Thomas Morris St Neots reviews

★★★★★ 5/5

Google

Sheetal was really helpful throughout our end-of-tenancy process. She was professional, responsive, and made everything much easier. We really appreciated her support and would highly recommend her

Joshua · 29 July 2026

★★★★★ 5/5

Google

I have been working with Andrea and Jenny Luddington for what has been a super painful house selling process. That said, the team at Thomas Morris St Neots have been incredible. Very attentive and tenacious where required. In some ways I’ll miss my regular calls with Jenny so might have to keep them up even though the house is now successfully sold. A huge thanks to the team and I would definitely use you guys again.

Albert · 5 July 2026

★★★★★ 5/5

Google

Sheetal was a massive help throughout the checkout and deposit process after we left the property we rented. Very mutual between us and the landlord and had our best interests at heart with our situation. Thank you!! Highly recommended!

Emma · 16 March 2026

★★★★★ 2/5

Google

I had a very disappointing experience with Thomas Morris and wouldn't use them again. ​ I ended up conducting one and a half viewings myself. On one occasion, our first viewing I had to do myself entirely, at which it was claimed the viewer came at the wrong time, but the viewer claimed otherwise; on another, the agent was stuck in traffic, and I had to conduct the first half of the tour myself. ​ Next, their follow-up with potential buyers was incredibly poor. It appeared they would give up after just two missed calls. I know this because I also experienced their service as a buyer in the same area. It is telling that after months of stagnation, a buyer was only secured the day before my notice period with them expired. This I think is my fault for not thinking about that before choosing them. ​ The most frustrating part was the lack of transparency regarding their commission. During initial negotiations, I explicitly stated they needed to match a competitor’s offer, which was a percentage based on the final sale price. Instead, Thomas Morris buried a fixed fee in the contract based on the original marketing price. ​This was never explicitly explained to me verbally or in writing, and it resulted in a higher charge despite the house selling for less than the guide price. I feel this was a deliberate lack of transparency, but I guess it was my fault for both not reading the fine print, and for assuming the figure in my contract was just an illustration and that they were negotiating in good faith. The only good point was the in house sales progresser, and the staff overall being friendly and pleasant to deal with for the most part. But all the rest means I can't recommend them. They did sell the house which nets them a star.

Liam · 5 May 2026

★★★★★ 5/5

Google

There must be many people that praise and remark on what a great and helpful team are at Thomas Morris branch at his branch are. But WE ARE truly thankful for all the help and advice we have had from Liam regarding our purchase of a house. He really is an outstanding person.understanding every question we have put to him,always got time to listen and giving back a caring and professional answer. We cant thank you enough Liam. Not forgetting Robbie who is also very helpful and obliging when we've had questions. Thank you all. David &Mary Jones.

David · 5 May 2026

★★★★★ 5/5

Google

Andrea and team have been so helpful and friendly throughout the entire selling process. Jenny has been especially helpful in keeping on top of the conveyancing and progressing this to ensure a swift completion. Would highly recommend!

Kim · 9 March 2026

★★★★★ 5/5

Google

I have used different estate agents in the past- and Liam at Thomas Morris St Neots has been exemplary both in communication and performance, with a professional and courteous manner.

Anna · 2 May 2026

★★★★★ 5/5

Google

Michael was fantastic to work with from start to finish and seamlessly managed the entire process end to end to ensure everything kept moving. To be honest, the whole team were fantastic to work with and I would highly recommend them - thanks again!

Carla · 25 November 2025

★★★★★ 5/5

Google

I would like to thank Andrea and all of her team for helping to sell my house. I was always kept informed and never made to feel I was a bother when I regularly popped in to touch base with them,I love personal service and they most …

Denise · 8 October 2025

★★★★★ 5/5

Google

Thomas Morris did a fantastic job from start to finish. Communication was fantastic. The photo's and listing of my property was done to a high standard. They pulled in plenty of viewings and were very profefessional throughout. Weekly updates were provided so i never felt out of the loop. Thanks for a great service, i will definitely be using you again in the future! ⭐️⭐️⭐️⭐️⭐️ Mathew

Mathew · 5 June 2026

★★★★★ 5/5

Google

I can’t thank Paul, Marie and Clare enough for handling the sale of my late father’s property which at times was very fraught through no fault of them or us. They always kept me up to date and always replied to any queries I had promptly …

Lin · 21 September 2025

★★★★★ 5/5

Google

I would happily recommend using Thomas Morris to anyone looking to either sell or buy their next property . The process so far has run smoothly, due to the pleasure of working closely with both Dom and Jenna, who have be fantastic. Jenna is …

Stuart · 8 October 2025

★★★★★ 5/5

Google

Freya was on time and was very helpful and informative. She allowed us plenty of time to look around. After we left she noticed we were returning for a further look and came back to help which was very considerate. We found the bungalow …

Nigel · 8 October 2025

★★★★★ 5/5

Google

My parents have been dealing with Emma and Liam, the viewings were with Emma and went extremely smoothly. She was very helpful. Subsequently dealt with Liam during the offer process, which was completed smoothly. Hopefully the sale will proceed well. Would like to them Emma and Liam thus far.

Alex · 23 August 2025

★★★★★ 5/5

Google

A specific shout out to Jenna who has been amazing in supporting us in the purchase of a new property in St Neots for our family of four. Communication throughout the process has been amazing, with information available to us promptly when …

David · 8 October 2025

★★★★★ 5/5

Google

I cannot thank Marie and Paul for all their help with my sale and later my new purchase. They kept me up to date with all events and helped keep things moving. I would highly recommend this company.

Sally · 21 November 2025

★★★★★ 5/5

Google

I am buying a property through Tomas Morris and I have found Liam and the team to be extreme helpful in all aspects they are always ready to answer questions and give advice if needed. So far everything is going smoothly and I am grateful for their help and support.

Jacqui · 23 July 2025

★★★★★ 5/5

Google

Me and my partner recently visited a Thomas Morris home and was very satisfied with the service. We met Emma Warren who showed us around the property. Emma was very knowledgeable, friendly and honest which was very refreshing for us having …

Robert · 8 October 2025

★★★★★ 5/5

Google

The entire team have been nothing but a pleasure to work with. From our very first valuation visit with Andrea, to every interaction for viewings and general updates (lots with Robbie too!) they have all been so professional, friendly and genuinely shown care for the details in the process and keeping us informed as sellers. We were so pleased with the quality and effort of the marketing of our property, as well as their market knowledge and non-salesy approach. Highly recommend to anyone looking for decent, honest agents - buying or selling!

Sophie · 5 January 2026

★★★★★ 5/5

Google

Jenny was our sales progressor from Thomas Morris St Neots and she was really wonderful! We were buying our first property and chose to go with Thomas Morris’ own solicitors which I believe they outsource to Simply Conveyancing. The whole …

Suzanne · 8 October 2025

★★★★★ 5/5

Google

Emma was brilliant taking us round the property - not pushy or over the top on selling it which essentially meant we gave more honest feedback. Lots of information to help us make an informed choice. Highly recommend from our experience of being shown around the property.

Chris · 23 July 2025

★★★★★ 5/5

Google

Thomas Morris very prompt in coming to value our house and list it on the market. Several viewing were arranged within a week or so, resulting in four offers, some above the asking price. Great Job Andrea and the team!!

Paul · 23 September 2025

★★★★★ 5/5

Google

After 10 years renting thru Thomas Morris i can say many good things about them , it is stressful when you move out but Isabelle, Chloe and Sheetal is trying their best 👌 with all the procedures they have to do . …

Ioan · 23 August 2025

★★★★★ 5/5

Google

Chloe is an asset to the team at Thomas Morris, a friendly and helpful person who has facilitated our potential lease quickly and professionally. Thank you!

Phoe · 28 January 2026