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Thomas Morris St Neots reviews

★★★★★ Excellent

461 reviews across 3 platforms

4-6 Market Square, St Neots PE19 2AW

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Thomas Morris's St Neots office at 4-6 Market Square is rated 4.7 out of 5 across 461 reviews on three platforms, including 378 Google reviews rated 4.8. The 71 Facebook and 12 Trustpilot counts are for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

378

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Thomas Morris. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Neots office, from every platform, shown as written. First names only.

5/5

Google

We really cannot recommend Kayleigh and the team enough! Kayleigh sold us our first home a few years ago and was amazing from start to finish. She kept us constantly updated, guided us through the whole process and made what can be a stressful experience feel so much easier. Fast forward a few years and Kayleigh, Andrea & the whole team has now sold our home for us and is helping us to find our next home! The whole process has been so smooth and calm. Kayleigh has been there every step of the way, offering advice, recommendations and support whenever we needed it. We genuinely can’t thank or recommend her enough. Thank you, Kayleigh, Andrea and all at Thomas morris for your continued support, help and for making the whole process so much easier for us!

Ben · 5 October 2026

Agent replied · 6 October 2026

Thank you so much for the glowing recommendation Ben, Kayleigh is one of a kind and the whole team at St Neots are taking their marketplace by storm. Best wishes for a smooth transaction

5/5

Google

We had a really positive experience working with Kayleigh at Thomas Morris in St Neots. Throughout the sale, Kayleigh was incredibly committed, responsive and genuinely invested in making sure everything went as smoothly as possible. She was always quick to come back to us, proactive in keeping things moving and, importantly, we always felt that she was in our corner and advocating for us throughout the process. Kayleigh's support made a real difference and I'd definitely recommend her to others.

Nick · 5 September 2026

Agent replied · 28 August 2026

Thank you Nick, Kayleigh works tirelessly to ensure our clients' journey is as smooth as possible at what can be a very stressful time. She will be delighted that her efforts were recognised.

5/5

Google

Great experience with Thomas Morris St Neots with several viewings over the years. They’ve always understood exactly what we were looking for and flagged up suitable properties ahead of them coming on the market. We wanted to say a particular thank you to Kayleigh who has helped us finally secure an accepted offer on our forever home. Kayleigh gave us early sight of the listing which allowed us time to get our property sold. She was very friendly and knowledgeable during the viewing. Since making our initial offer Kayleigh has been an excellent communicator, giving clear and fair guidance with the negotiations and always keeping us updated. Thank you Kayleigh 😊

Martha · 5 August 2026

Agent replied · 30 July 2026

Kayleigh will be delighted that you have recognised her efforts on your behalf Martha, thank you for posting such a positive review

5/5

Google

Chloe has been absolutely fantastic throughout the process. She has been proactive, incredibly helpful and super friendly from the very beginning. At what has been an incredibly stressful time for us, Chloe has always made us feel at ease and has been so supportive throughout. Her communication, professionalism and genuinely lovely nature have made such a positive difference. Thank you so much, Chloe, for all your help and for making the process that little bit easier for us!

Amanda · 5 August 2026

Agent replied · 2 August 2026

Thank you for taking the time and trouble to leave such a glowing review. Chloe works so hard to make our client's journeys pleasant ones, she will be over the moon that this was recognised Amanda. Best wishes moving forward

5/5

Google

Kayleigh Manning was incredibly helpful and professional throughout what became a difficult sale. I genuinely felt supported and never left “hung out to dry” after my offer was accepted. Her consistent communication was exactly what I needed, always professional, always timely, and she kept me fully informed rather than wondering when or how confirmation from the seller would come through. Unfortunately, the offer didn’t result in a completed sale, but the hard work, dedication, and transparency Kayleigh showed throughout the process were greatly appreciated. She made a challenging situation far easier to manage, and I’m genuinely grateful for the effort she put in to keep me updated under tough circumstances.

Justin · 5 July 2026

Agent replied · 26 June 2026

Thank you Justin, Kayleigh take great pride in making our clients' journeys as smooth as possible. She will be delighted that you acknowledged this

5/5

Google

Kayleigh has been amazing throughout the process of buying our first home. From day one, she’s been incredibly helpful, friendly, and always happy to answer any questions my partner and I have had. She’s always quick to respond, even outside of normal working hours, which has made a huge difference and really helped keep everything moving. I’d highly recommend Kayleigh / Thomas morris to anyone looking to buy or sell a property. Thank you for making our first home-buying experience so much easier!

Sam · 5 July 2026

Agent replied · 3 July 2026

Thank you so much for your detailed review of the service Kayleigh and Thomas Morris provided Sam, very much appreciated

5/5

Google

I like Thomas Morris, I got a reasonable timed reply, and the email exchanges were always friendly, informative, and helpful. Chloe Hart was absolutely brilliant, and was a great lettings negotiator for the apartment I was applying for. If I ever have a friend looking to rent and they show me a Thomas Morris apartment, I would tell them to go for it 100%

Oyinkansola · 5 September 2026

Agent replied · 9 August 2026

Thank you for your kind recommendation and 5 star review, very much appreciated

5/5

Google

We recently had our properties valued by Jenna and I can honestly say the experience was excellent from start to finish. Jenna was professional, knowledgeable, and incredibly thorough. She took the time to properly assess each property and clearly explained her reasoning behind the valuations, which gave us a lot of confidence in the figures provided. What really stood out was her attitude and work ethic. She was friendly, approachable, and clearly very passionate about what she does. It’s refreshing to deal with someone who is both highly competent and genuinely cares about providing a great service. If you’re looking for someone reliable, professional, and extremely good at what she does, I would highly recommend Jenna. Absolutely amazing service.

Bill · 5 April 2026

Agent replied · 24 March 2026

Thank you Bill for such a detailed and positive review. Jenna is certainly passionate about ensuring we deliver a great servive to our clients, she will be over the Moon that you recognise this

5/5

Google

Kayleigh has been amazing throughout the whole process. She’s always been happy to answer the many questions we’ve had and has made everything feel so much easier. Her communication has been excellent, she’s incredibly efficient, and nothing ever seemed too much trouble. We really appreciate all of her support and would highly recommend her and the team. Thank you again, Kayleigh!

Morgan · 5 July 2026

Agent replied · 3 July 2026

Really appreciate the kind words Morgan, best wishes to you and Sam with the purchase of your first home.

5/5

Google

I'm pleased to share a review of my recent excellent experience with Thomas Morris lettings service. I found myself in a difficult position in the run up to Christmas when the tenants left with no warning or notice given, and the property required a top to bottom redecoration and deep clean to get back on the market as fast as possible. Sheetal was exceptionally supportive and knowledgeable, advising on and liaising with contractors to get the necessary work done as fast as possible. She really went above and beyond to help turn a difficult situation into a really enjoyable and positive experience. I am so grateful for her help, as well as her deep knowledge of the legal requirements around end of tenancy, deposit retention etc. An absolute credit to the business and outstanding member of the team. Chloe was extremely helpful with advice and guidance in handling the abrupt departure of the tenant and in the process of remarketing the property. In particular I was grateful for her local knowledge of the market that helped guide the setting of the new letting fee, which was successfully achieved. In addition, her efficient handling of property marketing, booking viewings, and progressing application paperwork and financials meant the new tenant was able to move in just a week after viewing, and just two months after the last tenant left. Finally, I have been supported by Reanna in the early days of this new tenancy and she has also been very helpful and efficient. I look forward to continuing to use Thomas Morris and I'm delighted to recommend their excellent team and service!

Bear · 5 February 2026

Agent replied · 24 March 2026

Thank you so much for your detailed and praiseworthy review. Our Lettings and Client Services teams will all be absoltuely delighted that they were able to deliver for you

5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Karen · 26 March 2026

Agent replied · 26 July 2026

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5/5

Google

We are extremely grateful to Kayleigh at Thomas Morris in St Neots for helping us find our new home. From the very beginning she friendly, professional and a fountain of local knowledge which was great as we were moving from Somerset. She kept us informed throughout the process and was always quick to respond to our questions ensuring our purchase was completed without any major issues. We would highly recommend Kayleigh.

Gail · 21 September 2026

5/5

Google

Kayleigh was incredibly helpful throughout the process, especially with arranging the viewing and keeping communication flowing smoothly afterwards. She stepped in seamlessly while the senior branch manager was on annual leave and handled everything with clarity, professionalism, and efficiency. Thank you We would definitely use TM again and would happily request Andrea or Kayleigh to manage our sale.

Katlyn · 5 May 2026

Agent replied · 7 May 2026

Thank you Katlyn, we really appreciate you taking the time to leave us a review and for the recommendation. We're delighted that the service level delivered warranted this

5/5

Google

As first-time buyers, Kayleigh has been super informative and supportive as we begin to buy our first home. She offered great insight into the area and St Neots as a whole with us being from London. Thanks Kayleigh for bringing clarity to the approach and I look forward to engaging with you through the rest of the process.

Max · 30 April 2026

Agent replied · 7 May 2026

Thank you Max, your kind words will mean a great deal to Kayleigh, she prides herself in delivering a first class customer experience. We look forward to being of further service in helping you find your next home

5/5

Google

Just wow ! Call placed on Thursday requesting to look at a property to rent ... appointment on Saturday ... and all agreed on the Monday ! The whole team is a pleasure to work with and Chloe is a star ! THANK YOU THOMAS MORRIS !

Paul · 13 July 2026

Agent replied · 14 July 2026

Thank you Paul, your kind words and review both mean a great deal to us

5/5

Google

Thomas Morris have been brilliant throughout our house sale. We have dealt with many estate agents over the years both personally and professionally and I would definitely use Thomas Morris again. From valuation, sale and after sale we felt well supported with regular updates and communication which is very important. The whole team were very good with special thanks to Andrea and Jenny.

Jo · 5 March 2026

Agent replied · 24 March 2026

Great to hear that our St Neots team supported you from start to finish Jo. Thank you for choosing Thomas Morris, best wishes moving forward

5/5

Google

I would highly recommend Thomas Morris, Jenny has been absolutely amazing in the purchase of my property. She kept me informed about what was happening in the chain more than my solicitors and the estate agent I sold my house through. I couldn’t have gotten through the process without her, she’s been brilliant.

Hannah · 30 April 2026

Agent replied · 7 May 2026

Really appreciate the 5 star review Hannah, thank you. Best wishes for the future

5/5

Google

Very happy with all the help and support provided by Thomas Morris in St Neots, especially Jenna L and her team. Being a first time buyer, it wasn’t easy for me to anticipate the process, but Jenna’s help and support ensured the process was smooth and swift. Thank you very much Jenna and the entire team at St Neots’ Thomas Morris for getting me in my new house.

Dinesh · 5 December 2025

Agent replied · 28 January 2026

Thank you for taking the time to leave us a review Dinesh, may we all at Thomas Morris wish you every happiness in your new home.

5/5

Google

Thomas Morris but specifically Robbie where great throughout the process of finding a house. Robbie was friendly, professional, informative and made us feel very comfortable. A very approachable and knowledgeable young man. Credit to the business and would hugely recommend him.

Kieran · 9 June 2026

Agent replied · 10 June 2026

Thank you Kieran, Robbie is obsessed with customer care so it's great you recognised this. He will be made up

5/5

Google

Jenny L was an absolute pleasure to work with! She followed up very promptly with my buyer and kept me in the loop at all times, which gave me complete peace of mind. I can’t thank Jenny enough for her efforts.

Charlie · 9 June 2026

Agent replied · 6 February 2024

Thank you Charlie, Jenny was made up this and your email earlier. Thank you again for your valued business

5/5

Google

Kayleigh Manning has been wonderful! As first time buyers she so lovely when viewing the properties and asking us how we felt about each one. Very quick with following up the next day for us to offer and has been so great to communicate with xo

Dani · 30 April 2026

Agent replied · 7 May 2026

Thank you Dani for the 5 star review and kind words about Kayleigh, she takes customer care to another level and will really appreciate you recognising this

5/5

Google

We are finally getting to the end of our property purchase and I just wanted to express just how brilliant Robbie has been! From the first visit he has been so helpful and clear with his updates, and made sure things are running along very smoothly. Andrea was also brilliant with us too! Thanks guys!!

F · 24 January 2026

Agent replied · 28 January 2026

Many thanks for your kind words and 5 star review of the service Robbie and Andrea delivered, really appreciate you taking the time and trouble

5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they responded immediately and sorted it. Even after we left the property, we requested an end of tenancy letter which was provided promptly. We are very thankful and wish all the very best. Thanks Emma and Raphael.

Vaibhav · 26 July 2025

Agent replied · 26 July 2026

Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.

5/5

Google

It’s been an absolute pleasure having Thomas Morris by our side throughout the sale. Our house didn’t attract a flood of offers, but their expertise and pricing strategy helped generate real interest. A special thank you must go to Robbie. He was friendly, approachable and human, while remaining professional throughout. I’m not planning to sell another house anytime soon, but if I did, Thomas Morris would be getting a call.

Ollie · 5 September 2026

Agent replied · 29 August 2026

Really appreciate the kind words and recommendation Ollie. We are very proud of Robbie and the job he does for our clients, he will be absolutely made up that you valued him too

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Questions about Thomas Morris St Neots

How many reviews does Thomas Morris St Neots have?

Thomas Morris's St Neots office has 461 reviews across three platforms: 378 on Google, 71 on Facebook (across the whole business), 12 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Thomas Morris St Neots's rating?

Thomas Morris St Neots is rated 4.7 out of 5 across all 461 reviews, and 4.8 out of 5 on Google from 378 reviews, checked 9 October 2026.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Neots won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's St Neots office?

Thomas Morris St Neots, 4-6 Market Square, St Neots PE19 2AW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.