5/5
GoogleJennifer is very Friendly , professional , Quick response to emails and other complaints. Excellent customer servicePositiveProfessionalism
Trusted Agent profile
Urban Bubble estate agents in London, Wandsworth, Hove and 1 more
★★★★★
2,134 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,134 reviews on two platforms, rated 3.4 out of 5 overall.
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Our offices
Urban Bubble's five offices, most reviewed first. Each has its own page.
- Urban Bubble London (Patcham Terrace)Patcham Terrace, Nine Elms, SW8 4EX1,107 reviews · 789 on Google (3.5)78 in the last 90 days
- Urban Bubble London (Smugglers Way)Smugglers Way, SW18 1EW796 reviews · 475 on Google (3.4)29 in the last 90 days
- Urban Bubble Wandsworth45 London, SW11 3SH767 reviews · 767 on Google (3.6)60 in the last 90 days
- Urban Bubble Hove5 Ethel Street, BN3 3GW338 reviews · 0 on Google18 in the last 90 days
- Urban Bubble Coventry8-10 Gulson Road, CV1 2NF304 reviews · 0 on Google19 in the last 90 days
Latest reviews from every Urban Bubble office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSteve quickly helped me with meters so I can move into Radcliffe House asap
5/5
GoogleGreat result from Urban Bubble to get 100% funding for cladding replacement at Advent 2/3. Great effort and well done!PositiveResponsiveness, Quality, Professionalism
1/5
Googledo not go with Urbanbubble, worst agency in the world. Not responsive, not on email or phone, do not fix any maintenance issues and don't give back your deposit.NegativeResponsiveness
5/5
GoogleWorking with Ste in property services is a dream, the block is always super clean and any assistance I require is always prompt
Agent replied · 20 June 2024
Hey Liam. Thanks for the review! Great to know Ste is looking after your building, we shall pass on your kind words!
5/5
GoogleRelatively new landlord with urbanbubble, came highly recommended by a friend. Couldn't agree more, lettings team have been fantastic and very efficient.PositiveProfessionalism
5/5
GoogleKnowledgeable professionals who kept communication line open, honest and very clear. Their determination was unflappable.
5/5
GoogleMark and Ste from the company do an amazing job maintaining the property. They're a pleasure to have on site.
Agent replied · 20 June 2024
Thank you Ryan, so glad to hear Mark and Ste are doing a great job!
5/5
GoogleA very hard working and professional team. Really helped us with our recent leaseholder cladding’ issue. I would recommend this management company.PositiveProfessionalism
5/5
GoogleBuilding at Parkside is always clean and Mark and Ste were excellent this morning when I needed help reading a water meter! Great service and really responsive
5/5
GoogleAsked for meter readings at regents Court and ste couldn't be more helpful. He instantly helped me get readings, was professional and extremely friendly. Pleasure to interact with!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMy elderly parents live at Parkside. Ste is always friendly and chatty and does a great job of looking after the communal areas, which they appreciate.
Agent replied · 20 June 2024
Hi Dipali. Thank you for the kind words about Ste! It's great to know your parents appreciate his hard work.
5/5
GoogleThe team worked extremely hard for a positive result.leaseholders was kept informed at all stages of the process. Again I would like to thank all involvedPositiveProfessionalism
5/5
GoogleI live in Parkside Fallowfield. Just wanted to say that Urbanbubble are doing an excellent job here. Mark and Ste especially, always punctual, friendly, responsive to tenants needs, and keep the environment tidied up!
Agent replied · 20 June 2024
Thanks so much for the review Daniel!
1/5
GooglePosted a review earlier but had to edit and reupload with evidence since the company decided not to take responsibility and try lie. Very unprofessional service, booked a viewing for 11 and they moved that to 1:30 last minute. at 1:20 they text me to cancel the booking even though i was pretty much outside the property. They then told me i could still view the property but left me outside the property for 40 mins and all calls to them were unanswered. Would 100% avoid, if arranging a simple property viewing is beyond them and they can’t seem to accept responsibility then there isn't much hope.
5/5
GoogleUrbanbubble have been managing my rentals for years now and their service is excellent and fees are very competitive. highly recommend their services to any landlord who is looking for a trustworthy agentPositiveProfessionalism
3/5
GoogleHad a few issues with this company in view of washing facilities being broken. After a couple of frustrating weeks, things are back on track. Urban bubble did make an effort to contact me to apologize and explain. Good service has resumed.
5/5
GoogleWould like to say thanks to ste who is the caretaker at ingenta he is a lovely lad who always greats you with a smile and a good morning he is very hard working and you can see he puts a lot of hard work into what he is doing nothing is to much trouble for him and he will always go out of his way to sort any problems or questions you may have Thanks ste really appreciate your hard work
Agent replied · 20 June 2024
Thanks so much for the great review!
5/5
GoogleGreat place to live - Albert House in Didsbury is a lovely building always kept clean and tidy. Mark is great at managing the building and always very friendly and helpful.PositiveProfessionalism
5/5
GoogleMark and Ste were amazing with helping me sort my faulty fire alarm at Albert House in Didsbury. Really helpful, friendly and responded quickly! Highly recommend both 😊 …
Agent replied · 20 June 2024
Thanks so much for the review Hannah! Great to know Mark and Ste were able to help you!
5/5
GoogleI Moved into an apartment a couple of months back and Urban Bubble have been great. I requested for meter reading from Ste and within the next morning he sorted it for me. I'd Highly recommend using Urban bubble to anyone.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Thank you for the review, Jason! It's great to know Ste was on hand to help with the meter reading!
5/5
GoogleI would like to thank Ste who works in Campbell house, he is very friendly and polite, as well good professional and loves his job! House is always in best condition and looked after!PositiveProfessionalism
1/5
GoogleTheir lack of competence is actually quite remarkable - parcels stolen, power switched off 6 times and counting in the past couple of weeks, total lack of communication. Ignore whatever spiel urbanbubble write in response to this review - they are a joke.
Agent replied · 20 June 2024
Hi Alex. Thank you for taking the time to leave a review. We are genuinely sorry for the issues you have experienced on site. We regularly remind residents that parcels should not be left in reception, as your building does not have a concierge service. We can appreciate how frustrating this is, and we are doing what we can to mitigate this, including liaising with the police, and providing CCTV where possible. We have been aware of the power outages, and of course understand the great amount of stress, inconvinience and frustration this has caused. We have had contractors on site for the last two days, since we were notified of the full outage, working to get this resolved. We understand that nothing we say can make this situation better, but please rest assured we are working on a fix. We currently have one of our contractors, along with a staff member on site, in the lobby to answer any questions and concerns. They will be present between 14.00 - 15.00. The power may go intermittently throughout today, as we fix the fuse behind the faulty isolator. Thank you
5/5
GoogleI live in Radcliffe House & Stephen is always tidy, helpful and polite. Nothing is to much trouble for him and he will always go above and beyond to help me out if i need anything. Absolute star. Thank you.PositiveProfessionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Urban Bubble
Which Urban Bubble office has the most reviews?
London (Patcham Terrace) has the most, with 1,107 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
Where are the Urban Bubble offices?
The five Urban Bubble offices, by town:
- Coventry: 8-10 Gulson Road, Coventry, CV1 2NF
- Hove: 5 Ethel Street, Hove, BN3 3GW
- London (Patcham Terrace): Patcham Terrace, Nine Elms, London, SW8 4EX
- London (Smugglers Way): Smugglers Way, London, SW18 1EW
- Wandsworth: 45 London, Wandsworth, SW11 3SH
