Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI used Embrace Financial as my mortgage advisor when I purchased my first home. Sarah Mercer was so lovely! She really is such a helpful person and the process went so smoothly. Thank you again Sarah and Embrace Financial!
Thanks Johanna - we love Sarah too! We appreciate your review as will Sarah and the team at Ramsey.
5/5
GoogleJulie and Kris have been absolutely amazing since i decided to sell with TM. They have been extremely helpful at every step, answering my silly questions, guiding me when needed and keeping me full informed following viewings. If you are looking for Estate Agents who really do work for you, then look no further.
What a great recommendation Sarah - thank you vey much. I will pass these comments on to the Ramsey team.
5/5
GoogleExcellent service provided from the outset. Friendly, professional and very knowledgeable of the market and how to manage negotiations. Highly recommend
Thank you Scott, what high praise & recommendation, the team at Ramsey will be very happy to know this.
5/5
GoogleJulie Spinks is totally awesome! Went out of her way to help me find somewhere to live.
Hi Dawn what an Awesome review, Julie will be please to hear this
5/5
GoogleJulie and the team at the Ramsey office have been very good in keeping me informed during the sale of my property by providing regular updates on how things are progressing .
Thank you Andrew, I am pleased to hear that Julie & the team @ Ramsey have kept you informed all the way.
5/5
GoogleOur mortgage advisor Sarah was awesome she was really patient, answered all our questions no matter how dumb the question was and was accessible to us whenever we needed her advice, she was the only part of the purchasing process that was easy to deal with and alleviated the pressure off the rest
Hi Will, thanks for your review, no question is dumb if you don't know the answer, after all you don't do this daily, Sarah does and am pleased to hear she was on hand whenever needed.
5/5
GoogleUP TO NOW THE SERVICE WE HAVE RECEIVED HAS BEEN FANTASTIC, GREAT COMMUNICATION AND KEEPING US UP TO DATE ON EVERY MOVE
Thanks Mont, Glad to hear the team at Ramsey are keeping you up to date, thanks for the 5 star review.
5/5
GoogleGreat service and kept me informed at all times. Helpful and friendly team
Thank you for taking the time to write us a five star review.
5/5
GoogleWe’re in the process of buying our first home and couldn’t be happier with the service we’ve received so far. Julie is super efficient and always at the end of the phone to answer our questions (we have many!) and offer advice. We’re very grateful to the whole team for making the process as easy and stress-free as possible.
Thanks for a great review - i hope the purchase proceeds smoothly and that you enjoy your first home.
5/5
GoogleThank you Julie and team for an excellent service with the sale of my house. Kris was particularly brilliant, really friendly and down to earth whilst remaining professional - nothing was too much trouble, he always took time to reassure me and answer when I was worrying. Would certainly recommend TM at Ramsey!
Hi Trudie, thank you for taking the time to post a review. I am sure Julie, Kris & the team will be delighted to hear this and I will certainly ensure your comments are fed back to the Ramsey office
5/5
GoogleVery straightforward process and helpful team, Alex was brilliant kept communication to us as soon as updates were available
Thank you Chris! Alex and the team at Ramsey always strive to communicate effectively so your comments are very much appreciated.
5/5
GoogleTop marks for Kris, Very quick and helpful
Many thanks Rob - I will ensure that Kris and the Ramsey team are made aware of your post.
5/5
GoogleAll the staff at the Ramsey branch always go above and beyond to help. I find them very helpful, friendly and efficient, and I definitely would recommend them 😊 …
Thank you Ruth - what a lovely review. I will of course pass on your comments to the whole Ramsey team.
5/5
GoogleI would highly recommend this place. Great service and felt very safe with the information provided a long qith the hand held experience till we got our property and after. Would highly recommend
Thank you very much Dan. we really appreciate your 5 star rating and offer to recommend our services in the future.
5/5
GoogleJulie and the team at Thomas Morris Ramsey have been great. Our sale and purchase went very smoothly. We would recommend them for sales and purchasing in the future. And a particular shout out to Kris who has put us at ease the whole way through. Thank you Kris!
Many thanks for your review Sian. Julie, Kris and the Ramsey team really take their work seriously and it's great to see it acknowledged publicly.
5/5
GoogleBrilliant remortgage service from Sarah. Whole process went through smoothly and easily.
Thank you Zoe! i will pass on your comments to Sarah and the rest of the Ramsey team who I know will be delighted to see your review.
5/5
GoogleI had a really positive experience with Thomas Morris (Ramsey), being a first time buyer I was quite nervous but was made to feel totally at ease by Kris and Julie. Thank you both!
Thank you very much Dylan - it's great to get such comments from a first time buyer like yourself.
5/5
GoogleWe have found Julie, Kris and the team at Thomas Morris Ramsey very helpful and professional. They are always available to talk to and have a depth of experience which we found very useful. Would definitely recommend them.
Thanks for your recommendation Elizabeth - I'm glad that you were so impressed with the Ramsey team.
5/5
GoogleKris was helpful, polite and patient throughout the whole sale of our property. I couldn't have asked for a nicer agent to look after us. Thank you!
Kris will be delighted to see this review Megan, I love this quote... "I couldn't have asked for a nicer agent to look after us." Thank you!
5/5
GoogleJust wanted to say a massive thank you to Felicity Ronn at Macdonald And Company for securing my new role. Her help and support during the recruitment process was invaluable, and would highly recommend to any future candidates/clients. She is a credit to both the company and recruitment industry, and has restored my faith in recruitment consultants after previously having negative experiences with other companies.
Thank you for your kind words, Anup. We'll pass this on to Felicity who will be so pleased to hear of your experience!
1/5
GoogleTerrible support! While the software is ok and probably has potential, the whole system is hindered by the lack of support. The sales rep sold us the dream and left us high and dry. Support is via an annoying chat bot chat interface inside …
1/5
GoogleIts a great demo you may be thinking! But do not be drawn in.... We had real problems with this company. Similar to the reviewer below - ZERO UK based support. Tickets being sat on for months (in one case 10 months). The companies attitude also stank when making complaints. We also lost a lot of data when we migrated to them, a real nightmare. The way they then store your data makes it very difficult to leave them to go to another CRM! If you are a small UK estate agent like us then please AVOID! Also - having finally left them 18 months ago they are STILL sending us emails despite us asking to be unsubscribed repeatedly.
1/5
GooglePlease add a phone number to talk to a support human. It is so frustrating dealing with chat box…. If anyone else uses REX and is finding the lack of support an issue please rate one star. Perhaps they will start paying attention to customers and add a phone number with a real human.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
