5/5
Mark is very efficient and helpful, keeps the flat building clean and working
Agent replied · 21 June 2024
Thanks for the review Emily!
Trusted Agent profile
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
Urban Bubble's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Mark is very efficient and helpful, keeps the flat building clean and working
Thanks for the review Emily!
5/5
Ste is incredibly helpful and goes over and above to help our team with daily tasks. Much appreciated!
Thanks for the review Jessica, will be sure to pass on your comments to Ste!
5/5
Great Service by Urban Bubble. Shout out to Mark and Steve working on 47 freshfields.
Thanks so much Mohammed!
1/5
Take ages to respond and I mean weeks or months. Just a nightmare with communication other than when they want your money.
Hi Anna. Thank you for leaving us a review. I was disappointed to read you feel our communication has been lacking. Please could you email some details to info@urbanbubble.co.uk and I can take a look into this. Thank you
5/5
Many thanks Mark for being extremely approachable and pleasant when we raise issues regarding the premises.
Thank you Debbie!
5/5
John at Parkside. John is good at what he does and he handled my request perfectly.
Hi Aremu. Thank you so much for leaving a review. So pleased to see John is always so helpful!
1/5
tenant has paid 12 months rent 5 weeks ago but urbanbubble has not responded to me, even to pay me one month's rent.
Hi Sam. Thank you for the review. Please could you email details of your property to info@urbanbubble.co.uk so that I can look at getting this rectified ASAP. Thank you
5/5
I live in Campbell House and every time when I needed John help me a lot.. Thank you John for your support!!
Thank you so much Mariana!
5/5
Mark has been very helpful obtaining meter readings and helping with general tasks
Thank you so much Jorge, glad to hear Mark was able to help you!
5/5
Ness does a good job looking after our building, sorting out maintenance etc.
Thanks so much Jonny!
1/5
I had a interview with this company a few months back for a Recruitment Manager position and never got any feedback or reply on how I did. Waste of time.
4/5
Mark Thwaites was a real help helping navigate me around the building and giving me the readings and showing me how to solve my problems in and around the apartment.
Hi Terrell. Thank you so much for leaving a review. I am pleased that Mark has been helpful around site!
5/5
Very happy with Ste from urbanbubble and how he took care of my previous home. He was always helpful and quick to resolve any issues.
Thanks so much Akash!
5/5
I live in Crumpsall Manchester and Ste has been our site contact for a number of months now. He is very helpful in answering any questions and always helpful. Thanks Ste.
Thank you so much Sabiha, it's good to know Ste is looking after the site!
4/5
Urbanbubble have been very helpful in making my move-in experience smooth. Especially Alessandra - she is a star!
Thank you Carmen, Alessandra will be so happy to read your comments
5/5
Recently I moved here. south-side building assistant Mr Mark explained all in detail about the building property. He is soo good and the building is soo good
Thank you so much Keerthi, Mark will be very pleased to read your comments.
5/5
New tenants found within a couple days… Great team and manager! Highly recommended.
Thank you so much Tanguy, so glad that the team managed to find you new tenants in a speedy manor!
5/5
Very friendly, things are kept spotless and smell nice, Staff members, especially Mark have always been lovely to chat with and helpful
Thanks so much Felix!
5/5
Many thanks to John at Radcliffe House this morning who went way beyond his role in helping me carry a piece of furniture.
Thanks so much Debbie, glad to hear John went above and beyond for you!
5/5
Thank you urban bubble. After a short discussion regarding the cleaning of the entrance, hallways and lifts at freshfields the team at urban bubble have solved the problem, Superious Cleaning Co. are doing a great job, what a difference!
Thank you so much for the review Rebecca!
5/5
Karl from maintenance was fantastic, very efficient and did a great job, extremely friendly and ensures job is done to a very high standard.
Thank you for leaving a review Martin!
1/5
I am a current landlord owning a property managed by Urbanbubble, they hold my rent and don’t transfer the amounts to me amongst other missmanagement issues. Looking for other struggling landlords & tenants to join my legal case against urbanbubble, please email me for details
Hi. Thank you for your review. We are aware of this situation, and are currently dealing with this directly with the landlord.
5/5
I received great service from my account manager Lei Gao since invested my properties in the UK and managed by ub.
Thank you so much for taking the time to leave a review. Lei will be delighted with your comments.
5/5
I did all the work of renting my house with Elena Rodriguez, I am very satisfied, they answered emails very quickly and helped me in every step.
Thank you Hadi, Elena will be so pleased to read your comments!
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London (Patcham Terrace) has the most, with 1,108 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
The five Urban Bubble offices, by town: