Trusted Agent profile Β· Cambridgeshire, Hertfordshire and Bedfordshire

Verified

Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

3,936 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,810

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Anna at Thomas Morris Huntingdon has been brilliant throughout the sale of our property. She has been very proactive, always keeping us informed and up to date with everything. She’s very approachable and friendly whilst being extremely …

Debs Β· 3 October 2024 Β· Thomas Morris Huntingdon

Agent replied Β· 14 June 2024

Hi Debs thank yo for taking the time to do a review for Anna @ Thomas Morris Huntingdon, glad to hear your happy with the service that all the team have provided.

5/5

Google

Rating only, no written review.

A Β· 16 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 16 September 2026

Thank you!

5/5

Google

Dan, Barney and Jemma helped make this a great selling experience. I would highly recommend Thomas Morris.

Paul Β· 16 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 20 November 2023

Great review Paul - thank you. The whole team will be delighted to see your comments.

5/5

Google

I am very happy with the service I got, from the lady who showed me the house to the rest of the team, everybody is friendly, processes applications fast and very good with communication. I am very happy.

Likeleli Β· 16 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 20 November 2023

We're happy if you are happy Likeleli ! Thanks for the review and the 5 stars, we really do appreciate it very much.

5/5

Google

From the beginning to the end of the sale of our bungalow we have had contact with almost everyone from the St Ives office. They have been great throughout the viewing process as well as during the selling. Always keeping us informed and updated on the process. We highly recommend them.

Alan Β· 16 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 20 November 2023

Thanks for the 5 stars and very generous comments Alan!

5/5

Google

In a world of poor customer service ranging from no call backs and other empty promises, Becky and the team at Thomas Morris stood out like a lighthouse in stormy seas. Very helpful and prompt interactions. Would recommend!

Tim Β· 16 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 20 November 2023

Hi Tim. We've never been described as a "lighthouse" before, so thanks! thank you also for your kind recommendation.

5/5

Google

Rating only, no written review.

Ben Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

5 stars, thanks Ben.

5/5

Google

They’re awesome very helpful and nice people

Joe Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the great review! It has been a pleasure! IH x

5/5

Google

Great estate agents with local knowledge and great communication.

Jennifer Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Jennifer. Thanks for this. We hope all is good with you. IH. X

5/5

Google

Very informative and helpful (especially chasing solicitors!), would recommend if buying or selling or both!

Helena Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you Helena! IH x

5/5

Google

All team is amazing and very supportive during buying my first property! Jess was amazing vet professional and helping with all process. I will Highly recommend everyone this agency πŸ˜€ …

Monika Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you so much Monika. We really hope you enjoy your new home. Jess says good luck and thanks. I.H. X

5/5

Google

It’s been a long journey with many ups and downs along the way but Guy, Jess and the In-House team were really supportive along the way. They get 5 stars for service and effort in a very stressful environment - well done!

Andrew Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you very much for your review! We will continue to do everything we can to make your house move as smooth as possible! 🏠 …

5/5

Google

Great experience. Spoken to Jon on Monday about a viewing, scheduled for Wed, started process on Wed evening, signed the final paperwork on Fri. Jon’s been exceptional throughout the whole process, kept me up to date with everything and very responsive. Thank you

Marius Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Marius. Thanks for this. Jon says you were a pleasure to work with and wishes you well in your new home. IH.X

5/5

Google

I dealt with Annie and Murray at In House. They were very friendly and replied to my emails quickly. They were really lovely when we exchanged. I've had bad experiences with Estate Agents in the past, so this was refreshing.

Penelope Β· 1 September 2024 Β· Thomas Morris St Ives

5/5

Google

We moved to our cottage September 2023...we would just like to thank Guy , for showing us around, when we went to view. We loved the fact that Guy wasn't pushy. He was extremely polite,and professional. we would certainly recommend In house estate agent, to anyone thinking of moving. Our move went smoothly, Than, you again, to Guy and the team at In house, for being so amazing. Bob and Jane Evans .

Bob Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Bob/Jane. Thanks a lot for the review. We dont believe that the pushy approach works these days, and Guy epitomises that. We hope you are enjoying your sweet little cottage, I hear you've transformed it. IH. X

5/5

Google

The In House team were excellent! Always ready to help & answer questions. They did everything they could do to keep the process moving and the chain happy. The In House Sales Progression team were fantastic, I couldn't have asked for more!

How_not_to_play Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our In House team and Sales Progression team to be excellent and supportive throughout the process. Our goal is always to provide top-notch service and ensure a smooth and happy experience for our clients. Your kind words mean a lot to us, and we appreciate your trust in our team. If you ever have more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Best wishes, IH x

5/5

Google

Thank you to all the In house team, with their help and expertise we secured the house we wanted and they sold ours very successfully. I would highly recommend to all and Charlie was amazing! going above and beyond, a credit to the company. Many thanks to all the team x

Philippa Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the great review! Speaking on behalf of Charlie and the team, it was a pleasure working with you. We wish you the best of luck in your new home! IH x

5/5

Google

We used InHouse for our recent house sale, would highly recommend. Charlie was very insightful, and knew the local market well, great marketing and viewing feedback, no chasing! We secured a sale promptly and the after sales team also did not disappoint.

Lesley Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Lesley. Thanks for this. You were great to deal with. Charlie and the whole team wish you all the best for the future. IH. X

5/5

Google

I used In House for the first time recently to find new tenants for 2 of our properties. The service has been very good, very professional. Jon found us a selection of prospective tenants, who were all lovely. So us having to choose was the hardest part. I would definitely use their services again.

Donna Β· 1 September 2024 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

It is a pleasure working with you Donna, we look forward to our continued partnership! Best wishes, IH x

5/5

Google

We have recently used Thomas Morris Sales and Lettings and have had a very positive experience with all the sales team. They have been consistently professional from the initial valuation through to completion of the sale. From the outset …

Paula Β· 22 August 2024 Β· Thomas Morris Huntingdon

Agent replied Β· 22 August 2026

Thank you Paula for your in depth review of the team @Thomas Morris Huntingdon, its great to hear that they delivered on service levels from the start to finish of the transaction and that you would definitely recommend them .

5/5

Google

Rating only, no written review.

Jackie Β· 22 August 2024 Β· Thomas Morris Ramsey

Agent replied Β· 20 November 2023

Thanks for the 5 stars Jackie!

5/5

Google

Very professional

Bernie Β· 22 August 2024 Β· Thomas Morris Ramsey

Agent replied Β· 20 November 2023

Thank you Bernie!

5/5

Google

Stress free and attentive service from Embrace, in particular Sarah Mercer for her efforts as my financial advisor throughout this process.

Joshua Β· 22 August 2024 Β· Thomas Morris Ramsey

Agent replied Β· 20 November 2023

Thank you for taking the time and trouble to post this Joshua. I will pass it on to Sarah and the team at Ramsey.

5/5

Google

Just had a great experience with the team in the Ramsey (Cambs) branch. Super helpful and very professional. Gave us great advice and significant food for thought, in a good way.

Steve Β· 22 August 2024 Β· Thomas Morris Ramsey

Agent replied Β· 20 November 2023

We're glad you had a..." great experience with the team in the Ramsey (Cambs) branch..." and thanks for letting us know about it!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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