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Thomas Morris reviews

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has 3,947 reviews across six offices (Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade) and five platforms, rated 4.7 out of 5 overall. Thomas Morris Huntingdon has the most, 1,164. Checked 9 October 2026.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Thomas Morris. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Having been in business for 11 years, social media has always been a scary subject. Believe me when I say that we have tried many people who have all seemed absolutely ace in getting our messages out. That is until we tried Katie - we …

Maxine · 9 June 2017 · Thomas Morris Huntingdon

5/5

Google

Spoke with Alison who answered my query fully and pleasantly. Lovely service. Many thanks

Chris · 14 May 2017 · Thomas Morris Huntingdon

1/5

Google

Poor quality and slow in response with answering telephones. These guys are in public service but act as though we are serving them. They are intimidating and impolite at the very least. Give you the run around. This is mental torture and there is obviously a lack of training and a lack of monitoring efficiency of staff.

Lisa · 14 May 2017 · Thomas Morris Huntingdon

5/5

Google

Rang to make an enquiry. Call was answered promptly by Arosin. She was very helpful and gave me all the information that I needed to know. After having read all the negative reviews I was indeed surprised to be assisted fully by Arosin, who was very professional, supportive and pleasant. Please keep up with the good work!!

Doris · 14 May 2017 · Thomas Morris Huntingdon

5/5

Google

Rating only, no written review.

Lucian · 28 October 2016 · Thomas Morris Huntingdon

Agent replied

Thank you Lucian.

1/5

Google

POOR. Would never rent with Thomas Morris again! They don't even deserve a 1 star but 0 stars isn't an option.. handled my rent referencing poorly, was spoken to very rudely and even refused to help me. If you are renting with them they …

Zoe · 8 October 2016 · Thomas Morris Biggleswade

2/5

Google

Rating only, no written review.

Raymond · 18 September 2016 · Thomas Morris St Ives

3/5

Google

Rating only, no written review.

Adam · 18 September 2016 · Thomas Morris St Ives

5/5

Yell

The Best!

I recently moved to the UK and was unfamiliar with letting procedures here. I found a great property and the Agents at Thomas Morris were very friendly and helpful as I worked through the process. My new place is perfect and I couldn't be happier. I highly recommend Thomas Morris!

RobinD-12 · 10 September 2016 · Thomas Morris Huntingdon

5/5

Google

After talking to many of the other agents we found in house and im so glad we did. From start to finish they kept us informed , got us the asking price and were a pleasure to deal with. A big thanks to Steve and his amazing team.

Abdul · 1 September 2016 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Mamun. Thanks very much for that. You were a pleasure to deal with and we hope you enjoy your new home.

5/5

Google

Outstanding customer service from Phil and the team in the Didcot office. We had four viewings within four days of putting our house on the market and had accepted an offer within a week, at 98% of our asking price! Throughout the sale and purchase of our new house Phil was exceptional at chasing everyone in our chain and keeping us up to date. We had previously been skeptical about the need for estate agents but In House has really proved their value in selling our home. Highly recommended!

Matt · 1 September 2016 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Matt, thanks very much for your kind words, we work really hard on changing peoples opinions about our industries old-fashioned reputation, its great that you acknowledged the Orchard team's hard work. We hope you are happy in your new home. Thanks again! I.H.

5/5

Google

Clean Cut Media listen to your needs and exceed your expectations. I highly recommend them.

Chris · 6 July 2016 · Thomas Morris St Ives

Agent replied · 6 July 2026

Thank you Chris!

5/5

Google

The service, support, and advice I received when selling my house was excellent. The whole team worked very hard to ensure a successful outcome. The house achieved a fair market price and I greatly appreciate all the help I received, particularly from Rachel. This is the second time in recent years that I have used Robert Oulsnam at Bournville and, should I move in the future, I fully anticipate using them again. I highly recommend this branch of Robert Oulsnam.

Susan · 2 July 2016 · Thomas Morris Royston

5/5

Google

My sister and I sold our late parents house through the Bournville office earlier this year. We were very impressed with all aspects of the service provided and would highly recommend to any future sellers in the area. Sound professional and friendly advice was given at all times by Rachel and Karen. Thank you. Mrs C S & Mrs S W

Carol · 2 July 2016 · Thomas Morris Royston

5/5

Google

The whole team were fabulous from start to finish. Thoroughly professional in the way they handled everything. I wouldn't hesitate to recommend them to anyone. Don't go with an internet company just because they are cheaper - you will need real people on the end of a phone who really care - and that's what you get in the Bournville office. Many thanks to all of them.

Keely · 2 July 2016 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you Keely for your feedback.

5/5

Google

We are very happy with the excellent, professional & helpful service we had from the team in Bournville. They kept us updated on a regular basis and always returned our calls in a timely manner if we needed to leave a message. We valued their advice and individual service.

Patricia · 2 July 2016 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you for your review.

5/5

Google

We were very happy how Robert Oulsnam Bournville dealt with us when buying our new house. After coming to a dead end in trying to finance the purchase Rachael arranged for us to talk to Oulsnam's independent financial advisor Jacqui and through her we were able to finance it. .After that any query we had was dealt with very quickly and we were always kept informed on how the purchase was going.So I would certainly recommend them and would like to mention Rachael and Jacqui in particular.

Peter · 2 July 2016 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you for your review and we are glad that your query was dealt with quickly.

5/5

Google

Oulsnam Bourneville office were great throughout my transaction. Straighforward and no-nonsense advice which was appreciated, particularly from Laurie who showed me the house. Jacqui at Crystal Finance was also brilliant throughout.

Ruth · 2 July 2016 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you for your review.

5/5

Google

The team at Bournville was unfailingly helpful throughout our sale process and it was clear that they worked hard to market our home and obtain the best price. At no time did we feel we weren't on their priority list and their hard work achieved an excellent outcome.

Jane · 2 July 2016 · Thomas Morris Royston

Agent replied · 2 July 2026

Thank you for your review. We are glad that the team at Bournville were able to assist you selling your home.

5/5

Google

They dealt with everything very efficiently and were very helpful throughout.

Richard · 2 July 2016 · Thomas Morris Royston

Agent replied · 2 July 2026

Many thanks for your review.

1/5

Google

Awful company. I rented a property through them, which appeared to be lovely and in good condition. It turned out that there'd been substantial water damage throughout the property, and several unfixed leaks, which the company failed to fix. They were terrible at responding to emails, and their workmen failed to turn up on several occasions. I had to call environmental health in to get any results at all, and even now, they are trying to claim money for damages that happened due to their negligence. I would absolutely avoid at all costs. I've had to throw away hundreds of pounds worth of property because of damage due to leaks and water damage, and all these problems were highlighted BEFORE I moved into property.

Evelyn · 25 May 2016 · Thomas Morris Huntingdon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

How many reviews does Thomas Morris have?

Thomas Morris has 3,947 reviews across its six offices, rated 4.7 out of 5 overall: 3,802 on Google, 98 on Facebook, 34 on Yell, 1 on View Agents, 12 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Thomas Morris office has the most reviews?

Thomas Morris Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Thomas Morris Royston with 959.

Where are Thomas Morris's offices?

Thomas Morris Huntingdon, 59 High St PE29 3DN; Thomas Morris Royston, 6 Melbourn St SG8 7BZ; Thomas Morris St Ives, 24-26 Crown St PE27 5AB; Thomas Morris Ramsey, 9 Great Whyte PE26 1HE; Thomas Morris St Neots, 4-6 Market Square PE19 2AW; Thomas Morris Biggleswade, 1 Market Square SG18 8AP.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.