Trusted Agent profile ยท St Neots, Cambridgeshire

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Thomas Morris St Neots reviews

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

461 reviews across 3 platforms

4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW

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Thomas Morris's office in St Neots, Cambridgeshire, at 4-6 Market Square, is rated 4.7 out of 5 across 461 reviews on three platforms, including 378 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.8 / 5

378

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reputation Matters ยท videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris ยท 16:42

Reviews

Every review we hold for the St Neots office, from every platform, shown as written. First names only.

5/5

Google

The team at Thomas Morris in St. Neots were amazing. I bought a property to rent with their help and from beginning to end the whole process was straightforward, they were always available to help if I needed any advice. It can be a โ€ฆ

Philip ยท 8 October 2024

Agent replied ยท 24 August 2024

Thank you for taking the time to write a 5* review for the team @Thomas Morris St Neots

5/5

Google

Have been renting through Thomas Morris for the last year+, where everything in that process was simple & fast. Now to being first time buyers where TM have been great along the process so far. Special thanks to Jenna who is helping us every step of the way. Lets hope the solicitors are this fast!

Luke ยท 10 April 2024

Agent replied ยท 12 April 2024

Hi Luke, great to hear that you have been happy with both the lettings & sales side of Thomas Morris, Jenna will be pleased to know of your thanks

5/5

Google

Luisa Dino was of invaluable help in resolving two maintenance issues that both arose at the same time. She liaised with my landlord to secure permission for urgent repair work to be carried out and arranged for a plumber to call (on a โ€ฆ

Alex ยท 8 October 2024

Agent replied ยท 23 October 2024

Thank you for your 5 star review Alex, Luisa loves to go the extra mile and will be delighted that you were so happy with the service you received

5/5

Google

Massive thank you to Jenna and the team at Thomas Morris. Jenna was very professional, helpful and always available to provide advice throughout the process of helping me buy my first property.

Michal ยท 23 March 2025

Agent replied ยท 23 October 2024

Thank you for taking the time to write a review Michal, Jenna and the team @Thomas Morris St Neots will be pleased to know this.

5/5

Google

I would highly recommend Andrea and her team at Thomas Morris St Neots. In an ever changing market it took several attempts to get my Cottage to the point of Exchange, but throughout, Andrea and her team remained consistent in the advice โ€ฆ

Alison ยท 8 October 2024

Agent replied ยท 23 October 2024

Thank you for your kind words Alison, what a lovely review. Andrea and her team at St Neots will be made up that you appreciated their efforts

5/5

Google

Great experience viewing 4 properties with Kimberley at the weekend. First 3 on foot, which was good, as we got to chat a bit about the areas etc. Kimberley was very patient, knowledgeable and personable. The team have all been really โ€ฆ

P ยท 8 October 2024

Agent replied ยท 10 June 2024

P B great to hear that Kimberley helped you find the property to become your new home in an area that you know now a little better.

5/5

Google

We are currently in the process of selling with Thomas Morris. Every member of the team has been and continue to be a brilliant help and provide the great service that you require when selling your property. With a special mention to Property Consultant Jenna Lodge for selling the property so promptly.

Harry ยท 23 March 2024

Agent replied ยท 26 August 2023

Thank you Harry - it really has been a pleasure working with you too.

5/5

Google

Great initial meeting to set up house valuation..Found team to be very professional with lots of imformation and correspondence..Thanks to Dominic for his assistance and presentation ๐Ÿ‘ โ€ฆ

David ยท 23 March 2025

Agent replied ยท 26 May 2024

David thanks for your review, great to hear that Dominic and the team @St Neots could offer you professional assistance

5/5

Google

Jenna has been absolutely fantastic so far during the process of purchasing a house. She has always been great with responding to communication and very flexible to viewings.

Rebecca ยท 23 March 2025

Agent replied ยท 24 August 2024

Thank you Rebecca for taking the time to write a review for Jenna @Thomas Morris St Neots

5/5

Google

From my day one at Thomas Morris St Neots, I enjoyed very welcoming service from the entire staff members, and viewing the property with Toni was absolutely fantastic.

Peter ยท 23 March 2025

Agent replied ยท 11 November 2024

Thank you for your kind review and feedback Peter, Toni and the whole team will be delighted

5/5

Google

We have recently moved over from another agent and, despite the downturn in the market, Thomas Morris have managed to find us a potential buyer virtually straight away! Only STC at the moment, but very hopeful! Very professional and good communication so far, and in particular Sarah, who has been excellent.

Stefan ยท 23 March 2024

Agent replied ยท 26 August 2023

Thank you Stefan - there's a long way to go yet but we appreciate your comments and rating.

5/5

Google

We have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during โ€ฆ

Steve ยท 26 July 2024

Agent replied ยท 26 July 2026

Thank you for the five star review. You are a pleasure to work with.

5/5

Google

Sheetal was very helpful on end of tenancy processes, she made things run smoothly and ensured both parties agreed, thank you for the help.

Grayham ยท 4 May 2025

Agent replied ยท 24 March 2026

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

5/5

Google

Fantastic support and service from Kayleigh. She was completely on the ball and helped us negotiate everything perfectly - she was such a great help. Thank you

Helen ยท 19 June 2026

Agent replied ยท 20 June 2026

Thank you Helen, Kayleigh is absolutely obsessed with customer care, she will be delighted that you have recognised this

5/5

Google

Fantastic communication from the team. Marie was particularly helpful and was always very friendly whilst remaining professional.

Mark ยท 21 July 2025

Agent replied ยท 21 July 2026

Good afternoon, We are delighted to hear about your positive experience with our team and โ€ฆ More

5/5

Google

I am delighted with the service I received in buying a house through Thomas Morris. Thank you in particular to Sarah Hazeldine who has been excellent. Sarah was friendly, well informed and answered all my questions, guiding me through the process in an efficient and professional manner.

Tessa ยท 22 May 2024

Agent replied ยท 29 July 2023

Sarah will be delighted to see this review - thank you very much!

5/5

Google

We popped into the office yesterday morning for further information on a property we had seen online. Jenna could not have been more helpful, within half an hour we had viewed the property in person, and had all the information we needed. Thank you Jenna for your fabulous service.

Jessica ยท 23 March 2024

Agent replied ยท 25 October 2023

Thank YOU Jessica! We really appreciate your review and especially your rating of FIVE stars!

5/5

Google

I cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional โ€ฆ

Alisha ยท 26 July 2024

Agent replied ยท 26 July 2026

Thank you for the five-star review. You have been a pleasure to work with. Emma and I wish you health and happiness in your new home. Raphael

5/5

Google

I recently rented a property through Thomas Morris and the process was very smooth and fast. Especially with the help from Billie who was very informative and quick in response to any queries I may have had. Great service

Rhys ยท 23 February 2026

Agent replied ยท 24 March 2026

Thank you for recognising Billie's hard work Rhys, really appreciate the 5 star review

5/5

Google

I would like to give a big shout out to Toni Wigley for great service & guidance with regards to letting out a flat.

Jon ยท 23 March 2025

Agent replied ยท 2 May 2024

Thank you for your "shout out" to Toni her and the team at Property Management will be pleased to hear this.

5/5

Google

Thank you Andrea and everyone at Thomas Morris for your help and understanding for selling our house in difficult circumstances you were brilliant .

Wendy ยท 23 March 2025

Agent replied ยท 24 August 2024

Wendy, I am glad to hear the team @thomas Morris St Neots were able to assist selling your house in difficult circumstance

5/5

Google

A big thank you to Sarah Hazeldine - as first time buyers it is quite daunting not knowing the house buying process, however Sarah was always on hand to answer our questions promptly and professionally. Also thank you to Jenny Luddington who was also brilliant. Excellent service!

Amy ยท 23 March 2024

Agent replied ยท 15 November 2023

Thank YOU Amy. It really is very kind of you to share your thoughts which I will pass on to Sarah, Jenny and the team.

4/5

Google

Hii! Iv been in a property with thomas morris for nearly 3 years now! Sharon has been the main lady we have been working with, she is so lovelie! Allways listens, and always emails back fast! Which is key for us. Always answers questions, and helps the best way she can! She came to our property to do a check up every 6 months- it always went well, and any proplems we had, she went away and sorted it! Thank you sharon!

Natasha ยท 13 January 2020

Agent replied

Hi Natasha, Thank you for that glowing review! Iโ€™ll make sure that Sharon and the team are made aware.

5/5

Google

Jenny was incredibly supportive and proactive throughout the sale of our old property and purchase of our new home. We were in a chain of 10 and she always kept in constant communication with โ€ฆ

Bradley ยท 8 October 2024

Agent replied ยท 12 July 2024

Thanks Bradley, Great to hear that with Jenny @Thomas Morris St Neots, communication throughout the whole chain that this assisted in the process moving to a completion

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Questions about Thomas Morris St Neots

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Neots won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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