76 reviews from landlords, newest first, with the office each one is about.
★★★★★ 5/5
View AgentsBest Customer Service
Thorgills is simply speaking the best. I have been working with other agents, potentially more 'famous' on the High Street, where agent turnover was so frequent that I ended up changing point of contact multiple times within the same year, or not knowing anymore who I should spek to. Thorgills feels like a family or a business partner, always welcoming you and your questions, and being very approachable. On the top of that, fees are maintained at a competitive level, making it a good balance between cost and quality.
Sebastiano · 19 May 2016 · Thorgills
★★★★★ 5/5
View AgentsFantastic Service
Emma and the team kept me up to date with viewings on my property.
Look forward to working with them again next year.
Claire · 18 May 2016 · Thorgills
★★★★★ 5/5
View AgentsHelpful and professional
A big THANK YOU to Sean at the Ealing branch office for helping us to rent our house . He has all been incredibly helpful and professional in the process with regular updates to keep us informed along the way. I would not hestitate in recommending Sean to my friends and family. -
Nagylab · 18 April 2016 · Thorgills
★★★★★ 1/5
View AgentsStrongly DO NOT recomment
Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying "sorry" with no action behind it to follow up.
Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professional cleaner was not arranged and could not be provided for over 3 days, our movers were there, so we had to clean the flat ourselves.
Other parts of the flat are not working entirely since over 6 months we are here, and if it 50% working, they consider that to be fine and will not seek more.
Strongly disrecommend as they lack professionalism and ethics.
Carine · 5 April 2016 · Thorgills
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
