★★★★★ 1/5
GoogleAlthough most of the things may be sugarcoated in the beginning, try to avoid them as much as possible. This was the first estate agency I have used in UK and while beginning tenancy was fine, later I realized you need to have proof about literally everything you talk to them - otherwise they will try to rip you off. They never say they were wrong and basic services during check out cost you loads of money. I was charged 70 pounds to clean a sofa and they charged me 35 pounds because I left broken vacuum in the apartment. The problem was - I was the one to pay for it because they didn’t give me replacement for almost two years. I could just throw it away, but instead I gave them the opportunity to milk some money. Since April I have switched to another estate agency and now I finally feel treated like a human being. I repeat - AVOID THEM.
Tomasz · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleElisard showed us a wonderful property in Chiswick, we had a very insightful talk with him and though we didnt take the place ultimately, it certainly wasnt due to poor impression on his part. Elisard was very punctual, professional and engaging with us. He took a genuine interest in our situation and as individuals, I would recommend him as an agent.
Regis · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleI was speaking to Haffeezza Rasheed from Thorgills who assisted me along the whole process. Haffeezza was really friendly and professional and I definitely suggest her as a contact person for anyone wishing to secure a property in the area
Orestis · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleWe are renting first time since we came in london by Thorgills agency in Brentford. The whole experience was quick and easy all thanks to Amy.
She is an absolute star she gave us answers to every single question we had, she is so easy going friendly and calm which is everything for a new tenant need not to stress throught the process.
She sat down with us explaining all the contract and walk us throught every tiny detail we didn't understand.
We can't thank Amy enough she is a great asset to Thorgills.
Lots of love from chris and neli.
Xristos · 30 July 2019 · Thorgills Brentford
★★★★★ 1/5
GoogleThe worst experience I had ever, after seen the flat in Firestone House, Brentford and reserved it by paying the deposit required, the agent Ryan, B has informed me that the LANDLORD DOES NOT WANT CHILDREN TO BE IN THE FLAT. Knowing that I have 3yrs old child since first viewing and (Ryan, B) did not mention any restrictions regarding having my 3yrs old child in the flat.
In addition to that, they wanted to charge me the administration fees and 6 weeks deposit even thought I’m moving by the end of June!
This was so disappointing and never will deal with your unprofessional company and never will recommend you to anyone I know because you don’t know what you doing and just after money!!!
Ashour · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleTOBY of this office has finally found a perfect place for me and my family. Agent with this much responsibility and professionalism must be awarded. Will definitely work with him again in the future.
Dekay · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleEd Walton is highly recommended, he is professional and giving his best to assist costumers.
Alessia · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleHaffeeza Rasheed- thank you so much for today,helping me filling out all the details and going through everything step by step.Thank you for answering all my questions and being really patient with me throughout the whole process.She made me really comfortable and was very humble and nice to talk to.
Abdul · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleUsed Thorgills for a while now and Haffezza has been excellent and always helped deals go smoothly.
Lawrence · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleI have worked with Haffeeza on many occasions and have found her extremely courteous and polite
She is also very helpful if I have a query and will put herself out to help me
She is a pleasure to deal with
Sandra Higgs
Sandra · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleThorgill being a reputed agent we have got best in class service.
Ahmed our agent has been really prompt in his actions and also ran extra mile while viewing although tenant was not at home. He has very nice coordination skills and performed timely actions.
Hope we get continued support from Thorgill and Ahmed throughout.
Mitul · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleHaffeeza went over the top to help us with all our needs in securing our new flat. Thank you so much !
Andrei · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleAhmed Salat - thanks for finding me the perfect place so quickly!! Professional and friendly, he made the experience a total pleasure - will highly recommend him and the team to anyone looking to find their ideal place to rent!!
Dale · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleMy 5 stars are for Haffeeza, she is a great help, works fast and is very understanding. She does go an extra mile to help you.The company has the usual miscommunications you get in a real estate agency but overall they are good and we are happy we found them.
Andreea · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleHaffeeza Rasheed- Many thanks for your excellent service and your professionalism and care. I dealt with Thorgills for two years and you were always caring and offering help in an excellent way. I wish you all the best and many thanks
Ihab · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleHaffeeza is a pleasure to deal with she is always willing to help out if I need and will go the extra mile. She is a great assess to Thorgills. Thank you Haffeeza
Ivan · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleThank you so much Haffeeza for always going the extra mile to assist me and making sure that everything runs smoothly. You are a star!
Gary · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleI had an amazing experience through Haffeeza who made sure to sort out all the necessary documents in a timely manner and communicate to all parties, including myself, effectively. I am really happy about her service and in turn happy about my dealings with Thorgills.
Anthony · 30 July 2019 · Thorgills Brentford
★★★★★ 4/5
GoogleHave had mixed experience with Thorgills over a couple of lets but on the whole they've been just about okay.
Haffeeza has been a stand out contact, though, who's gone above and beyond to help us out with the complex processes of renting and is a great asset to the team.
Josh · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleI was impressed with Thorgills when finding a flat to live in. I had not long ago moved to London and was needing to find somewhere efficiently. Haffezza from Thorgills Chiswick went above and beyond to ensure the documentation and paperwork were processed and I was able to move in by the evening of first talking with her. I really appreciated her help and support.
Stephanie · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleNatasha's communication is almost instant. She keeps you informed every step of the way. Glad I trusted Thorgills to find and sort a home for us.
Jo · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleI am beyond amazed with the quality of service!! Andre Ribeiro especially has been incredible - responsive, attentive and very understanding amongst super professional! He has made our tenancy in our current house so much better than I would have been without his care!
Nora · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
GoogleCouldn't recommend Thorgills enough! Recently moved into a property managed by Thorgills and from the off the whole experience has been pleasant, especially the 'move in' process. Amy in administration was nothing but helpful, with a quick response to emails and happy to answer all our questions she made the process incredibly easy.
Abigail · 30 July 2019 · Thorgills Brentford
★★★★★ 5/5
Google5* Service, Ahmad is very professional and helpfull agent.
Juratė · 11 July 2019 · Thorgills Brentford
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
