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Thorgills estate agents in Brentford, Chiswick, Ealing and 2 more

4.6

★★★★★ Excellent

1,113 reviews across 5 offices and 3 platforms

www.thorgills.com

Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,113 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.5 / 5

763

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

345

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

5

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thorgills's five offices, most reviewed first. Each has its own page.

Latest reviews from every Thorgills office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

This is an honest review - I don't work with Thorgills or have any relationship to anybody who does. I was a tenant with Thorgills for a year in Brentford and am very pleased with their service. I have had terrible experience with agencies in the past across Canary Wharf and other areas in London, it seems that Thorgills is one of the exceptions. I'd like to make a special mention to both Chantelle Leydon and Kat Felton in Lettings. Both made the move in and out seamless, they were quick to present the few issues back to the landlord and I received my deposit back in a couple of days of moving out. I'd genuinely recommend Thorgills, they seem to care and aren't another fly-by-night agency trying to screw a tenant and make a few quid out of a landlord. Thanks

ADL · 30 July 2019 · Thorgills Chiswick

5/5

Google

Chantelle Leydon was upfront and honest about the rental market in Ealing from the moment we met. I would highly recommend her to anyone looking to rent in the area and certainly gave excellent advice throughout the process.

Szilvia · 30 July 2019 · Thorgills Chiswick

5/5

Google

Great service. Professional, organised and responsive.

Angelo · 30 July 2019 · Thorgills Chiswick

5/5

Google

Was very impressed with my experience with Thorgills, from start to finish everything ran smoothly, I had been dealing with another agent before who had messed me around and left me two weeks to find a new home, I was stressed until I found Emma. Emma from Thorgills made me feel at ease with the process and helped me find a new home. Thank you to everyone who helped, I will be using Thorgills again.

Kerry · 30 July 2019 · Thorgills Chiswick

5/5

Google

I would like to give 5 stars for Haffeeza Rasheed for being very professional and friendly.

Tarek · 30 July 2019 · Thorgills Chiswick

5/5

Google

Alice Carrick has been an absolute delight and pleasure to work with. She is very efficient, always on the ball and acted immediately in respect of any queries. I would highly recommend Alice and using Thorgills !

Laura · 30 July 2019 · Thorgills Chiswick

5/5

Google

Haffeeza Rasheed was just amazing to work with. Great Response Rate, Efficient, Genuinely Nice and always along each step with you. Vito Szoma helped picked out a great flat for us. Great Team!

Kimberley · 30 July 2019 · Thorgills Chiswick

5/5

Google

Working for Let Alliance doing the referencing on behalf of Thorgills, I have to do deal with Chantelle & Haffeeza on a daily basis, they are really pro-active and professional and always available to help if I need any assistance :) So nice dealing with extremely friendly people, makes the job a whole lot easier! x

Sophie · 30 July 2019 · Thorgills Chiswick

5/5

Google

Great team and very helpful and friendly staff, always happy with Thorgills and the excellent service they provide.

Sanj · 30 July 2019 · Thorgills Chiswick

5/5

Google

I recently rented a property through Thorgills which was a completely smooth process. Paulina had been extremely helpful with my account queries, she was a joy to speak too! Outstanding customer service! Thank you Thorgills.

Claire · 30 July 2019 · Thorgills Chiswick

5/5

Google

I have received an excellent service so far with a much better experience than most other agencies I’ve used in the past. I'm particularly impressed and thankful with the service received from Haffeeza however, my emails / calls are responded to promptly by all of the staff. Overall, the whole process has been stress free.

Kimberley · 30 July 2019 · Thorgills Chiswick

5/5

Google

Happy with Kat Felton's lovely help and assistance.

Victor · 30 July 2019 · Thorgills Chiswick

5/5

Google

I started to deal with Thorgill 5 months ago. They are highly professional and helpful,specially the property management division. Kat Felton was very responsive and extremely helpful. She took every enquiry of me so seriously and swiftly tried to solve every single issue regarding my property maintenance... Thank you Kat. Keep the good work. Ayman

Ayman · 30 July 2019 · Thorgills Chiswick

5/5

Google

Found me the perfect place to live really quickly and easily, fantastic customer service

Beau · 30 July 2019 · Thorgills Chiswick

5/5

Google

I have dealt with Alice on more than one occasion and have experienced nothing but magnificent service. She is efficient, proactive, pleasant and always so happy to help. She is a ray of sunshine on a cloudy day and I believe anyone else that has dealt or is dealing with her would share the same opinion. Absolutely fantastic customer service :)

Sarah · 30 July 2019 · Thorgills Chiswick

5/5

Google

Great service especially by Chantelle Leydon. She managed the whole process very swiftly and her experience in resolving issues and making sure the whole experience was smooth was top notch. Well done

Imran · 30 July 2019 · Thorgills Chiswick

5/5

Google

Laura Madden was my Sales Broker and she completely understood what I was looking for. I placed an offer on the first flat I saw and within days I was a home owner. Fastest service I've ever seen. Highly recommend.

Rachel · 30 July 2019 · Thorgills Chiswick

5/5

Google

Excellent service at Thorgills, Chiswick. Staff really very pleasant and provide an excellent service.

Catherine · 30 July 2019 · Thorgills Chiswick

5/5

Google

I have had dealings with Thorgills Chiswick over the last 6 months as a tenant and have been very impressed with their efficient, prompt and friendly helpful service. Great team work and particular thanks to Chantelle for always helping me with my problems with good humour and great competence.

Christina · 30 July 2019 · Thorgills Chiswick

5/5

Google

I have recently been helped by Chloe Hall of Thorgills. Chloe Hall helpfully assisted me in recovering a substantial sum of money from the landlord-tenant deposit protection scheme against a defaulting tenant who caused significant damage to my property. Chloe was at all times courteous, professional, pro-active, responsible and is an asset to any estate agent back office operation. Many people believe that estate agents are good at the “sale” and not so good in the “after - sale”. Chloe Hall was a refreshing breath of air and not only did she diligently chased up this matter for me, but she kept me updated, informed and reassured throughout the entire process. I highly commend her sincerity and efforts - to succeed in the claim is only the icing on the cake. Well done and thank you very much Chloe. Thorgills are lucky to have you!!

Anando · 30 July 2019 · Thorgills Chiswick

5/5

Google

Was recently assisted by Chloe Hall at the end of my tenancy. She was very friendly, communicative and helpful. Much appreciated :)

Max · 30 July 2019 · Thorgills Chiswick

5/5

Google

I have recently moved into a place in Acton through Thorgills and my Advisor was Haffeeza Rasheed. She has been amazing throughout the whole process. She provides me with all the support I need as I am a first timer. She has provided a great experience and I’m glad she has been there for me.

Leonie · 30 July 2019 · Thorgills Chiswick

5/5

Google

I’m giving 5 stars for Haffeeza from Turbham Green office. Honestly she is just wonderful. She helped so much me and boyfriend with the new room and not only When I asked her if we can get one more wardrobe she replied to me straight away and even when I told her we will go on holidays so we will not be home, she came up with a solution that is suitable for us. ????????????

Emma · 30 July 2019 · Thorgills Chiswick

5/5

Google

Very happy with the service provided by our property manager Kat. It’s reassuring to know she is there to help us out when needed. Fergal.

Fergal · 30 July 2019 · Thorgills Chiswick

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thorgills

Which Thorgills office has the most reviews?

Brentford has the most, with 738 reviews rated 4.6 out of 5, followed by Chiswick with 179.

Where are the Thorgills offices?

The five Thorgills offices, by town:

  • Brentford: 44 High Street, Brentford, TW8 0BB
  • Chiswick: 13-15 Turnham Green Terrace, Chiswick, W4 1RG
  • Ealing: 27 St Marys Road, Ealing, W5 5PR
  • Hammersmith: 88-90 Fulham Palace Road, Hammersmith, W6 9PL
  • Isleworth: 44 High Street, Isleworth, TW8 0BB
What do sellers say about Thorgills?

42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."

What do buyers say about Thorgills?

35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."

What do landlords say about Thorgills?

76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."

What do tenants say about Thorgills?

174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."

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