Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible.
He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it).
Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!
Masoud · 1 August 2025 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)
★★★★★ 5/5
GoogleRating only, no written review.
Dewi · 31 July 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 1 August 2025
"Thank you for the 5-star rating! Much appreciated. It's great to know you had a great experience with us. Please feel free to let us know if you need our help again sometime. Looking forward to seeing you again soon!
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 31 July 2025 · Williams & Goodwin The Property People Ltd Lettings & Property Management
Agent replied · 1 August 2025
Thank you so much for the 5-star rating! 🌟 We're thrilled to know you had a great experience with us. Your support means the world to us, and we're here whenever you need us. If there's anything specific you loved or any way we can assist you further, please feel free to let us know. Looking forward to seeing you again soon! …
★★★★★ 5/5
GoogleThanks to W&G we were able to sell and then purchase our forever home. Their service was amazing. Thank you.
Ceri · 23 July 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 3 August 2025
Thank you so much for your kind words! We're thrilled to hear that we could help you sell your property and find your forever home. It was a pleasure working with you, and we're delighted that you found our service amazing. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the happiness in your new home! 🏡✨
★★★★★ 5/5
GoogleThe whole experience has gone so smoothly from the moment I contacted Williams and Goodwin to arrange the valuation. The staff are so friendly, informative and had great communication throughout the whole experience. Would highly recommend to everyone.
Erin · 19 July 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 2 August 2025
Thank you ever so much for your fantastic review! We're over the moon to hear that your experience with Williams and Goodwin was smooth from start to finish. Our team prides itself on being friendly and communicative, so it's wonderful to know we hit the mark. Your recommendation means the world to us. If there's anything else we can do for you, just give us a shout! 😊
★★★★★ 5/5
GoogleGreat service. Friendly, knowledgeable, proactive team
Jenny · 4 July 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 5 July 2025
Thank you for your fantastic review! We're delighted to hear you enjoyed our service and found our team friendly and proactive. Your feedback motivates us to keep delivering top-notch service. We're here whenever you need us, and we look forward to helping you again soon!
★★★★★ 5/5
GoogleHighly recommened Williams and Goodwin, very helpfull and efficient and nothing to much trouble. Also would like to mention Gemma she has been brilliant, allways answering emails and questions we wanted to know, nothing was to much trouble fir her, thankyou very much Williams and Gooidwin and Gemma.
Bethan · 4 July 2025 · Williams & Goodwin The Property People Ltd Lettings & Property Management
Agent replied · 4 July 2025
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Williams and Goodwin. Gemma will be delighted to know her efforts made a difference. We're always here to help, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 5/5
GoogleAmazing service Charlotte & Jamie
Jan · 10 June 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 10 June 2025
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Charlotte and Jamie provided you with amazing service. Your kind words mean the world to us and motivate our team to keep delivering the best for our clients. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotAppalling Experience, Unprofessional and Unethical Practices
I had a deeply disappointing experience with this agency after making an offer on a property they listed. My initial offer was accepted by the vendor, but communication completely broke down when the agent went on holiday without warning or handover. Days later, I was told another party had made a higher offer and was asked to increase mine, despite already having an agreement in place.
Reluctantly, I raised my offer significantly, which was then accepted. I was assured the property was off the market. However, after expressing concerns about the agency’s conduct in a formal complaint, met with a dismissive and unhelpful response from their manager, I was abruptly informed the vendor had accepted another offer and the property was sold.
This agency demonstrated a shocking lack of professionalism, transparency, and basic courtesy. Their handling of the process was both emotionally and financially distressing. I will never deal with them again and would strongly advise others to be extremely cautious.
Ian · 23 May 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
★★★★★ 1/5
allAgents"Appalling Experience, ..."
Appalling Experience, Unprofessional and Unethical Practices
I had a deeply disappointing experience with this agency after making an offer on a property they listed. My initial offer was accepted by the vendor, but communication completely broke down when the agent went on holiday without warning or handover. Days later, I was told another party had made a higher offer and was asked to increase mine, despite already having an agreement in place.
Reluctantly, I raised my offer significantly, which was then accepted. I was assured the property was off the market. However, after expressing concerns about the agency’s conduct in a formal complaint, met with a dismissive and unhelpful response from their manager, I was abruptly informed the vendor had accepted another offer and the property was sold.
This agency demonstrated a shocking lack of professionalism, transparency, and basic courtesy. Their handling of the process was both emotionally and financially distressing. I will never deal with them again and would strongly advise others to be extremely cautious.
IP · 23 May 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
★★★★★ 5/5
GoogleTHE BEST ESTATE AGENTS IN ANGLESEY!
Firstly i would like to thank Vicky at Williams And Goodwin Estate Agents in Llangefni. She was there to help at every at every step of the process, having not purchased at auction before she replied to my emails / questions promptly!
This is my second time purchasing with these estate agents and i would use them again with selling in the near future! The team are all polite and friendly when accompanying on the viewings..
Would recommend to my friends and family!
Matthew · 22 May 2025 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)
Agent replied · 22 November 2023
Dear Matthew,
Thank you so much for your kind words and for choosing Williams and Goodwin Estate Agents once again! We're thrilled to hear that Vicky was able to assist you every step of the way during your auction purchase. It's always our aim to provide prompt and helpful service, and we’re glad to know we hit the mark.
We’re delighted that you found our team polite and friendly during your viewings. It’s wonderful clients like you who make our job so rewarding. We look forward to assisting you with your future selling needs and are grateful for your recommendation to friends and family.
Thank you once again for your trust and support!
Warm regards,
Melfyn Williams
Williams and Goodwin Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Stephen · 15 May 2025 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied
So glad we got there for you Stephen, with the first purchaser deciding not to proceed it was great that we had continued to keep a list of interested parties so we were able to quickly move to another purchaser for you. As I have mentioned to you with your search for a new home we will obviously let you know of anything we think is suitable but likewise please feel free to discuss any other properties you see for advice as our service and advice does not stop just because we have sold for you.
★★★★★ 5/5
GoogleRating only, no written review.
Kyle · 3 May 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 7 May 2025
Thank you!
★★★★★ 5/5
GoogleWould like to thank all the team in Bangor for their support. Big thanks to Julia Goodwin for making the whole experience a breeze.
Amy · 2 May 2025 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 3 May 2025
Hi Amy,
Thank you so much for your glowing 5-star review! We're thrilled to hear that our Bangor team, especially Julia Goodwin, made your experience a breeze. Your kind words mean the world to us and motivate us to keep delivering top-notch service.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future!
Warm regards,
★★★★★ 5/5
GoogleI’m very happy with the service o received from Julia, Sam and the team.
They took care to explain the process to me and were always happy to answer any of my many questions!
Jennifer · 2 May 2025 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 3 May 2025
Thank you for your wonderful 5-star review! We're delighted to hear that Julia, Sam and the team provided you with excellent service. It's great to know they could answer all your questions and make your experience a positive one. If there's anything else we can do for you, please feel free to get in touch. We look forward to helping you again in the future!
Best wishes,
★★★★★ 5/5
GoogleNice and helpful. Excellent
Katie · 1 May 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 2 May 2025
Thank you for your fantastic 5-star review! We're delighted to hear that you found our service nice and helpful. Your kind words and support truly motivate our team to keep up the excellent work. If there's anything more we can do for you, please don't hesitate to let us know. Best regards,
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 30 April 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 2 May 2025
Thank you so much for the 5-star rating! We're thrilled to know you had a positive experience with us. Your support means the world to our team. If you ever have more feedback or need assistance, feel free to reach out.
★★★★★ 5/5
GoogleRating only, no written review.
Alison · 8 April 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 9 April 2025
Thank you for the 5-star rating! 🌟 We're thrilled to have made your experience a stellar one. If there's anything more we can do, just let us know. Looking forward to welcoming you back soon! …
★★★★★ 5/5
GoogleExcellent customer service from Matthew and the team!
Claire · 8 April 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 9 April 2025
Thank you so much, Claire! We're thrilled to hear about your positive experience with Matthew and the team at our Holyhead office. Your kind words mean the world to us, and we're delighted to have provided you with excellent customer service. We look forward to assisting you again in the future! 🌟 …
★★★★★ 5/5
GoogleA great estate agent that go the extra mile to make sure our sale went through with no fuss or delays.
Matthew · 25 March 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 26 March 2025
Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth and fuss-free experience with us. Going the extra mile for our clients is what we strive for, and it's wonderful to know that it made a difference in your sale process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you all the best in your new home!
Warm regards,
★★★★★ 5/5
GoogleWilliams and Goodwin Holyhead to sell two properties. Found the service to be professional and friendly. The latest sale was handled by Charlotte who was extremely professional and committed in ensuring the sale completed. I will certainly use them again and would not hesitate in recommending them.
Phil · 16 March 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 1 June 2024
Thank you so much for your glowing review! 🌟 We're absolutely thrilled to hear about your positive experience with our Holyhead team.
We're delighted that you found our service both professional and friendly. Charlotte will be over the moon to hear your kind words about her dedication and professionalism in ensuring your latest sales went smoothly.
Regards - Williams & Goodwin
★★★★★ 5/5
GoogleVery happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things didn't go as they should with nightmare tenants. Also glad we took up there advice with Landlords insurance.
Mark · 16 March 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 23 May 2024
"Thank you for your kind words! We're thrilled to hear that you're happy with our service. Anton and the team are dedicated to ensuring a smooth experience, even in challenging situations. We're also glad our advice on landlord insurance proved helpful. Regards.
★★★★★ 5/5
GoogleI've rented the property through Williams and Goodwin, and I must say, the entire staff has been incredibly helpful and professional throughout my tenancy. Specifically, Mr. Anton stands out for his exceptional assistance with maintenance inquiries. Overall, a highly commendable experience with the team at Williams and Goodwin.
Ahmed · 16 March 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 18 May 2024
We're absolutely thrilled to read your wonderful review! It's always a pleasure to hear that our team's dedication to providing top-notch service has made a positive impact on your tenancy experience.
Anton, in particular, will be chuffed to bits to know that his efforts in assisting with maintenance queries have not gone unnoticed. It's fantastic to know that we've hit the mark with you.
★★★★★ 5/5
GoogleThe professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell my father's bungalow to support his residential care. Although Jamie and …
Alison · 13 March 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied
Thank you so much for your heartfelt review! We're genuinely touched by your kind words and thrilled to hear about your positive experience with our team at Williams-Goodwin (Holyhead). Charlotte, Jamie, and Matthew are indeed invaluable … More
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