin to anybody looking for a professional and hassle free service. Thank you all! xD
Agent replied · 7 June 2016
Anthony, I am so pleased to see yours purchase has now gone through for you, and that we managed to deliver an efficient, professional and hassle free service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed throughout their purchase. Your comments have been passed on to the team and we would like to wish you all the happiness in your new home.
5/5
View AgentsGreat, helpful and simple.
It was so easy for us to purchase the property through Williams and Goodwin. Julia was so helpful and patient with us throughout the process. We encountered some problems during the mortgage process, Julia and everyone else there were great, knowing how much we wanted to buy the house they assisted and advised us what to do step by step. We are very grateful for the service we received. They made sure that both ourselves and the sellers were up to date with everything that was happening. Definitely recommend.
Agent replied · 15 June 2016
Thank you so much for your feedback it is much appreciated. It was a tricky sale to get through for you initially and I'm so pleased you now have your dream home to bring up your lovely family. Kind Regards Julia
5/5
View AgentsExcellent service
The staff were friendly, the auction was professional and everything was taken care of really well. Very satisfied
5/5
View AgentsExcellent service
Excellent Service from Sally and the team. Very professional and courteous throughout. Would highly recommend Williams and Goodwin, and would use them again.
Agent replied · 18 May 2016
Thank you for your kind review, so delighted that it all came right for you .
5/5
View AgentsRating only, no written review.
5/5
View Agentsfantastic service could not fault
Gemma took the time and effort to help us did not rush us when we did view homes to buy ,
Agent replied · 13 June 2016
Mr Smart Thank you for going to the trouble of reviewing our service.. We at Williams & Goodwin pride ourselves in customer service to help you find a property that is right for you. We wish you all the happiness in your new venture, Regards Gemma
5/5
View AgentsGreat Customer Service
Bought a house with Property People back in October, Sarah and Elin have been brilliant throughout, keeping us updated and informed with all decisions and changes. And if and when they weren't available, whoever that was covering in the office was fully aware of the situations and could update us straight away. They were quick with emails and call backs, and were flexible with re-visits to the property. Thank you
5/5
View AgentsAmazing staff and an amazing Estate Agent
From the very beginning The Property People have not only been incredible, but so helpful and kind. to both me and my partner during our journey to buy our property, I can honestly say that they are the best estate agents we have ever used! Nothing is too much trouble and they were with us every step of the way, we are so grateful to all of the staff for helping us get our dream home! Thank you so much :)
Agent replied · 14 April 2016
I could immediately see when I showed your partner around the property how keen he was on the house, and your words of praise are really appreciated. It is very reassuring to hear that your experience with us has been helpful and supportive, and I hope you will enjoy your dream home for years to come.
5/5
View AgentsExcellent service, agent was on time for all appointments, very pleasant and helpful.
The agent that handled my property purchase was helpful, always on time for viewings and knew what he was talking about,. he went into depth about the property and made my purchase enjoyable...well done !!!!!
Agent replied · 13 June 2016
Thank you Mr Griffin for such a kind review. It is always reassuring to know that we have provided such a good service to customers. If we can be of any help in the future please don't hesitate to come back to us we would be more than happy to help you. Regards Gemma & Matthew
5/5
View AgentsHelpful friendly staff, great communication
We dealt with this agent as a buyer and had great service from them. As I guess with a lot of house purchases things don't always go smoothly and the team here (particular mention to Vanessa) were really helpful and supportive to resolve outstanding issues and get answers to questions, great communication and always returned phone calls / emails when they said they would.
Agent replied · 5 April 2016
Chris. I am pleased to see this purchase has now gone through for you, and that we managed to deliver a good service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed and your praise to Vanessa has been passed on.
5/5
View AgentsMaking house hunting a joy!
I have been looking for my new home for over 8 months in North Wales. In the end I found it through another agent but not for want of trying by Williams and Goodwin, who were great! Tim always took time, never made me feel rushed, and was really helpful with everything. Highly recommend them and they were certainly part of what made the whole process of house hunting a real joy. Thanks so much Tim!
Agent replied · 26 January 2016
Thank you for your comments. Shame we didn't have the property you wanted in the end, however hopefully we can help you sell when you move next time!
5/5
View AgentsRating only, no written review.
Agent replied · 29 December 2015
Thank you for rating TPP.
5/5
View AgentsFantastic
Outstanding service from Gwenan at the Bangor branch. Went above and beyond what was expected to be fair. Couldn't have asked for anymore and couldn't fault a single thing. An A1 service - thank you
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
5/5
View AgentsExcellent from start to finish & found our perfect family home
Five star service, catered for all our needs in very quick time.
Agent replied · 10 December 2015
Thank you Mr P.
5/5
View AgentsOverall service provided by the Caernarfon Office
We recently purchased a property that was on the market with the property agent , Williams and Goodwin. The level of service and assistance provided by Elin Bearman and her colleague Sarah who are both based at the Caernarfon Office was excellent from start to finish. All arrangements to visit the property were dealt with in an excellent manner, all queries and calls were responded to very efficiently and they both,in my opinion, did their utmost to assist and ensure matters went through as quickly as possible. As with any house purchase the process can be quite stressful, but Elin and Sarah's actions alleviated that part as they interacted with both the sellers and buyers solicitors throughout and provided daily updates so that we were clear on the position at all stages throughout the process. Please convey our thanks and appreciation. "Diolch Yn Fawr Iawn!! "
Agent replied · 30 December 2015
Diolch yn Fawr. Thank you. We trust you have now settled in your new home and look forward to helping you again one day...Regards
5/5
View AgentsGreat service provided
While purchasing our property Williams and Goodwin staff were there every step of the way to ensure a swift and smooth transition into our new home. We were very impressed with their professionalism and they were happy to sort out any queries we had no matter how small.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions from buyers about Williams & Goodwin The Property People Ltd
What do buyers say about Williams & Goodwin The Property People Ltd?
95 reviews from buyers across six offices, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.