Trusted Agent profile

Urban Bubble estate agents in London, Wandsworth, Hove and 1 more

3.4

★★★★★

2,133 reviews across 5 offices and 2 platforms

Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.

Google logo

3.4 / 5

1,736

Reviews on Google

All 5 offices

Trustpilot logo

397

Reviews on Trustpilot

Business-wide

Our offices

Urban Bubble's five offices, most reviewed first. Each has its own page.

Latest reviews from every Urban Bubble office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Mark is very efficient and helpful, keeps the flat building clean and working

Emily · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks for the review Emily!

5/5

Google

Ste is incredibly helpful and goes over and above to help our team with daily tasks. Much appreciated!

Jessica · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks for the review Jessica, will be sure to pass on your comments to Ste!

5/5

Google

Great Service by Urban Bubble. Shout out to Mark and Steve working on 47 freshfields.

Mohammed · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks so much Mohammed!

1/5

Google

Take ages to respond and I mean weeks or months. Just a nightmare with communication other than when they want your money.

Anna · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Hi Anna. Thank you for leaving us a review. I was disappointed to read you feel our communication has been lacking. Please could you email some details to info@urbanbubble.co.uk and I can take a look into this. Thank you

5/5

Google

Many thanks Mark for being extremely approachable and pleasant when we raise issues regarding the premises.

Debbie · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you Debbie!

5/5

Google

John at Parkside. John is good at what he does and he handled my request perfectly.

Aremu · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Hi Aremu. Thank you so much for leaving a review. So pleased to see John is always so helpful!

1/5

Google

tenant has paid 12 months rent 5 weeks ago but urbanbubble has not responded to me, even to pay me one month's rent.

Sam · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Hi Sam. Thank you for the review. Please could you email details of your property to info@urbanbubble.co.uk so that I can look at getting this rectified ASAP. Thank you

5/5

Google

I live in Campbell House and every time when I needed John help me a lot.. Thank you John for your support!!

Mariana · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much Mariana!

5/5

Google

Mark has been very helpful obtaining meter readings and helping with general tasks

Jorge · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much Jorge, glad to hear Mark was able to help you!

5/5

Google

Ness does a good job looking after our building, sorting out maintenance etc.

J · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks so much Jonny!

1/5

Google

I had a interview with this company a few months back for a Recruitment Manager position and never got any feedback or reply on how I did. Waste of time.

Paul · 22 June 2023 · Urban Bubble Wandsworth

4/5

Google

Mark Thwaites was a real help helping navigate me around the building and giving me the readings and showing me how to solve my problems in and around the apartment.

Terrell · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Hi Terrell. Thank you so much for leaving a review. I am pleased that Mark has been helpful around site!

5/5

Google

Very happy with Ste from urbanbubble and how he took care of my previous home. He was always helpful and quick to resolve any issues.

Akash · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks so much Akash!

5/5

Google

I live in Crumpsall Manchester and Ste has been our site contact for a number of months now. He is very helpful in answering any questions and always helpful. Thanks Ste.

Sabiha · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much Sabiha, it's good to know Ste is looking after the site!

4/5

Google

Urbanbubble have been very helpful in making my move-in experience smooth. Especially Alessandra - she is a star!

Carmen · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you Carmen, Alessandra will be so happy to read your comments

5/5

Google

Recently I moved here. south-side building assistant Mr Mark explained all in detail about the building property. He is soo good and the building is soo good

Keerthi · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much Keerthi, Mark will be very pleased to read your comments.

5/5

Google

New tenants found within a couple days… Great team and manager! Highly recommended.

Tanguy · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much Tanguy, so glad that the team managed to find you new tenants in a speedy manor!

5/5

Google

Very friendly, things are kept spotless and smell nice, Staff members, especially Mark have always been lovely to chat with and helpful

Felix · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks so much Felix!

5/5

Google

Many thanks to John at Radcliffe House this morning who went way beyond his role in helping me carry a piece of furniture.

Debbie · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thanks so much Debbie, glad to hear John went above and beyond for you!

5/5

Google

Thank you urban bubble. After a short discussion regarding the cleaning of the entrance, hallways and lifts at freshfields the team at urban bubble have solved the problem, Superious Cleaning Co. are doing a great job, what a difference!

Rebecca · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much for the review Rebecca!

5/5

Google

Karl from maintenance was fantastic, very efficient and did a great job, extremely friendly and ensures job is done to a very high standard.

Martin · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you for leaving a review Martin!

1/5

Google

I am a current landlord owning a property managed by Urbanbubble, they hold my rent and don’t transfer the amounts to me amongst other missmanagement issues. Looking for other struggling landlords & tenants to join my legal case against urbanbubble, please email me for details

Yacoota · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Hi. Thank you for your review. We are aware of this situation, and are currently dealing with this directly with the landlord.

5/5

Google

I received great service from my account manager Lei Gao since invested my properties in the UK and managed by ub.

B · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you so much for taking the time to leave a review. Lei will be delighted with your comments.

5/5

Google

I did all the work of renting my house with Elena Rodriguez, I am very satisfied, they answered emails very quickly and helped me in every step.

Hadi · 22 June 2023 · Urban Bubble Wandsworth

Agent replied · 21 June 2024

Thank you Hadi, Elena will be so pleased to read your comments!

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Questions about Urban Bubble

Which Urban Bubble office has the most reviews?

London (Patcham Terrace) has the most, with 1,108 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.

Where are the Urban Bubble offices?

The five Urban Bubble offices, by town:

Reviews may appear on more than one platform.

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