Williams and Donovan reviews in Benfleet and Hockley

★★★★★ 5/5

Google

My partner and I have recently purchased our first house through Williams and Donovan’s Benfleet. We can’t thank everyone at Williams and Donovan’s Benfleet enough, inparticular Jo Jones as she provided guidance and regularly kept us updated throughout the process. I’d also like to thank Dean Neagen for his advice when completing our mortgage application, providing sound advice throughout. I wouldn’t hesitate to recommend Williams and Donovan’s, and if you decide to visit make sure you speak to Jo Jones and Dean Neagen 🙂

Michael · 19 November 2018 · Williams and Donovan Benfleet

★★★★★ 5/5

Google

I had dealings with this estate agent when buying a property these were the sellers agent. I found them easy to speak to and they clearly work extremely hard for their money; I would definitely use them if I were in a position to sell again and would happily recommend them to my family and friends.

Lynn · 19 November 2018 · Williams and Donovan Benfleet

★★★★★ 4/5

Google

I think they handled the sale of my Bungalow very well, always kept me up to date with the progress, I would recommend them.

Kevin · 19 November 2018 · Williams and Donovan Benfleet

★★★★★ 5/5

Google

Had a really easy experience buying my first home. Kept us updated every step of the way, really friendly and personable staff.

Beccy · 19 November 2018 · Williams and Donovan Hockley (1 Woodlands Parade)

★★★★★ 5/5

Facebook

Was renting a property for a year with Williams and Donovan. Very helpful and lovely team who were always happy to help. I started at 18 where as a lot of places wouldn't consider me they gave me extra help. Some one came to view the flat every 3 months and always asked if Everything was running right and if I was happy there. Couldn't say thank you enough, would 100% recommend and use again in future.

Tamsyn · 2 November 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

I bought a property managed by William’s & Donovan and they were really great.I got regular updates from them, and I went to view the property quite a few times - they were always happy to come down and let me in and answer my questions.After a week or so of settling in to my new property I’ve just received a card and bunch of flowers from them to wish me luck on my new home! So kind, thank you team x

JoJo · 24 October 2018 · Williams and Donovan Hockley (1 Woodlands Parade)

★★★★★ 5/5

Facebook

I bought a property managed by William’s & Donovan and they were really great. I got regular updates from them, and I went to view the property quite a few times - they were always happy to come down and let me in and answer my questions. After a week or so of settling in to my new property I’ve just received a card and bunch of flowers from them to wish me luck on my new home! So kind, thank you team x

JoJo · 24 October 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Williams and Donovan have been fantastic in dealing with the sale of our property. They were professional from the outset and exceptionally thorough with their buyer checks. We received immediate confirmation of any planned viewings and these were completed in a timely manner. We felt very confident that despite not living local the agent was competent in all aspects from securing a buyer through to ensuring finance approval. All staff were very pleasant and accomodating and nothing was ever too much trouble. We're very happy with the service Williams and Donovan have provided and wouldn't hesitate to recommend them. Thank you!

Lianne · 25 September 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Williams and Donovan have been fantastic in dealing with the sale of our property. They were professional from the outset and exceptionally thorough with their buyer checks. We received immediate confirmation of any planned viewings and these were completed in a timely manner. We felt very confident that despite not living local the agent was competent in all aspects from securing a buyer through to ensuring finance approval. All staff were very pleasant and accomodating and nothing was ever too much trouble. We're very happy with the service Williams and Donovan have provided and wouldn't hesitate to recommend them. Thank you!

Lianne · 25 September 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Williams and Donovan provided us with an exceptional service with our home move. They ensured that this was as seamless as possible and we would thoroughly recommend them. We will certainly be turning to them in the future. They even sent us a lovely card and flowers from the team. The whole team in Hockley were friendly and helpful. Paul Dunne was in contact with us almost on a daily basis and was contacting our solicitor and others within the chain to ensure the process moved along at a decent pace. I would recommend Williams and Donovan without hesitation.

James · 12 September 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Big thank you to Paul and all the team. Made one of life’s stressful events that little bit easier, by chasing solicitors and others involved, and ensuring everything went as smooth as possible.

Steve · 3 September 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Amazing company with extremely knowledge and friendly staff

Chris · 3 September 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Great communication when purchasing our new home through this branch. Lovely surprise to receive flowers and a card once we’d moved in too! Thank you Paul, Denise and Chloe!

Laura · 2 September 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Excellent service received at the Benfleet branch.The team are very helpful and accommodating. Always at the end of the phone. Great service thank you

Carlie · 31 August 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Excellent service received at the Benfleet branch. The team are very helpful and accommodating. Always at the end of the phone. Great service thank you

Carlie · 31 August 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Google

Rating only, no written review.

Davey · 28 August 2018 · Williams and Donovan Hockley (1 Woodlands Parade)

★★★★★ 5/5

Facebook

We recently bought our first property with Williams & Donovan Hockley and can’t thank them enough for all their help and support. Receiving flowers and a new home card were also a lovely touch! Would highly recommend and will definitely use in the future.

Emma · 18 August 2018 · Williams and Donovan Hockley (1 Woodlands Parade)

★★★★★ 5/5

Facebook

I have recently sold my house through Williams and can not recommend their service enough - using a local agent puts you in touch with buyers much sooner, and with the right people in comparison to the internet company's - my house sold with a week of going on the market! First Class team!

Jo · 18 August 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

We recently bought our first property with Williams & Donovan Hockley and can’t thank them enough for all their help and support. Receiving flowers and a new home card were also a lovely touch! Would highly recommend and will definitely use in the future.

Emma · 18 August 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

Recently sold property with this estate agents, first class service all the way. Highly professional staff and would recommend to anyone thinking of selling to use this very friendly local estate agents. Thank you all very much for the excellent service and making the stressful process so much easier.

Sharon · 13 August 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Facebook

We would like to say a massive Thank You to Paul Dunn at W&D ( Hockley branch.)Having sold (through another agent) and experienced problems with our sale Paul at W&D stepped in and liased with all parties in the chain from our buyer to solicitors of all parties and keeping everyone up to speed on a weekly basis.Paul was the first call we got when we exchanged and right up completion Paul was always at the end of the phone advising.Yesturday we completed and after 5 months Paul turned up with the keys to our new home.My kids say he's a Legend!..... he sure is!Thank you again Paul xx

Helen · 4 August 2018 · Williams and Donovan Hockley (1 Woodlands Parade)

★★★★★ 5/5

Facebook

We would like to say a massive Thank You to Paul Dunn at W&D ( Hockley branch.) Having sold (through another agent) and experienced problems with our sale Paul at W&D stepped in and liased with all parties in the chain from our buyer to solicitors of all parties and keeping everyone up to speed on a weekly basis. Paul was the first call we got when we exchanged and right up completion Paul was always at the end of the phone advising. Yesturday we completed and after 5 months Paul turned up with the keys to our new home. My kids say he's a Legend!..... he sure is! Thank you again Paul xx

Helen · 4 August 2018 · Williams and Donovan Hockley (69 Southend Road)

★★★★★ 5/5

Google

Superb, professional service from the beginning to the end of the process. A usually stressful time made easier by a calm, friendly and efficient team. We had no problems at all which I am sure is due to the team at Williams & Donovan keeping on track of every stage. Thank you. I would definitely recommend your company.

Alison · 31 July 2018 · Williams and Donovan Benfleet

★★★★★ 5/5

Google

Where do I start? I truly could write the longest post ever here such was the relationship I ended up building with Williams & Donovan. I first engaged them in January 2014. Although they were the new agent in my town (Benfleet), I was very confident in using them given the excellent reputation their office in Hockley had built over the years. I wasn't particularly impressed with my conversations with both a National Agent in my town, nor another Independent Agent, so I made Williams and Donavan my choice. Ian Williams came to my house in the first instance to discuss valuations. He was clearly very proud of his Company, showing independent statistics demonstrating their success; this gave me greater confidence in my choice. Ian and I agreed on an initial sale price - this was a mutually agreed figure indicative of the current market and in conjunction with my ideas and desires too. Within hours of Ian’s visit, my property was marketed with exceptional attention to detail in both description and photography too, both in paper format and via the internet. I found all of the staff in the Benfleet office tremendously helpful. We would speak at least a couple of times a week or I would pop into their office when passing to discuss any progress. Viewings were arranged and in each and every case, the clients were genuine both in their desire to purchase but also their circumstances in which to physically do so too. Within a relatively short space of time, I was able to accept an offer which I was more than satisfied with. Again, the key aspect to this was not only a matter of finances, but that the clients were in a position to proceed within the time-scales which suited me, in essence, they were genuine clients whose motivation was identical to mine. Unfortunately, after quite some weeks within the sale process and on days away from exchanging contracts, pure fate and bad luck put paid to the sale. The year’s summer months brought storms and heavy rainfall, and on one such Sunday, my buyers were terribly affected when flooded. It rendered them unable to sell their property and unfortunately they had no choice but to withdraw. With all of this said however, yet again, the Williams and Donovan team maintained regular dialogue with all parties in an attempt to salvage the sale, but, unfortunately, this simply wasn't practicable or possible. A revaluation of both the market and my then motivation, was considered and we agreed to make a small change in asking price, albeit almost identical to the offer price which I had accepted. Once again, the team at Williams and Donovan pressed ahead with the marketing, my property was featured on the internet, marketed in paper material to prospective clients together with exposure in the local media (Yellow Advisor and Standard Recorder). My motivation had dwindled somewhat given the loss of sale through pure bad luck, so the team conducted all the next batch of viewings. Having had a very open and honest conversation with Lloyd where I explained my personal circumstances in greater detail, he was completely receptive to my position, yet entirely frank about the market and where he was absolutely confident we would achieve a sale. Under his guidance and understanding of what I needed, we dropped the price again, but into a bracket which allowed a wider audience (on a Thursday evening in fact), and by 10am on the following Sunday (just three days later), I shook hands with prospective buyers on the new asking price. Thankfully, this sale proceeded without any misfortune and due to my past experience I was called regularly with updates and progress. I have now moved into my new home and truly feel that without the hard work, good advice and excellent service provided by all the team I really wouldn't have been able to do so, when I needed to. Thank you to all the team, well done.

Nigel · 31 July 2018 · Williams and Donovan Benfleet