Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on four platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKris has made us as first time buyers, feel very relaxed and really helping us enjoy the process of buying our very first a home. From viewings to explaining what each part process will be like, we feel very …
Thank you for your glowing review Molly, Kris will be delighted -Thomas Morris strive for excellent customer service and we look forward supporting you through the buying process.
5/5
GoogleTM at Ramsey found a buyer for my house very quickly, and at the asking price too. I've been dealing with this branch for sales, purchases and lets for several …
Hi Martin, so pleased to hear your recommendation and glad to know that the team at Ramsey achieved a full asking price quickly for you.
5/5
GoogleI recently had the fortune to have Sarah Mercer assist me in a complex mortgage situation. Apart from other factors, I am nearing retirement age and was concerned that I would have problems trying to get a mortgage. Sarah found the right …
Hello Kim and thank you so much for taking the time and trouble to post this review of our Ramsey colleague Sarah. It really is appreciated.
5/5
GoogleI recently chose Thomas Morris to market a property for me. In everything, and at all times, no matter which member of the team I spoke with, they were professional in their approach whilst being caring and sensitive to my needs as a …
Hi There Bob - We really appreciate the time and trouble you have taken to post such a detailed review. We look forward to serving you again in the future.
5/5
GoogleExtremely helpful throughout the process so far. A great deal of time spent by Jurga showing me properties for the full afternoon, allowing me to easily compare and contrast properties easily. Julie has been super helpful and very …
Very much appreciate the 5 star review Kathryn
5/5
GoogleI cannot thank Thomas Morris enough for all of their patience and professional help with the sale of my mums flat at 2 Station Gardens in Ramsey. Julie the Manager personal approach to all the problems that we had was positive …
Thank you so much for the kind words and 5 star review Mike. Julie, Alex and the team will be over the moon that you have taken the trouble to thank them
5/5
GoogleThe Thomas Morris team at Ramsey went above and beyond despite an incredibly difficult chain. Julie was a star, keeping me in the picture the whole way, chasing other parties (some needing more chasing than others) while keeping a high …
Hi Sally, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Ramsey. We wish you the best of luck and once again, thank you for choosing Thomas Morris.
5/5
GoogleI rented my property with Thomas Morris Ramsey - Kris Withers was a pleasure to deal with. I shopped around for lettings agents but liked Kris' approach and communication. …
Thank you for the positive feedback Sarah, Kris will apreciate it very much
5/5
GoogleI purchased a property through Thomas Morris. The service I received from Alex was fantastic. He was very friendly, open and honest and followed up with myself as promised. …
Thank you Zelda for your review for Alex, I am pleased to hear he made the process very easy, He will be grateful for your comments.
5/5
GoogleHaving dealt with Jemma Woodroff, the Property Consultant/Sales Progressor, and colleagues at Thomas Morris, I would highly recommend their service. My sale became particularly complicated but …
Jemma will be so happy to see this review Sandra - particularly for such a complicated sale. Thanks.
5/5
GoogleThe team in St Ives were extremely helpful and fridnly during the whole process of my purchase. Barney was a fantastic contact and was always available so I could arrange visits to houses without issue. When I chose a house to purchase …
What a lovely review Michael - thank you so much! I will ensure that Jemma and the team are aware of your kind words.
5/5
GoogleThe team at Thomas Morris were great, both friendly and professional they made buying our first home a much less stressful experience than we were expecting it to be. The level of communication at every step was brilliant without being …
Thank you Matt - we really appreciate your generous comments, 5 star review and offer to recommend our services.
5/5
GoogleI was delighted with the service I recently received from Thomas Morris in relation to my house sale. A really professional service was provided from start to finish, I was kept up to date on a weekly basis at each stage of the sale, even …
Glad to have been of service Paul and thanks for your kind comments and offer to recommend.
5/5
GoogleVery good service, could do with more regular updates but overall Thomas Morris did a good job, all staff that I dealt with were very helpful but special thanks must go to Dan Attfield who was spot on with his valuation, really …
Thank you Michael - I will certainly pass on your feedback to Dan, Alex and the team at St.Ives.
5/5
GoogleThomas Morris have been selling properties for me for the last 11 years. They have always been friendly, efficient and professional. This year Barney Hase of Thomas Morris, sold a property for me. He showed …
Thank you Chris - your comments and rating are really appreciated. I will ensure that Barney, Katy and the team are made aware.
5/5
GoogleThomas Morris, and Will in particular, have done an incredible job for me in a really challenging market. Would not hesitate to recommend. …
Hi Mark and thank you for your very kind comments and offer to recommend our services. Will and the team will be informed.
5/5
GoogleAmazing, really happy and Great experience with the TM team from st.ives, from the start I spoke with Dan who guided myself and assured me with all the options I had, his knowledge and time served experience showed and I felt comfort …
Wow! Thank you very much Mr Bruce, for such a long and detailed review of your experiences with our St.Ives team. I know they will be absolutely thrilled to see your comments and 5 star rating!
5/5
GoogleThe process of selling a house and finding your next dream home is so challenging but Thomas Morris take the stress away meaning far less sleepless nights. Katy from St Ives in particular has been amazing, nothing is too much trouble, her …
What kind comments Claire! Thank you so much for providing such a detailed review and 5 star rating.
1/5
GoogleUnfortunately Thomas Morris had very minimal communication post sale agreement on my house. After the offer was accepted I got ONE phone call on the day of exchange. As I write this it’s my completion day and Thomas Morris have not …
Thank you for taking the time and trouble to post this feedback. We are naturally sorry if you felt our communication post agreeing the sale was not at the level it should have been and are very grateful for your honest feedback.
5/5
GoogleI can't recommend the staff of Thomas-Morris highly enough. They sold my house in the most difficult of financial times. They supported me every step of the way and kept me updated on every viewing. Everyone there was friendly, kind, and …
Bodilang - thanks for such a wonderful review of the team @Thomas Morris St Ives. I am glad to hear that you would "definitely place your trust in them again".
5/5
GoogleWe approached several mortgage brokers, and upon speaking to all of them, it became clear to us that Embrace Financial Services was the right choice, particularly after speaking to Justyna. We were impressed by her knowledge about the …
Martina, thanks for taking the time to write a review for Justyna from Embrace Financial Services @Thomas morris St Ives & the 5*
5/5
GoogleAs most know, selling a home can be stressful, long winded and a chore! Well I was selling my parents home for them as a POA, I dealt with Barney Hase as main contact & felt his personal understanding was comforting & kept me updated with …
David thanks for your glowing review of Barney. He really does take the time to understand each clients personal circumstances and that the team @Thomas Morris St Ives, concluded the sale in a timely manner even in a "sticky market".
1/5
GoogleHonestly in shock at my partners experience trying to buy her first house from these guys. …
We fully appreciate the difficulties surrounding this, we share your partner’s frustration. As you are no doubt aware, there are some uniquely challenging circumstances linked to this transaction. Let us reassure you we are doing all in our limited sphere of responsibility to progress this matter as quickly as possible.
5/5
GoogleThe service I have received from your agents has been outstanding. The selling process of my house has been through one of the most difficult times due to the national economic turmoil and cost of living crisis. However, your agents have …
Jean thank you so much for taking the time to give such a great review of the service provided in as you mentioned "the most difficult times due to the national economic turmoil and cost of living crisis". The team at St Ives will work through any eventuality to get the results you received.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
