Thorgills estate agents in Brentford, Chiswick, Ealing and 2 more

★★★★★ 5/5

Google

We were looking for a flat to move in last minute after a few issues with our last flat and we found a perfect one via Thorgills. We also had e few issues with the house regarding some maintenance and Kat Felton (Senior Property Manager) helped us a lot. She is very polite, quick responding person who is always willing to help you. I highly recommend to ask for her if you look for a new home 🏡 You will have no complaints. Good luckPositiveResponsiveness, Professionalism

Kristiana · 21 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

I recently used Thorgills for letting out my property in Ealing. I found Thorgills to be very friendly, efficient and professional throughout the whole process. I sincerely appreciate the excellent service I received from Natasha Clark, Kat Felton and Andre Ribeiro. They were very polite, quick to respond and always willing to help. Their communication was always open, honest and very clear. I received regular updates and they addressed my concerns professionally and timeously. The letting process is very stressful and challenging at the best of times. Thanks to Natasha, Kat and Andre’s support, this process was completed to my absolute satisfaction. I highly recommend them when you need to rent out your property, and I would definitely recommend Thorgills Estate Agents for all your property needs.PositiveResponsiveness, Quality, Professionalism

Veenish · 21 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

I first made contact with Thorgills after responding to an advertisement placed on spareroom.com by their HMO services manger, Andre. Andre was very helpful and accommodating for the fact that I was moving from Manchester to London and was able to provide me with a video tour of the flat I was interested in which was very convenient and saved me a lot of time. After I had made an offer to Andre administration duties were transferred to Alice, who was again very accommodating of my need to work through the process remotely. Thorgills use the most up to date technology to ensure that payments are made securely and contracts can be signed securely by remotely operating parties which I found to be very reassuring. I have rented numerous properties from private landlords over the last 15 years at locations all over the country and the standard of professionalism and service provided by this agency really raises the bar beyond previous expectations. I therefore cannot recommend their service highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 21 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Fantastic service from start to finish with Thorgills and would highly recommend. Sold my flat very quickly for a price I was extremely happy with and then the support from offer to completion was invaluable. I was very happy with everything that Thorgills offered in regards to the sale of my flat. Special mention to both Daniel and Alice Madden who were both fantastic to deal with.PositiveResponsiveness, Quality, Professionalism, Value

James · 21 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

I found Thorgills to be very friendly, efficient and professional throughout the whole process of selling my property. I appreciated that Daniel and Laura were clear, open and honest from the outset. They gave me regular updates and started viewings quickly and professionally, applying a flexible approach with a third party who were renting the property. Once a buyer was found, I continue to be supported by Alice who approached this next stage in a friendly, professional manner. Although it was a challenging, stressful process at times, without her regular updates and support, I am not sure I would have got to completion in one piece! I would highly recommend Thorgills Estate Agents for all your property needs.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 21 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Our experience with Thorgills has been excellent throughout the sales process. We've been impressed with their professionalism and friendly nature. Ryan and Elisard got straight on with booking viewings, before the photos had even been published online! They were flexible to work around the needs of our young family and good at giving feedback. Once the offer was accepted Alice did a great job following through between all parties leading to a successful exchange of contracts. Thank you team Thorgills!PositiveProfessionalism

Jacki · 21 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Thanks to Kat for her help and her professional and positive attitude! We’ve had a very pleasant experience with Thorgills ☺️

Héloïse · 19 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Great experience buying our first place through Thorgills. Alice's customer service was incredible and really helped smooth the process out, she was always honest, efficient and professional and we're really grateful for all her help.

Ella · 19 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

I really like Thorngills. I had bad experiences with other agencies before and after signing the tenancy contract. While looking for a flat their agents were always nice. While in the process of signing the contract they help a lot with all the checks, specially Amy, she's awesome. Once our tenancy started, they were always quick to answer our questions and they make a real effort to contact the landlord and get things done. Kat is brilliant!

Dante · 19 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

"Very very pleased with the service of Thorgills! Kat and Andre are super helpful, totally out of expectation.  We have experienced a few incidents since we moved in, water leaking, boiler issues.  They were so patient and responded very quickly.  The master who came to fix our house's issues (Mirek) was the best in town. Super efficient and professional.   I highly recommend their service !!!!"

Michelle · 19 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Excellent service. Alice was always really helpful and very quick to respond with any questions I had. Would definitely recommend using Thorgills

Mark · 12 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

I’m very happy with how dedicated and professional Amy has been to help me and my family to get all sorted before we move to the new place.

Igor · 9 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

We've had a very swift and easy process using Thorgills. Amy in particular, has been fantastic with providing us with all the information we need, quick to respond and very professional. Great service, highly recommend!

Lawrence · 5 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

The most professional, efficient, effective estate agents I have ever worked with, highly recommended. The buzz in the office, the dedication of all their staff, and their unwavering customer centricity makes this family run estate agency a force to be reckoned with. Whether you’re buying, selling, renting or leasing, use Thorgills!

Oliver · 1 June 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Rating only, no written review.

Olliejames108 · 28 May 2021 · Thorgills Brentford

★★★★★ 1/5

Google

Rating only, no written review.

Andriy · 28 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Professional, responsive and know the market. Liaise with Dan, Amy, Chloe and Louis who are all excellent to work with due to their strong customer service.

Simon · 28 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Great service so far, Natasha has been particular helpful in organising the initial setup for my rental and has been very responsive to my multitude of questions.

Lee · 28 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Great office, super responsive and very accommodating to anything I needed. My property manager Haffeeza was wonderful!!

Irfan · 28 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Big shout out to Amy who has been fantastic during the whole process of our new tenants moving into our property. I have been bombarding Amy with emails asking questions and she is always quick to respond in a professional and very helpful manner. Appreciate everything you have done for us, thank you!

Nicky · 28 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

We contacted Thorgills via GetAgent to sell our flat. At first glance, they seemed the most competitive and had already sold lots of properties in the area. Special thanks to Alice for being responsive, her persistence and commitment in getting us over the line. Thanks also to Daniel, Laura, and TJ for their support throughout the process. Although it's a no-brainer that this is what we appointed Thorgills to do, they were professional, efficient, and transparent through to completion and beyond.

Jonathan · 21 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Natasha Clark, the branch administrator was very helpful from start to end when getting the property. I’ll definitely recommend Thorgills Brentford Pakiza

Pakiza · 14 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

We have found our experiences with Thorgills to be extremely positive. Daniel, Laura and Alice have been the stand out staff. I think what we appreciated the most was the realistic expectations from Daniel on what our property would sell for in this market and not what Zoopla said / based on other sales in the area. I understand it’s a business and it’s in Daniels best interest to make sales but he was on hand to take calls after closing and back up his thoughts with actual sale data and what was going on in the area. We felt we could trust his instincts in this current climate. Viewings were always professional when Laura was involved and she understood our thoughts and I didn’t feel I had to repeat the same things over and over to her . Alice is Thorgills secret best weapon you never knew you needed . If you are anxious/ want things done on time and if like me you need assurance that it’s being done well , then Alice is the person who will calm your nerves, chase things up and drive it through . Alice has the skill to make you think you are not being a pain/ her priority when I am sure she has several other pains/ priorities to deal with. Cheers guys!

Steven · 14 May 2021 · Thorgills Brentford

★★★★★ 5/5

Google

Highly recommended! A fantastic company with a strong focus on customer service. We were in a complicated situation when we first engaged with Thorgills, however we found them to be professional, flexible and always willing to help. Our main engagement was with Shoyab, Daniel and Alice. Shoyab was very knowledgeable about the area and our home and was very pro-active in providing feedback and chasing potential buyers. Daniel was always very communicative from the start and leads the firm impeccably. Once we had an offer, Alice looked after the process, dealing professionally with our solicitors and buyer to ensure there were no delays in the process and if there were, these were identified and resolved quickly, this was really appreciated. All in all, we had a great experience with Thorgills and would happily recommend them as one of the best agencies in the area.

Vishay · 14 May 2021 · Thorgills Brentford