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Williams & Goodwin The Property People Ltd reviews in Bangor, Llangefni and Holyhead

4.7

★★★★★ Excellent

1,185 reviews across 6 offices and 6 platforms

tppuk.com

Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,185 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

743

Reviews on Google

All 6 offices

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

3

Reviews on Yell

All 6 offices

View Agents logo

4.9 / 5

360

Reviews on View Agents

All 6 offices

Trustpilot logo

7

Reviews on Trustpilot

Business-wide

allAgents logo

20

Reviews on allAgents

All 6 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers112 reviews

4.9 / 5 The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Alison, 5 November 2024Read all 112 from sellers

Buyers95 reviews

4.9 / 5 High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Cath, 17 December 2024Read all 95 from buyers

Landlords49 reviews

4.9 / 5 Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Shoned, 6 June 2016Read all 49 from landlords

Tenants79 reviews

4.9 / 5 Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Helen, 21 January 2022Read all 79 from tenants

Our offices

Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Williams & Goodwin The Property People Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Williams And Goodwin at Llangefni provided an excellent service throughout the process of selling our property. Caron and her colleagues were very efficient and helpful. Initial valuation was well organised turned out to be very accurate. Enquiries were handled quickly and effectively. Very useful to have such a friendly bilingual service. Diolch yn fawr.

John · 16 September 2025 · Williams & Goodwin The Property People Ltd Lettings & Property Management

Agent replied · 19 November 2024

A massive thank you for sharing your delightful experience with Williams And Goodwin at Llangefni. Caron and the team are over the moon to hear that their efficient and helpful service made your property selling journey a breeze. From the spot-on initial valuation to the swift handling of enquiries, it seems the team was on the ball every step of the way. And, of course, we couldn’t agree more about the charm of a friendly bilingual service, diolch yn fawr indeed! We’re thrilled to have been a part of your property adventure and look forward to assisting you in the future. Here’s to more happy home journeys! 🏡✨

5/5

Google

THE BEST ESTATE AGENTS IN ANGLESEY! Firstly i would like to thank Vicky at Williams And Goodwin Estate Agents in Llangefni. She was there to help at every at every step of the process, having not purchased at auction before she replied to my emails / questions promptly! This is my second time purchasing with these estate agents and i would use them again with selling in the near future! The team are all polite and friendly when accompanying on the viewings.. Would recommend to my friends and family!

Matthew · 16 September 2025 · Williams & Goodwin The Property People Ltd Lettings & Property Management

Agent replied · 22 November 2023

Dear Matthew, Thank you so much for your kind words and for choosing Williams and Goodwin Estate Agents once again! We're thrilled to hear that Vicky was able to assist you every step of the way during your auction purchase. It's always our aim to provide prompt and helpful service, and we’re glad to know we hit the mark. We’re delighted that you found our team polite and friendly during your viewings. It’s wonderful clients like you who make our job so rewarding. We look forward to assisting you with your future selling needs and are grateful for your recommendation to friends and family. Thank you once again for your trust and support! Warm regards, Melfyn Williams Williams and Goodwin Estate Agents

1/5

Google

Deeply Disappointed, Unprofessional and Immoral Conduct I recently made an offer on a property listed at £750,000 through this agency, and unfortunately, the experience was nothing short of appalling. After a few initial emails, the vendor responded with a counteroffer that I accepted late on a Friday afternoon. I followed up the next morning only to receive an out-of-office reply from the agent, stating they were on holiday for six days, with no prior notice or handover to a colleague. I was left completely in the dark. After the bank holiday weekend, I contacted the office on Tuesday. The staff member I spoke to had no knowledge of the property or my offer, but promised a call back. That call finally came on Thursday, from the same individual, who informed me that another buyer had viewed the property and submitted a higher offer. I was asked if I’d like to increase mine. I was stunned, especially since I had already agreed terms with the seller. I expressed my dissatisfaction, only to be told that while this practice, commonly known as gazumping, isn’t illegal, it may be considered “immoral.” Despite my frustration, I was again asked if I wished to raise my offer. Under pressure and seeing little alternative, I reluctantly increased my offer significantly the next day. It was accepted, and I was informed the property would be taken off the market. While preparing the necessary documents, I received a dismissive and condescending response from the manager, Matthew, regarding my formal complaint. Rather than addressing my concerns or offering an apology, he simply reiterated that they had followed procedure and expressed delight that my higher offer was accepted. Still unsettled by their handling of the situation, I emailed Matthew again, expressing serious concerns about continuing with the purchase. To my shock, I received a reply stating there was no longer a need for me to decide, because the vendor had opted to proceed with another buyer and the property was now sold (subject to contract). Twice my offers were accepted, and twice I was left blindsided. This agency demonstrated a complete lack of professionalism, transparency, and empathy throughout. They seemed more interested in playing games than in supporting serious buyers through one of the most significant financial and emotional decisions they’ll ever make. I will never do business with this agency again and would strongly caution others to think twice before engaging with them. The service was dreadful, and the attitude throughout was disturbingly cavalier.

I · 16 September 2025 · Williams & Goodwin The Property People Ltd Lettings & Property Management

Agent replied · 24 May 2025

Hi I P, Thank you for taking the time to leave a review. We're genuinely sorry to hear that your experience didn’t meet your expectations. At Williams & Goodwin, we strive to provide the best service possible, and we’d love the opportunity to make things right. Since we’re unable to identify your specific experience from your review, we kindly ask you to reach out to us directly at hq@tppuk.com This way, we can better understand the situation and work towards a resolution. We appreciate your feedback and hope to hear from you soon. Best regards,

5/5

Google

Great customer service from Alice. She was a huge help with renting my flat. She is a very friendly person with a very pleasant attitude. I highly recommend her.

Justyna · 1 September 2025 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)

Agent replied · 1 August 2026

Thank you, glad Alice could help with your rental😊 …

5/5

Google

This is my first time using estate agent to rent a house and all staff who attended to me were professional and knew what they were doing. I also acknowledge Mr Alex Richard (my house manager) for his fast and reliable service, also Ms Evie who signed me up from start to the end. Thank you

Chinenye · 1 September 2025 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)

Agent replied · 1 August 2026

Thank you, glad the team could help!😊 …

5/5

Google

Excellent, professional and friendly service throughout our sale. Realistic valuation and excellent advice. A very trouble free and rapid sale.

Antony · 25 August 2025 · Williams & Goodwin The Property People Ltd Lettings & Property Management

Agent replied · 8 October 2025

Thank you ever so much for your glowing review! 🌟 We’re absolutely thrilled to hear that you found our service excellent, professional, and friendly throughout your sale journey. It’s fantastic to know that our realistic valuation and advice hit the mark and contributed to a smooth and speedy sale. Your kind words are a testament to the dedication of our team, and they inspire us to continue delivering top-notch service to all our clients. We’re delighted that we could make the process trouble-free for you, and we’re always here if you need any further assistance in the future. Wishing you all the best in your new chapter!

5/5

Google

Really impressed by Charlotte and her team from taking my initial enquiries from Rightmove to following up on all questions. She coordinated a virtual viewing to engaging with me throughout. I wanted to see another property by virtual or have a friend see it but another local estate agency refused and were just rude. So a breath of fresh air to work with professionals who see tenants as human beings looking to make an important decision which is to find the right home! Thank you for making this experience delightful.

Adama · 22 August 2025 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd

Agent replied · 22 July 2026

Hi Adama, Thank you so much for this kind review!

5/5

Google

Outstanding by far the best agent i have dealt with 👍👍 …

Antony · 18 August 2025 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area

Agent replied · 8 October 2025

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you had such a positive experience with us. Your kind words and thumbs up mean the world to our team. If you ever need anything in the future, don't hesitate to reach out. Cheers to more outstanding experiences ahead! 👍😊 …

5/5

Google

We are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and …

Arron · 17 August 2025 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd

Agent replied · 17 August 2026

Thank you for the review, it's a pleasure to work with you!

5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …

Vaibhav · 17 August 2025 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd

Agent replied · 17 August 2026

Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.

5/5

Google

Sam and the team were absolutely brilliant at helping me find a rental property last minute and I have been very impressed with the responsiveness, professionalism and high quality service from the team. Thank you Sam for helping turn a …

Helen · 17 August 2025 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd

Agent replied · 17 August 2026

Thanks Helen!

5/5

Google

Teddy and the team are absolutely brilliant and have gone above and beyond in resolving any issues we came across at the early stage of living at our rental property. We have only been renting for approximately 2 and a bit months but we are …

Maja · 17 August 2025 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd

Agent replied · 17 August 2026

Thanks Maja, glad Teddy could help😎 …

5/5

Google

We had a fantastic experience with Lily during our check-out process. She made everything incredibly smooth and stress-free, guiding us through each step with professionalism and efficiency. Her prompt communication and willingness to …

Kailash · 17 August 2025 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd

Agent replied · 17 August 2026

Hi Kailash, we really appreciate you taking the time to leave a review, thank you!

1/5

Google

The letting agents were extremely frustrating to deal with, and I'm a landlord myself, so imagine. RESPONSE TO THEIR COMMENT: We left the property in good condition with receipt of professional cleaners. Any excuse to just take our deposit. Thankfully they knew they were in the wrong and gave up on trying to take 60% of our deposit. Avoid at all costs.

Dylan · 7 August 2025 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd

Agent replied · 7 August 2026

Dear Mr Kershaw, I’m sorry to hear that you found it frustrating to deal with our Lettings team, however we would like to highlight that if the property had been left in a suitable condition at the end of the tenancy, for the next tenant to move in, there wouldn’t have been an issue. As a landlord yourself, I’m sure you can appreciate the work we do on behalf of our clients and that we must act accordingly. If you wish to discuss this matter further, please contact us at tring@maea.co.uk.

5/5

Google

We couldn’t be happier in our house! The move-in process was seamless, and Katie Sleightholm has been incredibly supportive every step of the way. We absolutely love the house, and Katie is always quick to respond whenever we need anything.

Pilar · 1 August 2025 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)

5/5

Google

Would 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.

Becca · 1 August 2025 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)

Agent replied · 1 August 2026

Thanks Becca, wishing you the best!😊 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Williams & Goodwin The Property People Ltd

Which Williams & Goodwin The Property People Ltd office has the most reviews?

Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 329.

Where are the Williams & Goodwin The Property People Ltd offices?

The six Williams & Goodwin The Property People Ltd offices, by town:

What do sellers say about Williams & Goodwin The Property People Ltd?

112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."

What do buyers say about Williams & Goodwin The Property People Ltd?

95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."

What do landlords say about Williams & Goodwin The Property People Ltd?

49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."

What do tenants say about Williams & Goodwin The Property People Ltd?

79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."

Has Williams & Goodwin The Property People Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Williams & Goodwin The Property People Ltd, Anglesey won Trusted Agent; Williams & Goodwin The Property People Ltd, Anglesey won Trusted Agent.

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