5/5
GoogleWilliams & Donovan recently sold our house in Thundersley, they were excellent from the start Lloyd, Ian, Joanne and Lyn are superb keep you informed all the way through to the day you move. The only agent to use. Thanks guys Roy.
Trusted Agent profile · Essex
Verified
Williams and Donovan reviews in Benfleet and Hockley
★★★★★
879 reviews across 3 offices and 2 platforms
Williams and Donovan has three offices, in Benfleet and Hockley (two offices) (Essex). Together they have 879 reviews on two platforms, rated 4.9 out of 5 overall.
474
Reviews on Google
All 3 offices
405
Reviews on Facebook
Business-wide
Our offices
Williams and Donovan's three offices, most reviewed first. Each has its own page.
- Williams and Donovan BenfleetPhoenix House, 211 High Road, SS7 5HY442 reviews · 257 on Google (4.8)0 in the last 90 days
- Williams and Donovan Hockley (1 Woodlands Parade)1 Woodlands Parade, Main Road, SS5 4QU397 reviews · 135 on Google (4.7)7 in the last 90 days
- Williams and Donovan Hockley (69 Southend Road)69 Southend Road, SS5 4PZ337 reviews · 83 on Google (4.6)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Williams and Donovan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Williams and Donovan office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
FacebookJust sold and bought through Williams and Donovan. It made it so much easier buying and selling with the same estate agent.Can't thank everyone enough for all the help and advice especially Joanne , Lynn and Lloyd.Definitely a great team Thanks again
Agent replied
Hi Steve, thank you so much for leaving a review for the team, we're so glad that we were able to help you with both the sale of your house and finding your new home. Wishing you all the best in your new home!
5/5
FacebookJust sold and bought through Williams and Donovan. It made it so much easier buying and selling with the same estate agent. Can't thank everyone enough for all the help and advice especially Joanne , Lynn and Lloyd. Definitely a great team Thanks again
Agent replied
Hi Steve, thank you so much for leaving a review for the team, we're so glad that we were able to help you with both the sale of your house and finding your new home. Wishing you all the best in your new home!
5/5
FacebookRating only, no written review.
Agent replied
Thank you Hannah! Much appreciated!
5/5
FacebookWould just like to thank W&D for all their help and support during our house move. When we didn't hear anything from solicitors, Denise and team would chase the chain up for us and keep us in the loop. Absolutely in love with our new home and thank you W&D for finally getting us there! Highly recommended x
Agent replied
Hi Nikita, thank you so much for taking the time to leave a review for us and for your kind comments. We're delighted to hear that you're so happy in your new home and will make sure your comments are passed on to Denise!
5/5
FacebookWould just like to thank W&D for all their help and support during our house move. When we didn't hear anything from solicitors, Denise and team would chase the chain up for us and keep us in the loop. Absolutely in love with our new home and thank you W&D for finally getting us there! Highly recommended x
Agent replied
Hi Nikita, thank you so much for taking the time to leave a review for us and for your kind comments. We're delighted to hear that you're so happy in your new home and will make sure your comments are passed on to Denise!
5/5
FacebookCourteous, professional and highly efficient service from Williams and Donovan when they sold my parents house for me last month. The transaction went as smoothy as one could possibly wish. Many thanks to Joanna and Lynn. Highly recommended.
Agent replied
Hi Kevin, thank you so much for taking the time to leave a review, we were glad to have been able to help in the selling of your parents' home and are delighted that the new owners have settled in. We'll pass on your particular thanks to Jo and Lynn. Best wishes to you!
5/5
FacebookReally happy with the friendly and professional service provided by Williams and Donavon Hockley. A special thank you to Denise and Emily who have helped us to find and move into our home.
Agent replied
Hi Lauren, thank you for taking the time to leave a review, we're delighted that everything went well and have passed your thanks on to Denise and Emily - best wishes in your new home!
5/5
FacebookSo we fell in love with a property with Williams and Donovan. We hadn't even put our property up for sale, so after viewing our dream home we put our property up for sale with them too! Lloyd could see how much we wanted the property and spoke to the seller to see if they would hold it for us in order to get our property sold (which they did). Unfortunately it took us 9-10 months to complete due to deed complications. It was a very stressful process but Lynn and Lloyd where amazing. Constantly chasing and getting things sorted for us. They went above and beyond for us! We cannot thank them enough for making our dreams come true! We have been in our new property a week tomorrow and we couldn't be happier. We don't ever plan to move again, but if we did we would 100% use them again!
Agent replied
Hi Sam, we're so glad that everything worked out well in the end. Thank you for your kind comments and also your gifts - hope you'll be very happy in your new home!
5/5
FacebookWe bought and sold through Williams and Donovan in Hockley and they were absolutely fantastic from start to finish. Professional, friendly, reliable, every phone call returned and nothing ever too much trouble - great team of people and extra special thanks to Paul!! We can't recommend them highly enough and wouldn't use anyone else in future to sell through.
Agent replied
Thank you Katie, that's a lovely review we really appreciate it. Wishing you, Edwin and the family all the best in your new home.
5/5
FacebookAn excellent service received by all the staff at this friendly estate agents a massive thank you with your help in selling my house
Agent replied
Hi Gary, thank you so much for your kind words, we're so glad to have been of help with your sale!
5/5
FacebookThanks everyone at W+D for helping my husband and I with the purchase of our new home. Big thanks to Denise Morgan you little star xxxxx
Agent replied
Emily, thank you so much for your review, and for highlighting the sterling service provided by Denise!
5/5
FacebookThanks everyone at W+D for helping my husband and I with the purchase of our new home. Big thanks to Denise Morgan you little star :) xxxxx
Agent replied
Emily, thank you so much for your review, and for highlighting the sterling service provided by Denise!
5/5
FacebookExcellent service throughout. Recieved regular updates aswell as beautiful flowers on completion day. Thank you for being such a polite and helpful team
Agent replied
Hi Rhys, thank you so much for your kind words, we hope you and Kirsty will be very happy in your new home!
5/5
FacebookExcellent service throughout the sale process. Prompt replies and kept informed. Would highly recommend Williams & Donovan. The service provided is far superior to the chain estate agents. Thank you for the excellent service and a successful property sale
Agent replied
Thank you Gary, for your lovely review and kind comments. Really pleased we were able to help you after your experiences elsewhere.
5/5
FacebookExcellent service throughout the sale process. Prompt replies and kept informed. Would highly recommend Williams & Donovan. The service provided is far superior to the chain estate agents. Thank you for the excellent service and a successful property sale :)
Agent replied
Thank you Gary, for your lovely review and kind comments. Really pleased we were able to help you after your experiences elsewhere.
5/5
FacebookExcellent service from start to finish. I was kept updated at each and every development during my purchase.Would highly recommend and would use again (if I ever decided to move again!) probably won't though, too stressful!Saying that, Joanne and the team were brilliant throughout - many thanks!PS. My daughter-in-law loved he flowers!
Agent replied
Hi Mick, we were delighted to help you with your purchase. Thank you for your kind comments, and we hope you'll love your new home!
5/5
FacebookExcellent service from start to finish. I was kept updated at each and every development during my purchase. Would highly recommend and would use again (if I ever decided to move again!) probably won't though, too stressful! Saying that, Joanne and the team were brilliant throughout - many thanks! PS. My daughter-in-law loved he flowers!
Agent replied
Hi Mick, we were delighted to help you with your purchase. Thank you for your kind comments, and we hope you'll love your new home!
5/5
FacebookFantastic service throughout our house sale and purchase. Kept us up to date with progression at all times Williams and Donovan are an estate agents you can really trust! Want to say a special thank you to Ian, Lloyd Joanne and Lyn who couldn't have been more accommodating you have been fantastic!
Agent replied
Hi Kelly, thank you for taking the time to leave such a lovely review. We're delighted to have been able to help you along the way and wish you a smooth and speedy journey to completion!
5/5
FacebookAn excellent company with very committed and friendly staff. The staff in the benfleet office were so helpful throughout the process and made it all seem easy. Thank you to you all.
Agent replied
Hi Alison, thank you so much for taking time to leave a review, we're so glad your house sale went through so smoothly and wish you all the very best!
5/5
FacebookI have recently sold my property through Williams & Donovan, Benfleet and have been really impressed with their professionalism throughout the process. From listing the property, through tying up the sale and handling the inevitable issues that arise from a chain of sales, their communication and attention to detail has been of the highest level. I would have no hesitation in recommending them to anyone looking to buy or sell a property.
Agent replied
Hi Julie, thank you for your kind words, we're really happy to have been able to help you!
5/5
FacebookI have recently sold my property through Williams & Donovan, Benfleet and have been really impressed with their professionalism throughout the process. From listing the property, through tying up the sale and handling the inevitable issues that arise from a chain of sales, their communication and attention to detail has been of the highest level. I would have no hesitation in recommending them to anyone looking to buy or sell a property.
Agent replied
Hi Julie, thank you for your kind words, we're really happy to have been able to help you!
5/5
FacebookThanks to Paul and all the lettings team for doing a great job! We will definitely be working with them again and would highly recommend them!
Agent replied
Hi Martin, thank you for taking the time to leave us a review, happy to hear Paul and the rest of our Benfleet Lettings team are looking after you and that you'd happily recommend them!
5/5
FacebookTo All at Williams and Donovan Hockley,I would just like to say a BIG thank you to you all for putting up with me and my constant phone calls (especially Paul) through out the purchase of my beautiful new house. ( lovely flowers received today thank you ).Your all amazing. Thank you all once again.
Agent replied
Hi Fezile, thank you so much for taking the time to provide a review, Paul and all the team are delighted to have been of service. Best wishes to you in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Williams and Donovan
How many reviews does Williams and Donovan have?
Williams and Donovan has 879 reviews across its three offices, rated 4.9 out of 5 overall: 474 on Google, 405 on Facebook. Company-wide Facebook reviews for Williams and Donovan are counted once, not once per office.
Which Williams and Donovan office has the most reviews?
Benfleet has the most, with 442 reviews rated 4.9 out of 5, followed by Hockley (1 Woodlands Parade) with 397.
Where are the Williams and Donovan offices?
The three Williams and Donovan offices, by town:
- Benfleet: Phoenix House, 211 High Road, Benfleet, Essex, SS7 5HY
- Hockley (1 Woodlands Parade): 1 Woodlands Parade, Main Road, Hockley, Essex, SS5 4QU
- Hockley (69 Southend Road): 69 Southend Road, Hockley, Essex, SS5 4PZ
Has Williams and Donovan won any awards?
Yes. In The Trusted Agent 2026 awards: Williams and Donovan, Benfleet won Trusted Agent.
