Trusted Agent profile · Essex
Verified
★★★★★
879 reviews across 3 offices and 2 platforms
Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.
474
Reviews on Google
All 3 offices
405
Reviews on Facebook
Business-wide
Williams and Donovan's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookFirst class service and such professionalism after being recommended to us Mark , and the team have delivered on every aspect and go above and beyond to make the worry of buying and selling run smoothly so impressed so far thank you William Donovan Benfleet fantastic 🏡
Thank you for your kind words Sally, and for taking the time to leave such a lovely review!
5/5
Facebookcant thank Lynn and all the others that helped with the sale of our house. They made the whole thing simple and kept us well informed.from the moment we exchanged to actuly completing made us feel relaxed.At the time of exchanging i had some terible news privatly but even than made it so so simple. thanks guys from the Sims Family
Hi Dave, thank you for your lovely comments, such a difficult day for you in the end, we hope you and the family will be very happy in your new home.
5/5
FacebookFriendly efficient service
Hi Denise, thank you for your comment - we've been delighted to help you with two house sales and wish you all the best in your new life away from Essex.
5/5
FacebookWe have been dealing with Paul at the Hockley branch and he has been an absolute pleasure to deal with. He kept us updated every single step of the way and nothing was too much trouble. We wouldn't hesitate to recommend Williams & Donovan!
Hi Nikki, so glad that we have got you moving. I know Paul was personally delighted, I will pass on your kind words. Good luck in your new home!
5/5
FacebookPaul (hockley branch) has been beyond helpful every step of the way with the purchase of my first home. Consistently updating on progress ans always at the other end of the phone for any queries, i would 100% reccomend Williams & Donovan to anyone looking to buy or sell!
Hi Jodie, Thank you so much for your love let review. We will pass on your kind words to Paul! Wishing you all the best in your first home!
5/5
FacebookAll the team at Williams and Donovan (Hockley) were extremely helpful throughout the sale of our property. Always happy to answer my calls or chase for information where necessary. Proof that there is still a need for traditional Estate Agents
Thank you Nikki, thank you for choosing us and we wish you all the best in your new home!
5/5
FacebookThank you to everyone at Williams & Donovan, especially Denise and Chloe. Denise worked tirelessly throughout the whole process to keep things moving and keeping us up to date. She went above and beyond. I would definitely recommend them
Thank you Lorraine for the kind review, I’m glad you were happy with the service. I’ll pass your kind words on to Chloe and Denise.
5/5
FacebookThank you to everyone at Williams & Donovan, especially Denise and Chloe. Denise worked tirelessly throughout the whole process to keep things moving and keeping us up to date. She went above and beyond. I would definitely recommend them
Thank you Lorraine for the kind review, I’m glad you were happy with the service. I’ll pass your kind words on to Chloe and Denise.
5/5
GoogleVery professional with both letting and selling. Great helpful service!
5/5
GooglePaul is very knowledgeable and is always available to answer any questions on sales and lettings.
5/5
FacebookWe were really pleased with the help and support we received from the staff at W & D during the sale of our house. We cannot however praise Paul enough, as he worked tirelessly throughout the whole process to keep everybody and everything moving and ensuring that all parties were kept informed and up to date on all matters. would definitely recommend.
Thank you Karen. It wasn’t an easy transaction but we are delighted we got you moving in the end!
5/5
FacebookWe were really pleased with the help and support we received from the staff at W & D during the sale of our house. We cannot however praise Paul enough, as he worked tirelessly throughout the whole process to keep everybody and everything moving and ensuring that all parties were kept informed and up to date on all matters. would definitely recommend.
Thank you Karen. It wasn’t an easy transaction but we are delighted we got you moving in the end!
5/5
FacebookWe both sold & bought with Williams and Donovan. Lloyd & team were incredibly helpful, especially when our chain fell through - nothing was too much trouble. Would highly recommend.
Hi Brandi, thank you for taking the time to leave a review. We were delighted to have been able to help you, especially when things got tricky!
5/5
FacebookWe both sold & bought with Williams and Donovan. Lloyd & team were incredibly helpful, especially when our chain fell through - nothing was too much trouble. Would highly recommend.
Hi Brandi, thank you for taking the time to leave a review. We were delighted to have been able to help you, especially when things got tricky!
5/5
FacebookLloyd was totally professional. He walked us through every step of the way.
Thank you for your review Mark, we were delighted to be able to help your parents with the sale of their property, and hope they are settled in their new home.
5/5
FacebookI have been dealing with Paul for a purchase through W&D and he has been an absolute pleasure to deal with, keeping me informed along every step of the way and working tirelessly - chasing the chain/solicitors in both directions!. Absolute professionalism from start to finish. Will not hesitate to recommend and will certainly be using them to sell my property (when the time comes!)
Great to hear that Paul Dunne has done such a good job for you on your recent purchase! We look forward to being of assistance in the future and thank you for leaving your review.
5/5
FacebookLloyd was totally professional. He walked us through every step of the way.
Thank you for your review Mark, we were delighted to be able to help your parents with the sale of their property, and hope they are settled in their new home.
5/5
FacebookI have been dealing with Paul for a purchase through W&D and he has been an absolute pleasure to deal with, keeping me informed along every step of the way and working tirelessly - chasing the chain/solicitors in both directions!. Absolute professionalism from start to finish. Will not hesitate to recommend and will certainly be using them to sell my property (when the time comes!)
Great to hear that Paul Dunne has done such a good job for you on your recent purchase! We look forward to being of assistance in the future and thank you for leaving your review.
5/5
FacebookOnly excellent things to say about this estate agent. Lloyd handled the viewings, found a buyer, and completed the sale for us with no fuss or problems. I would definitely recommend this agent.
Thank you very much for leaving this review for us, we were pleased to be able to help you with the sale of the bungalow and to find such lovely new owners for you.
5/5
FacebookFantastic company. Went above and beyond to help make our selling/moving process as smooth and quick as possible. We felt well looked after and had a great relationship with them. Would recommend
Thank you so much for your comments Courtney, we were delighted to be able to help you both sell and buy on.
5/5
FacebookSuperb experience buying our new home through Williams & Donovan, from the moment we first viewed the house right through to completion the guidance and advice given made the whole process as stress free as possible. They went above and beyond for us on many occasion and we will be eternally grateful.
We were delighted to help you to secure your new home and thank you for taking the time to leave such kind words - looking forward to completion and handing over your keys from the Benfleet office!
5/5
FacebookSuperb experience buying our new home through Williams & Donovan, from the moment we first viewed the house right through to completion the guidance and advice given made the whole process as stress free as possible. They went above and beyond for us on many occasion and we will be eternally grateful.
We were delighted to help you to secure your new home and thank you for taking the time to leave such kind words - looking forward to completion and handing over your keys from the Benfleet office!
5/5
FacebookA great big thanks to the whole team at Williams and Donovan Hockley for their help and ongoing support throughout our purchase process. We cannot commend enough the great customer service and attention to detail. We would like to give a special mention to Denise who went above and beyond in keeping us informed of developments throughout
Thank you Colin. I will pass this on to Denise and we wish you all the best in your new home.
5/5
FacebookA great big thanks to the whole team at Williams and Donovan Hockley for their help and ongoing support throughout our purchase process. We cannot commend enough the great customer service and attention to detail. We would like to give a special mention to Denise who went above and beyond in keeping us informed of developments throughout
Thank you Colin. I will pass this on to Denise and we wish you all the best in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.
The three Williams and Donovan offices, by town:
Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.
