Trusted Agent profile · Essex

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Williams and Donovan reviews in Benfleet and Hockley

4.9

★★★★★ Excellent

879 reviews across 3 offices and 2 platforms

www.williamsanddonovan.com

Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.7 / 5

474

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

405

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Williams and Donovan's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Williams and Donovan office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

We would highly recommend the team at William & Donovan Hockley. They have been more than amazing with the purchase of the house. Always happy to help, answer any questions we had and went above and beyond. We worked closely with Denise who knows her stuff, was efficient and always very friendly. She made everything as easy as it could have been and we can't thank her enough for all the work she put in for us. Chloe was always very polite, professional and was a pleasure to talk to. Paul was also friendly and always happy to help. All in all cannot fault this team of wonderful people who made a huge dent in the stress of moving. Thankyou

Waren · 13 August 2019 · Williams and Donovan Benfleet

5/5

Google

Would have given 6 stars if we could have due to all staff being extremely professional, helpful & very obliging which made our lives a lot simpler when it came to selling our family home. We couldn't be more happier :-) Thank you once again to everyone at Williams & Donovan

Paula · 31 July 2019 · Williams and Donovan Benfleet

5/5

Google

We would highly recommend Williams & Donovan. All of the staff were friendly and helpful, and they kept us regularly updated and provided a prompt response to any of our queries. We were also given flowers on completion, which was a nice touch.

Charlotte · 31 July 2019 · Williams and Donovan Benfleet

5/5

Google

Superb experience buying our new home through Williams & Donovan, from the moment we first viewed the house right through to completion the guidance and advice given made the whole process as stress free as possible. They went above and beyond for us on many occasion and we will be eternally grateful.

Craig · 31 July 2019 · Williams and Donovan Benfleet

5/5

Google

I have been dealing with Paul for a purchase through W&D and he has been an absolute pleasure to deal with, keeping me informed along every step of the way and working tirelessly - chasing the chain/solicitors in both directions!. Absolute professionalism from start to finish. Will not hesitate to recommend and will certainly be using them to sell my property (when the time comes!)

Steve · 31 July 2019 · Williams and Donovan Benfleet

5/5

Google

First Class Service. Williams & Donovan's provided us with an excellent friendly service from start to the final process of selling our property. Kept us updated throughout the varies stages of the sale ensuring things ran smoothly as possible in what can sometimes be a fraught experience. Efficient and professional team. Would highly recommend for anyone wishing to sell their property .

Georgina · 31 July 2019 · Williams and Donovan Benfleet

5/5

Google

Williams & Donovan Benfleet were fantastic from marketing through to sale. Upon making an initial enquiry I had Darren around the house, we agreed to market and it was published within 24hrs. They were able to get us many appointments & we had a sale within 2 weeks. Cannot fault anything. The team there are fantastic and come thoroughly recommended if you're looking to buy/sell a home in the Benfleet area.

Craig · 31 July 2019 · Williams and Donovan Benfleet

5/5

Google

We were very happy with the overall service we received from Darren & Lloyd at Williams and Donovan Benfleet. Selling our house was very stressful due to other parties, but both Darren and Lloyd did their utmost best to alleviate this. We got there in the end and are now very happy in our new home. We would highly recommend their services.

Shelley · 31 July 2019 · Williams and Donovan Benfleet

5/5

Facebook

Very professional and helpful. Kept me up to date with our move. Denise was superb.

Michelle · 25 July 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Thank you for your comments Michelle, we're very lucky with our staff!

5/5

Facebook

Very professional and helpful. Kept me up to date with our move. Denise was superb.

Michelle · 24 July 2019 · Williams and Donovan Hockley (69 Southend Road)

Agent replied

Thank you for your comments Michelle, we're very lucky with our staff!

5/5

Facebook

Professional, polite and really prepared to pull out all the stops to ensure the sale progresses as smoothly as possible. Big thumbs up to the Hockley team, especially Denise and Paul. Many Thanks Guys.

Bert · 23 July 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Thank you for your kind comments Bert, we will pass them on to the team, especially Paul and Denise.

5/5

Facebook

Great communication, kept us updated the whole way through the process. Friendly and personable staff, especially Denise! Highly recommend.

Shannon · 23 July 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

Hi Shannon, thank you for taking the time to leave us a recommendation, glad you appreciated the work the team put in throughout the process for you.

5/5

Facebook

Great communication, kept us updated the whole way through the process. Friendly and personable staff, especially Denise! Highly recommend.

Shannon · 23 July 2019 · Williams and Donovan Benfleet

Agent replied

Hi Shannon, thank you for taking the time to leave us a recommendation, glad you appreciated the work the team put in throughout the process for you.

5/5

Facebook

Professional, polite and really prepared to pull out all the stops to ensure the sale progresses as smoothly as possible. Big thumbs up to the Hockley team, especially Denise and Paul. Many Thanks Guys.

Bert · 23 July 2019 · Williams and Donovan Hockley (69 Southend Road)

Agent replied

Thank you for your kind comments Bert, we will pass them on to the team, especially Paul and Denise.

5/5

Facebook

I guess we have used Williams & Donovan in Hockley for our last four or five moves ( we have just completed house move number 7 ! ). We have never been disappointed with the service we have received, all the staff have been very helpful, but Paul, in particular has kept us informed every step of the way. We would definitely recommend W & D to anyone moving in the local area.

Steve · 22 July 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Steve, it's always lovely to have returning clients, and the fact you've used us so often proves that we must be doing something right! Thank you for taking the time to leave us such a glowing review!

5/5

Facebook

I guess we have used Williams & Donovan in Hockley for our last four or five moves ( we have just completed house move number 7 ! ). We have never been disappointed with the service we have received, all the staff have been very helpful, but Paul, in particular has kept us informed every step of the way. We would definitely recommend W & D to anyone moving in the local area.

Steve · 22 July 2019 · Williams and Donovan Hockley (69 Southend Road)

Agent replied

Steve, it's always lovely to have returning clients, and the fact you've used us so often proves that we must be doing something right! Thank you for taking the time to leave us such a glowing review!

5/5

Google

I would like to thank the all team at Williams and Donovan (Hockley Branch) especially Paul and Denise who were very fantastic and professional! During the all process, they remained calm and kept their professionalism at all time, Information was clear throughout the all process. They also helped in finding me a new property and clearly understood my requirements. They have gone above and beyond. Thank you so much and well done to the all team!

Roupa · 18 July 2019 · Williams and Donovan Benfleet

5/5

Facebook

Williams & Donovan Benfleet were fantastic from marketing through to sale. Upon making an initial enquiry I had Darren around the house, we agreed to market and it was published within 24hrs. They were able to get us many appointments & we had a sale within 2 weeks. Cannot fault anything. The team there are fantastic and come thoroughly recommended if you're looking to buy/sell a home in the Benfleet area.

Craig · 1 July 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Hi Craig, Darren here, thank you very much for taking the time to leave a review for us, we really appreciate it. Wishing you both all the very best in your new home.

5/5

Facebook

Williams & Donovan Benfleet were fantastic from marketing through to sale. Upon making an initial enquiry I had Darren around the house, we agreed to market and it was published within 24hrs. They were able to get us many appointments & we had a sale within 2 weeks. Cannot fault anything. The team there are fantastic and come thoroughly recommended if you're looking to buy/sell a home in the Benfleet area.

Craig · 1 July 2019 · Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Craig, Darren here, thank you very much for taking the time to leave a review for us, we really appreciate it. Wishing you both all the very best in your new home.

5/5

Google

We have just purchased our first home and we have to say Williams and Donovan have been fantastic! Paul has been absolutely brilliant, chasing our sellers solicitors, keeping us informed and being a genuinely lovely man! He has gone above and beyond for us the whole way through and we cannot thank him enough for his efforts! I wouldn't hesitate to recommend them and Paul to anyone! Paul if you see this pop round for a cuppa you'd be more than welcome!

A · 14 June 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

5/5

Facebook

Thankyou Paul for always keeping us updated, would totally recommend Williams & Donovan.

Lisa · 11 June 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied · 30 September 2023

Thank you for your kind comments Lisa

5/5

Facebook

We were very happy with the overall service we received from Darren & Lloyd at Williams and Donovan Benfleet. Selling our house was very stressful due to other parties, but both Darren and Lloyd did their utmost best to alleviate this. We got there in the end and are now very happy in our new home. We would highly recommend their services.

Shelley · 11 June 2019 · Williams and Donovan Hockley (1 Woodlands Parade)

Agent replied

Hi Shelley, thank you very much for your recommendation, it was a bit of a journey, but we were delighted to help you move on and into your new home in the end. We'll make sure Darren and Lloyd see your kind comments.

5/5

Facebook

We were very happy with the overall service we received from Darren & Lloyd at Williams and Donovan Benfleet. Selling our house was very stressful due to other parties, but both Darren and Lloyd did their utmost best to alleviate this. We got there in the end and are now very happy in our new home. We would highly recommend their services.

Shelley · 11 June 2019 · Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Shelley, thank you very much for your recommendation, it was a bit of a journey, but we were delighted to help you move on and into your new home in the end. We'll make sure Darren and Lloyd see your kind comments.

5/5

Facebook

A very big THANK YOU to Paul and the team at the Hockley branch!! To say that this process has been a journey is an understatement, we’ve had up’s and downs but Paul has been a god send throughout keeping all in the chain including solicitors up to speed with what was going on, we thankfully exchanged today after what seemed like a lifetime!!!!! Yippee!!!!! The team were friendly and approachable and nothing was too much trouble! I would definitely recommend using them for buying/selling. Keep up the great work guys!!! 🤗

Christine · 23 May 2019 · Williams and Donovan Hockley (69 Southend Road)

Agent replied

Hi Christine, it certainly was a challenging experience but we are so glad you go there in the end. To say we were all pleased/relieved today was an understatement! Paul especially! Thank you for your kind words

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Questions about Williams and Donovan

Which Williams and Donovan office has the most reviews?

Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.

Where are the Williams and Donovan offices?

The three Williams and Donovan offices, by town:

Has Williams and Donovan won any awards?

Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.

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