Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted AgentBangor office Williams and Goodwin
had my property on the market with the Bangor office and would like to praise the staff at the branch who were helpful , attentive and nothing was too much trouble .
They kept me informed with every step of the process and were very informative and knowledgeable and pleasant to deal with .
Nadine and venessa are a huge credit to the company and were so accommodating and professional at all times , Excellent
Paul · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Thanks for the comments Paul, we place a great deal of importance on training our staff so delighted to see that results are being shown with the knowledge that Vanessa & Nadine are seen be customers as assets
★★★★★ 5/5
The Trusted AgentTailored approach and thoughful
Helpful and communicative. Tailored approach saves a lot of time.
Robert · 27 September 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 17 November 2016
Thank you for taking the time to provide us with feedback., Williams & Goodwin strive to provide excellent customer service to all clients and customers, whether it is helping you to buy, sell or let. If you need to discuss the marketing of your property in the future or if you need some information, feel free to contact our friendly staff again.
★★★★★ 5/5
The Trusted Agenthassle-free, excellent
I've been dealing with 'vanessa davies' whilst looking for a house, and she has been an absolute star! I feel so comfortable with her.. Like nothing is trouble for her and she's even stayed in work late one night for me whilst we were going through my house prefrences.
She keeps me updated with my prefrences all the time through email which is brilliant.
She really does go the extra mile for people!
Very professional, friendly and an excellent staff member, I would recommend W&G to anyone looking for a home.
Thanks guys
Emma · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Some great praise for Vanessa which I have passed onto her. She takes a great deal of pride in her job in trying to find people a home to suit their needs, and I am delighted that you felt the service received seemed effortless.
Regards Tim
★★★★★ 5/5
The Trusted AgentFlat rental
Thanks to Nadine and Vanessa for getting a tenant for my flat , excellent tenant found , quick and efficient service.
All staff very helpful and knowledgeable .
Thank you
Andy · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Really pleased that we managed to get you a suitable tenant so quickly Andy, and good to see the appreciation that the training we place so much importance on, has been shown through the knowledge of everyone you have dealt with.
★★★★★ 5/5
The Trusted AgentFirst Time Auction Buyer
The whole experience of buying at Auction was made very simple and straightforward by All Wales Auction. All the information was available in advance. They accommodated my request to view the property of interest on the morning of the Auction without any qualms. Great customer service.
Gwenno · 27 September 2016 · All Wales Auction / Williams & Goodwin Auctions
Agent replied · 27 September 2016
Diolch /Thank you for your kind words and for buying through All Wales Auction, we trust we may be of service again in the future.
★★★★★ 5/5
The Trusted AgentSuperb service from Williams and Goodwin in Bangor
When I was looking around for an agent to manage my residential properties, I was lucky enough to come across Williams & Goodwin of Bangor. They took care of everything - achievable rentals, marketing activity, tenant enquiries, and all the viewings.
Tim Goodwin gave me very good, realistic advice on the sort of rental levels we could achieve. The firm was really energetic in ensuring that the market knew what was available and making sure that tenant enquiries and viewings progressed smoothly. In addition to Tim, his colleagues Nadine Parry, Julia Goodwin, Vanessa Laidman Davies, Kelvin Fraser, Bethan Parry, Jonathon Lewis all helped to make sure of this stage.
Excellent follow-up in terms of making sure that references were obtained and that tenancy agreements were properly prepared was provided by Emily Jacobs and Emma Jones.
All in all, I have received a fantastic service from Williams & Goodwin. They are efficient, reliable, conscientious and customer oriented, as well as being good communicators. I would describe their service as 'out of this world'. I would recommend Williams & Goodwin to any residential landlord in the North Wales and Anglesey areas.
M. Shoker, Bangor.
Mani · 25 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 27 September 2016
Mani thank you for such praise, and recognition for all involved in the successful and quick lettings we managed to achieve on all 8 of the units we offered on this development. The standard of finish you provided in these city center apartments helped stimulate a great deal of urgency for the applicants we were able to introduce and it is kind of you to not only go to the trouble to provide such a glowing review but to also provide us with further opportunites to act on your behalf on two other developments in the area. We look forward to continuing a long standing relationship.
Regards
Tim
★★★★★ 5/5
The Trusted AgentMatthew Griffin Review
We were viewing properties to buy through Williams and Goodwin. Matthew showed us three properties in varying stages of presentation and efficiently highlighted the good points and features of them all. He was curtious, polite and respectful to my wife and I at all times. Viewing properties can be quite trying at times but Mathew help us in this in a professional manner. Well done.
Jonathan · 8 September 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 10 September 2016
Good morning Mr Rushton,
It was lovely to meet you both and I thank you very much for your kind feedback.
I wish you all the best with your property search and if I can be of any further assistance to you in the future, please do not hesitate to contact me.
Thank you
Matthew
★★★★★ 1/5
The Trusted AgentPoor service and poor customer relations
When I first used Wms & Goodwin 2 years ago for my first and only role as a landlord, I was very happy with all aspects of the service so I naturally returned to your company when my tenants left after 2 years. I called at the Caernarfon office to instruct your company to advertise for me.. I filled in the Agency Agreement, When asked if I wanted the Managed service or the Find Tenant Only I said I wanted the latter as previously as we live nearby the property.There was no conversation about section 2 within that agreement (Phil at Caernarfon had filled in the original form for me) and I confess I did not refer to that form, I just wanted the same service as before, asked for the company to arrange for a chimney sweep and an electrician so I could obtain the appropriate certificates, told them that the house would be ready for viewing by 12.8.16 and that the original photos taken by Phil 2 years ago could be used again as the house was immaculate and looked the same. Within days of availability we had two viewings, one of which became the current tenant. from 17.8.16. Since then I have contacted both your Caernarfon office and your Lettings office to request the certificates, always being told they would be "chased up".
Last Friday I phoned Kelly yet again and mentioned that I had not received the Contract either. She told me I had not requested one and I would have to pay ( I think she said £120 ) for one.
I was taken aback by this and a short while after I phoned back to explain I hadn't realised that I hadn't filled in the form correctly. I then suggested that, as I'd repeatedly had to ask for the certificates and that Wms & Goodwin had had very little work to do on my behalf (ie there was no need for photos ) that it might be a nice gesture if the Company provided me with the Agreement Form at a favourable rate. Kelly said she would speak to her manager and phone me back. ( she didn't).
In the evening I received an e mail from her saying the manager had been unavailable and she would phone me on Monday.
I heard nothing and on Tuesday I phoned again. It seems the manager would not entertain my suggestion and Kelly repeated that I could obtain a similar form from the internet. The missing certificates still had not materialised and she would carry on chasing them. I told her I was not happy with the service I'd received from the Company. I am particularly disappointed with the manager's attitude as I do not consider it to be good customer relations and I am left with no reason to ever use the Company again.
The certificates still have not arrived.
Brenda Patterson.
Brenda · 7 September 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentRenting a house through Williams and Goodwiin
Throughout the transaction everyone was very helpful and we reached a great conclusion with Williams and Goodwin finding us lovely tenants.
Susan · 5 September 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentGood
She was very accommodating and reponsive.
Hyungwoo · 2 September 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentWhat amazing efficient, friendly and helpful staff
Myself and my partner have sold a property and we where looking at the prospect of being homeless with 2 dogs with a week to go until completion, I contacted Kelly and told her our story, she was amazing, found us a lovely property immediately, nothing has been too much trouble for her and she has been extremely efficient in dealing with all the red tape. Her colleague Gwenno viewed the property with us outside her normal working hours and again was extremely friendly and helpful, I would strongly recommend any one looking at renting to contact these girls, what an amazing service, can't praise them enough
Della · 18 August 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentFriendly and very helpful
On most occasions, I spoke with Leslie on the phone. She was helpful and most importantly, communicative. She offered assistance if we needed it, at every stage and made our purchase of Siop Farm, Four Mile Bridge, go swiftly and smoothly.
As first time buyers, we had been led to believe by others that buying a house was a huge, up hill struggle but in fact we found the exact opposite.
Hopefully my husband and I will never have to buy another house in our life time but if we did, then we would choose to Williams and Goodwin to help us do it.
Susan · 15 August 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 27 January 2017
Good morning,
Lesley and the Holyhead team would like to thank you for taking your time to provide us with a review. We do our very best to make sure our buyers and sellers receive a 5 Star service from start to finish. Buying your first property can be a stressful process however we are delighted that everything went through as smooth as possible.
Kind regards
Matthew and the Holyhead team.
★★★★★ 5/5
The Trusted Agentexcellent in every way
Rating only, no written review.
Jean · 15 August 2016 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd
★★★★★ 5/5
The Trusted Agentgreat, no probs, good communication.
Rating only, no written review.
Anonymous · 12 August 2016 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd
★★★★★ 5/5
The Trusted AgentHouse rental
Service from Williams and Good when letting a property has always been very good from start to finish of letting. Diolch am wasanaeth gwych.!
Anonymous · 11 August 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentWe had loads of help finding a property to rent, especially Gwenno Griffith, and on removing date the agent who talked us through the paperwork. I cant thank them enough and will have no hesitation in recommending Williams & Goodwin.
Alice · 11 August 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentPrynu tÅ·
Hapus iawn gyda'r gwasanaeth cyfeillgar a dderbyniwyd.
Dwynwen · 10 August 2016 · Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd
★★★★★ 5/5
The Trusted AgentGood communication at all stages of the sale
Would like to say a special thank you to Gemma at the Holyhead office for her excellent communication through all stages of the selling process, particularly the latter stages where things could very easily have fallen through.
Julian · 1 August 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 19 January 2017
Hello Julian,
Thank you for taking your time to provide us with the positive feedback. We would like to thank you for providing us with the opportunity to work with with you and are delighted that we were able to help you reach your goal. We trust that you will recommend us to friends, family and colleges.
Once again thank you very much and we wish you all the best with the future.
★★★★★ 5/5
The Trusted AgentBuy to Let Purchase
Great Agent to deal with, quick replies on any points raised.
would use again for a purchase or sale.
Adrian · 27 July 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
The Trusted AgentFriendly personal service
I have known Tim for many years and have used his services many times both selling and buying including at auction.. I value his judgement for the valuation and appreciate the friendly personal approach. He sold my properties quickly and efficiently keeping me informed at all times. I wouldn't go anywhere else.
Martin · 26 July 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 3 August 2016
Thank you Martin for your kind words, it is nice to see that we are still able to offer the level of service and personal attention that was given all those years ago when you started purchasing investment properties, I whilst experience is obviously critical in being able to give professional advice, as you say when conveyed in a friendly manner it can be so much more effective.
I hope you enjoy your summer traveling in the camper van
Tim
★★★★★ 5/5
The Trusted AgentExcellent customer service.
Very helpful friendly staff
Sue · 26 July 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted Agentcouldn't get a better team
The team have been fabulous in the last 2 years of dealing with them from finding the property to the last inspection.
We have dealt with Kelvin & Greg predominantly, they have both been very courteous, polite & efficient. Greg has been our face to face contact and is a credit to the organisation, his people & communication skills could not be bettered.
Thank you for looking after us so well.
Anna · 23 July 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentWe chose Williams & Goodwin to sell our property due to their efficiency & proffesionalism.
Throughout the process of selling our home, Williams&Goodwin have been friendly yet professional as a team, offering advice and support. We would especially like to thank Nadine Calvaley whom has been excellent in keeping us updated with any developments with the sale and providing advice and support throughout.
Bethan · 22 July 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
The Trusted AgentGreat, friendly letting agent with a personal touch.
Gwenno and the other staff at Williams & Goodwin have been very helpful from the outset of our property search. Unfortunately we kept missing out on the properties we were interested in but Gwenno would regularly update me with potential new houses fresh on the market. The personal service was great and truly appreciated, especially as the search was honed in to our particular requirements (having a pet a tow for example!). Many Thanks, I look forward to using you for my future property needs.
Ben · 22 July 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
