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Williams and Donovan reviews in Benfleet and Hockley

4.9

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

879 reviews across 3 offices and 2 platforms

www.williamsanddonovan.com

Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.7 / 5

474

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

405

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Williams and Donovan's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Williams and Donovan office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

Lloyd at Williams and Donovan (Benfleet) was supportive and informative from the moment he came to value our property. Photographs were taken immediately, house particulars were drawn up within a day or 2, energy reports were arranged and a buyer was found within days of putting our house on the market. From then on most of my dealings were with Lynn at the Benfleet office, and this lady certainly knows what she is doing. She knew our 'chain' thoroughly, and did not hesitate to chase people up left right and centre to keep things on track and moving along swiftly. Her professionalism kept me sane and I simply can not thank her enough. I have already recommended Williams and Donovan to a colleague, and I would not hesitate to recommend them in the future too.

Debbie ยท 15 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Debbie, thank you very much for your lovely comments, we're delighted we were able to help you with your house sale, and will make sure Lloyd and Lynn, in particular, are aware of the praise you have given to them in your recommendation.

5/5

Facebook

Big thank you to All The Team on helping us with our recent sale and purchase, much appreciated. We are loving our new home, thank you.

Denise ยท 14 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

5/5

Facebook

I can't begin to thank W&D, but Denise in particular, for the outstanding service we received in selling our house. From the start, the team were nothing but friendly and polite, gave realistic advice and were incredibly helpful. When our sale became more complicated due to a death in the family, it was so reassuring to receive such a personal and supportive service which made such a difficult phase in life just that little easier. Under the circumstances we sold very quickly and that was in large part to the advice from the team and their quick response. At every step of the way we were always well informed and their responsiveness and attention to detail is second to none. A huge thank you for such great customer service, we really appreciate it!

Sarah ยท 13 January 2019 ยท Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Hi Sarah, thank you for such a lovely review, wishing you and your family a better 2019.

5/5

Facebook

Huge thanks to Paul, James Denise and all the team! on help selling our house and on the purchase of our new home! Amazing service we felt supported throughout the whole process. Great communication with us and all in our chain. We really could rely on your knowledge and experience. Ensuring a smooth as possible transition through all the sell and buy steps. Thanks we are now very happy in our new home

Emma ยท 13 January 2019 ยท Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Phil Milton

5/5

Facebook

Huge thanks to Paul, James Denise and all the team! on help selling our house and on the purchase of our new home! Amazing service ๐Ÿ‘๐Ÿป we felt supported throughout the whole process. Great communication with us and all in our chain. We really could rely on your knowledge and experience. Ensuring a smooth as possible transition through all the sell and buy steps. Thanks we are now very happy in our new home ๐Ÿ 

Emma ยท 13 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Phil Milton

5/5

Facebook

I can't begin to thank W&D, but Denise in particular, for the outstanding service we received in selling our house. From the start, the team were nothing but friendly and polite, gave realistic advice and were incredibly helpful. When our sale became more complicated due to a death in the family, it was so reassuring to receive such a personal and supportive service which made such a difficult phase in life just that little easier. Under the circumstances we sold very quickly and that was in large part to the advice from the team and their quick response. At every step of the way we were always well informed and their responsiveness and attention to detail is second to none. A huge thank you for such great customer service, we really appreciate it!

Sarah ยท 13 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Sarah, thank you for such a lovely review, wishing you and your family a better 2019.

5/5

Facebook

Many thanks to the Benfleet office who helped us to sell our house last year with great professionalism. Kept us up-to-date throughout and minimised what is normally a stressful process.

Dominique ยท 3 January 2019 ยท Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Thanks for taking the time to leave us a review Dominique, we hope you're all settled in your new home now - best wishes to the whole family

5/5

Facebook

We would highly recommend Williams & Donovan. All of the staff were friendly and helpful, and they kept us regularly updated and provided a prompt response to any of our queries. We were also given flowers on completion, which was a nice touch.

Charlotte ยท 3 January 2019 ยท Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Hi Charlotte, thank you for your kind comments, we hope you're both very happy in the new house! Best wishes for 2019.

5/5

Facebook

We agreed our sale back in June to a chain of four. Unfortunately for us, the agent at the bottom was an internet agent who clearly did not understand what they should have been doing. It transpired 3 months in that they hadn't even seen proof of funding and it was only due to the diligence and persistence of Lloyd and Lynn at Williams & Donovan, that we got any answers. Even on the day of completion, the woman at the bottom had not transferred her funds, and the completion went through at 8 minutes to 5. If ever there was an advertisement as to why you should choose a traditional agent over an online one, this was it. Can't thank the team at Williams & Donovan enough and would have no hesitation in recommending them.

Kevin ยท 3 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Kevin, wow, what a journey your sale was! We got there in the end though and look forward to helping you with your purchase when you're ready. Thank you for your comments, and best wishes for the New Year.

5/5

Facebook

Many thanks to the Benfleet office who helped us to sell our house last year with great professionalism. Kept us up-to-date throughout and minimised what is normally a stressful process.

Dominique ยท 3 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Thanks for taking the time to leave us a review Dominique, we hope you're all settled in your new home now - best wishes to the whole family

5/5

Facebook

Fantastic company after being with another company and not much happening selling or buying, as soon as we switched to Williams and Donavan in Benfleet. We had the right people looking at our property and had sold in a matter of a few weeks. They also found us the perfect property to buy. Everyone there was so helpful in their own way but special thanks to Darren and Lloyd for all the extra leg work you put in, we really appreciated it. I would highly recommend this company.

Suzanne ยท 3 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Ah Suzanne, thank you very much for speaking so highly of our team! We were only too happy to help you secure the property you wanted and find a suitable buyer for your own. Best of luck to you all in your new family home.

5/5

Facebook

We would highly recommend Williams & Donovan. All of the staff were friendly and helpful, and they kept us regularly updated and provided a prompt response to any of our queries. We were also given flowers on completion, which was a nice touch.

Charlotte ยท 3 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Charlotte, thank you for your kind comments, we hope you're both very happy in the new house! Best wishes for 2019.

5/5

Facebook

Fantastic company!! Everything we hoped for. Nothing was too much trouble and after bad experience from another agent we were so grateful for what Williams & Donovan done for us

Will ยท 2 January 2019 ยท Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Hi Will, thank you for your comments, we were delighted to be able to help you out with the sale of your property after you were let down by another agent! Best wishes for the New Year from all the team at Benfleet.

5/5

Facebook

Bought our first home recently and williams and Donovan were really good. Very honest upfront and any issues or questions we had were dealt with and in good time. I would really recommend Williams and Donavan.

Luke ยท 2 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Luke, many thanks for your kind words, we were delighted to be able to be of assistance and wish you every happiness in your new home!

5/5

Facebook

Fantastic company!! Everything we hoped for. Nothing was too much trouble and after bad experience from another agent we were so grateful for what Williams & Donovan done for us

Will ยท 2 January 2019 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Will, thank you for your comments, we were delighted to be able to help you out with the sale of your property after you were let down by another agent! Best wishes for the New Year from all the team at Benfleet.

5/5

Facebook

We have just purchased our first home and couldnโ€™t thank Williams and Donavon more! We needed to be in before Xmas... only 8 weeks between agreeing the sale and completing! One Happy Family for Christmas. Great work Paul Dunn and team! Merry Christmas to you all! ๐ŸŽ„๐Ÿก

Carolyn ยท 22 December 2018 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Have a Happy Christmas and enjoy your new home Carolyn, thank you for your lovely words!

5/5

Facebook

Sold my parents and my house with this great team, loads of drama with both chains but they handled it all in their stride and are a credit to the Hockley area!Sorry for my constant chasing but got to know you all very well, special thanks to Denise and Paul for keeping me sane through two house sales! 10/10

Michel ยท 12 December 2018 ยท Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Thanks mike, lovely words. Best of luck to you both in your new adventure!

5/5

Facebook

Sold my parents and my house with this great team, loads of drama with both chains but they handled it all in their stride and are a credit to the Hockley area! Sorry for my constant chasing but got to know you all very well, special thanks to Denise and Paul for keeping me sane through two house sales! 10/10

Michel ยท 12 December 2018 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Thanks mike, lovely words. Best of luck to you both in your new adventure!

5/5

Facebook

Fantastic team who helped us through a difficult sale, which was no fault of them or our buyers but lower down the chain! Gave realistic valuation and sold our house in less than a week! All the team went above and beyond of what was asked of them.

Hayley ยท 12 December 2018 ยท Williams and Donovan Hockley (69 Southend Road)

Agent replied

Thank you Hayley, it was a pleasure working with you. Good luck to you both in your new adventure!

5/5

Google

Simply the best estate agent without any doubt, quite superb in every way

MANNY ยท 19 November 2018 ยท Williams and Donovan Benfleet

5/5

Google

We found Williams and Donovan to be professional and courteous at all times. Would have absolutely no hesitation in recommending them to anyone. What they promised they delivered. Ron and Helen S

Ron ยท 19 November 2018 ยท Williams and Donovan Benfleet

5/5

Google

Nothing is too much trouble for the staff. Excellent service, efficient and good value for money

Wendy ยท 19 November 2018 ยท Williams and Donovan Benfleet

5/5

Google

All the staff were very professional, friendly, and helpful from start to finish. They kept us updated with progress at all times which helped to make selling the house a lot less stressful. We would highly recommend them.

Liz ยท 19 November 2018 ยท Williams and Donovan Benfleet

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Williams and Donovan

How many reviews does Williams and Donovan have?

Williams and Donovan has 879 reviews across its three offices, rated 4.9 out of 5 overall: 474 on Google, 405 on Facebook. Company-wide Facebook reviews for Williams and Donovan are counted once, not once per office.

Which Williams and Donovan office has the most reviews?

Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.

Where are the Williams and Donovan offices?

The three Williams and Donovan offices, by town:

Has Williams and Donovan won any awards?

Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.

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