Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
★★★★★
1,185 reviews across 6 offices and 6 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,185 reviews on six platforms, rated 4.7 out of 5 overall.
743
Reviews on Google
All 6 offices
52
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
360
Reviews on View Agents
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
1,378th of 18,569 UK offices
Top 10%
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsEXCELLENT SERVICE
I would highly recommend Williams & Goodwin to anyone thinking of selling their property. Sarah and Elin were extremely helpful, professional and friendly.and kept in regular contact.. Originally I had been thinking of using an online agent to sell my home but I doubt very much that I would have received the personal service that I received. I would most definitely use Williams & Goodwin in the future.
5/5
View AgentsA great service from beginning to end
From the day that our rental property became available Williams & Goodwin advertised it that day and the viewings just flowed in! This, in turn meant that it was occupied again within seven weeks with tenants that matched their and our needs. Jemma & Gwenno were particularily helpful informing and reminding us of every aspect of the process. They even found us an electrician at short notice which was particularily helpful. Diolch i Williams & Goodwin am ddod o hyd i denantiaid delfrydol i ni, roedd y gwasanaeth a gawsom yn ardderchog. O'r hysbysebu ar y we a'r swyddfeydd - i'r cyswllt rhyngddynt a ni drwy gydol y broses, roeddent yn werthfawr iawn, Williams & Goodwin i ni bob tro o hyn ymlaen.
5/5
View AgentsExpert, professional and personal
I am delighted with the service I have received from Williams & Goodwin's All Wales Auction arm. Never having offered a property for auction before, I was truly impressed with the skill and expertise of the team, with their professional approach and their personal attention, all of which gave me confidence in this specialised area of the property market. I was kept informed at regular intervals of the numbers of viewings, all of which were accompanied and conducted by the very knowledgeable Peter and I felt in control but supported most ably by Gwennan in the office, who always responded to any of my queries with assurance and understanding. Thank you to the whole team for an excellent outcome and brilliant service..
Mary we are delighted in the outcome that we managed to achieve for you at last weeks auction. It is nice of you to have recognised our professionalism and expertise. We firmly believe that by spending so much time on training staff with such a critical transaction as a house sale, this helps us provide best advice, and as was seen in your case achieve the maximum exposure to reach your best price.
5/5
View AgentsAmazing staff and an amazing Estate Agent
From the very beginning The Property People have not only been incredible, but so helpful and kind. to both me and my partner during our journey to buy our property, I can honestly say that they are the best estate agents we have ever used! Nothing is too much trouble and they were with us every step of the way, we are so grateful to all of the staff for helping us get our dream home! Thank you so much :)
I could immediately see when I showed your partner around the property how keen he was on the house, and your words of praise are really appreciated. It is very reassuring to hear that your experience with us has been helpful and supportive, and I hope you will enjoy your dream home for years to come.
5/5
View AgentsExcellent service, agent was on time for all appointments, very pleasant and helpful.
The agent that handled my property purchase was helpful, always on time for viewings and knew what he was talking about,. he went into depth about the property and made my purchase enjoyable...well done !!!!!
Thank you Mr Griffin for such a kind review. It is always reassuring to know that we have provided such a good service to customers. If we can be of any help in the future please don't hesitate to come back to us we would be more than happy to help you. Regards Gemma & Matthew
5/5
View AgentsGreat agents, we have been renting through the llangefni office for over two years.
Any issues have been dealt with promptly (the loss of the fence, in a storm) and the staff are friendly and courteous. Greg makes quarterly visits and is always pleasant and approachable. The contractor they use to make repairs, Meredydd, is professional and worked quickly, leaving everything tidy.
5/5
View AgentsVery professional and personable service.
Brilliant!
5/5
View AgentsHelpful friendly staff, great communication
We dealt with this agent as a buyer and had great service from them. As I guess with a lot of house purchases things don't always go smoothly and the team here (particular mention to Vanessa) were really helpful and supportive to resolve outstanding issues and get answers to questions, great communication and always returned phone calls / emails when they said they would.
Chris. I am pleased to see this purchase has now gone through for you, and that we managed to deliver a good service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed and your praise to Vanessa has been passed on.
5/5
View AgentsCustomer Care
Excellent customer service, good communication with the sale of my property, helpful at all times. Providing advice and guidance when needed on various matters. Great new office and new boards which look very professional.
Lindsey, Thank you for going to the trouble of posting a review. The new office has received a lot of positive feedback and the launch of our re-branding and new boards was planned to coincide with our office relocation. The impact has been superb and it is nice to see that customers are noticing it.
5/5
View AgentsTop notch
We have been using this letting agent for around 6 months and have found them to be extremely helpful in both our property search and throughout our tenancy in our chosen property. They have dealt with any problems or queries promptly and have helped a great deal. Two employees in particular stand out, those being Greg and Emily who have always been on hand in a friendly and professional way. I would highly suggest this letting agent again.
5/5
View AgentsLettings Team at Williams and Goodwin-The Property People
Superb service from the start, excellent advertising of the property, thorough vetting of potential Tenants. Kelvin is always willing to contact external Contractors and liase directly with the Tenant-nothing is ever too much trouble. Detailed management reports by Greg. A professional and efficient lettings team at Williams and Goodwin. Overall extremely satisfied.
5/5
View AgentsExcellent very friendly above and beyond!
All the agents in the team in Llangefni were really kind helpful and went out of their way to make our move as smooth as possible. They conversed with both ourselves and my parents (guarantors) in an efficient professional and extremely friendly and helpful manner. They went above and beyond and I cannot thank Gwenno enough! Their welcoming and approachable and friendly manner helped us through the process and made it a lot less stressful. Thank you so much. Keep up the good work! Hannah X
5/5
View AgentsProffessional and efficent service
Can only praise the way the company has dealt with letting my property. Gwenno was my point of contact and kept me well informed of how things were going. Would recommend to any landlords.
4/5
View AgentsLetting management service
Staff from Williams and Goodwin llangefni branch have been polite courteous and helpful during the 5 years of our tenancy so far. Although some staff come and go some have been there since we moved in.
5/5
View AgentsExcellent, friendly, reliable, service as landlords. Communication brilliant.
This will be my sixth year using Williams and Goodwin. I use the fully managed service. Communication is excellent whether, via telephone, e-mail or post and Jemma, my property manager, and the company have always been helpful and sorted out any issues promptly. Management visit reports, done by Greg, are easy to read and understand and carried out regularly. If repairs are noted on the report, with the landlord's/lady's consent, they will send you quotes, and because they use local companies to work for them it saves you looking for workmen for repairs. However, you are not obliged to use them if you do not wish! Organising external contractors for electricity, plumbing and gas, or re-decorating is also no trouble for them, and I have found their tradesmen to be very efficient, cost effective, and are well known in the area as good tradesmen. During the vacant period, they will arrange, with your consent, for the property to be cleaned, and any works needed are always done. When one of my tenants caused damage, which was not just a wear and tear issue, they used the dispute resolution service with the DPS to claim money owing. It was no hassle for them to help resolve the issues. They have also taken money from a deposit, with the tenants agreement for a minor repair. When a tenant leaves, if you want to re-let they always put the property back on the lettings market immediately, to avoid a void period. I am particularly pleased to receive regular updates as to progress when new tenants are vetted- there is never any need for me to go chasing information. Jemma (and the team) in the Llangefni office has been particularly helpful and efficient- thank you! I will certainly be using their services again in the future when I'm looking for another tenant.
4/5
View AgentsGENERALLY A GOOD QUALITY SERVICE
We have been tenants of two properties, for the last nine years under the Williams & Goodwin Agency. Overall they provide a good quality service, which we are happy with. Both Jemma and Greg are very helpful and courteous, especially with regard to getting household fittings repaired due to breakdowns etc. The main quality though is that they listen and give good advice when required. We say Keep up the good work!
5/5
View AgentsExcellent service in finding a tenant
My property became vacant rather unexpectedly and I was looking for a tenant asap. Thankfully the tenants were found quickly and with the minimum of fuss. I was particularly pleased to receive regular updates as to progress - there was never any need for me to go chasing information. Gwenno in the Llangefni office has been particularly helpful and efficient- thank you!. I will certainly be using their services again in the future when I'm looking for another tenant.
5/5
View AgentsExcellent, friendly, reliable service as landlords
I have rented the property for 5 years and Williams and Goodwin have always been helpful and sorted out any issues promptly and efficiently.
5/5
View AgentsVery Helpful with anything needed
Excellent service, anything needed it was of no hassle for them to help resolve the issue. Communication was excellent. very friendly. And Gwenno has been more than fantastic and helped me with any query i had quickly and efficiently.
5/5
View AgentsNew tenants in residence within one week of previous tenant departure
The service by the Llangefni letting office has been excellent. Contacts have been prompt, efficient and courteous.
5/5
View AgentsExcellent Customer Service
I was looking for a flat to rent and found one online and contacted Williams & Goodwin. I was dealt with by Vanessa Laidman-Davies who was excellent. The Service that I received was excellent and I am very happy with my flat.
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
5/5
View AgentsVery hardworking, excellent service
Nothing was too much trouble for Jemma and the team, organising external contractors for electricity, plumbing and gas, as well as finding a lovely tenant for me, and keeping me up to date with all events. Highly recommended!
5/5
View AgentsJust hardworking and excellent
I have over the last 5 years sold 6 very high quality Properties through Williams & Goodwin. I have felt inspired from day one with the Melvyn and the team who have understood our position as to value and they have believed and produced the Sales in line with our expectations and all along the way have kept a dialogue with us as the seller to achieve a mutual goal. Switched on, approachable, and progressive - all aspects rarely seen in an agent today.
Many thanks for taking the time to review our service, and for writing such a positive review. We wish you all the best with your new developments in Manchester and Cheshire. Kind regards from TPP team.
5/5
View Agentsexcellent customer care and service throughout
The process of selling a house can be a very stressful and daunting prospect but the team at Williams and Goodwin were fantastic throughout all of the steps and were always helpful and available. I would recommend their services to others and would use them as an agent again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 329.
The six Williams & Goodwin The Property People Ltd offices, by town:
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Yes. In The Trusted Agent 2026 awards: Williams & Goodwin The Property People Ltd, Anglesey won Trusted Agent; Williams & Goodwin The Property People Ltd, Anglesey won Trusted Agent.
