Trusted Agent profile Β· Cambridgeshire, Hertfordshire and Bedfordshire

Verified

Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

3,936 reviews across 6 offices and 4 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,810

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The kindness, from all the staff was wonderful. Their consideration, knowledge and the help I received for my sale and purchase was professional with a personal touch. I highly recommend them.

Cheryl Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 11 January 2025

Hi Cheryl, thank you for taking the time to leave a review for us at Thomas Morris Sales & Lettings Biggleswade. We're happy we could meet your expectations!

5/5

Google

Everyone at Thomas Morris was brilliant throughout the long and sometimes stressful sale of our house.

Steve Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 9 November 2024

Thank you for your 5 star review. I'm sorry to hear that the sale of your house has been long and stressful , we share your frustration! I'm glad that the team at Biggleswade were on hand to help you through it. Best of luck with your next chapter.

5/5

Google

I cannot recommend the staff at Thomas Morris enough. India in particular went above and beyond during our house sale, and was a real calming and reassuring presence throughout. I wouldn't hesitate to recommend them to any of my friends and it’s a shame we’ve now moved out of the area otherwise we would 100% use them again!

Caroline Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 9 November 2024

Thank you for your lovely review Caroline. India and the team wish you all the very best for the future

5/5

Google

The entire staff at Thomas Morris was amazing during our house purchase; without their assistance, especially Jen, the transaction would not have been completed. Professional service from beginning to end, going above and beyond. This is our second time using them, and we would not hesitate to do so again!

Sam Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 23 October 2024

Thank you for this fantastic feedback. Jen and the team will be pleased that you have been happy with the service provided. Its great to hear that you are a returning customer and that you would return again!

5/5

Google

I needed help with some fine detail regarding a house sale and Jen Newton at Thomas Morris was incredibly helpful. It probably goes without saying that I will be contacting them again in the future should the need arise and I would certainly recommend Jen / Thomas Morris to anyone I know. Thanks again

Martin Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 26 August 2024

Thank you for your review for Jen @Thomas Morris Biggleswade, she will be please to read this.

4/5

Google

Excellent service from India and the other sales agent. The one negative being the affiliated home insurance company I was put onto, First2Protect, who tried to pull the wool over my eyes with an outrageously high quote. I would recommend that Thomas Morris break their association with this company.

Paul Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 26 August 2024

Hi Paul thank you for your review for India and the team @thoma Morris Biggleswade, and thank you we have taken note of your last comment.

5/5

Google

The "team" were great. Continually follow up feedback and comments relayed throughout. Very professional friendly helpful and knowledgeable about the property market. No hesitations in recommending them to anybody else.

Cheryl Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 3 July 2024

Hi Cheryl, thanks for the "team" review of all @Thomas Morris Biggleswade, great to hear that you have no hesitation in recommending them.

5/5

Google

We did not sell with these guys, but as a buyer they were phenomenal! Really good comms, they did their main customer proud, if we sell in the future we would use them! Genuinely great and far better than the people we sold with for comms and info.

Christian Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 3 July 2024

Hi Christian, great to hear that from a buyers perspective the team @Thomas Morris Biggleswade were "phenomenal" to both you and the vendor, you know where we are when the time comes to sell....

5/5

Google

An outstanding service from Thomas Morris.We're very happy.πŸ˜‰ …

Jonald Β· 20 March 2025 Β· Thomas Morris Biggleswade

Agent replied Β· 14 June 2024

Thanks Jonald, for your outstanding 5 star review. The team at Biggleswade will be pleased to hear this

5/5

Google

A Estate Agent you can trust, will give honest responses to questions, keeps you informed and are really friendly. Julie has been a great help to us in getting to know an area we are not familiar with, with brilliant local knowledge, nothing has been too much trouble, making us aware of new properties and keeping us up to date.

Philippa Β· 16 March 2025 Β· Thomas Morris Ramsey

Agent replied Β· 24 March 2026

Philippa, thank you so much for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

5/5

Google

Thanks to Issy and the lettings team, in getting a quick turn round on new tenants in our rental property, great attention to a time scale.

Kevin Β· 5 March 2025 Β· Thomas Morris Royston

Agent replied Β· 20 March 2026

Kevin, thank you so much for your high rating! We sincerely thank you for the positive review.

5/5

Google

I can not thank Theo at Thomas Morris Estate agents enough. He went above and beyond to help progress my mother’s purchase and we are truly grateful to him. Dedicated to customers service excellence. What a great estate agents !

Zimba Β· 2 March 2025 Β· Thomas Morris Royston

Agent replied Β· 4 May 2025

Zimba, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes,

5/5

Trustpilot

Dealt with Paula in the Royston Office

Dealt with Paula in the Royston Office, so very helpful, great service from start to finish, thank you.

Jocelyn Β· 27 November 2024 Β· Thomas Morris Huntingdon

5/5

Google

Excellent service from Thomas Morris Ramsey whenever I have been involved with them. Professional, helpful, excellent at maintaining contact. I have been assisting a family member who doesn't live locally most recently and their friendly …

K Β· 20 October 2024 Β· Thomas Morris Ramsey

Agent replied Β· 26 August 2024

That really is a fantastic review Kevin - thank you very much. I'm really glad we were able to help you and your family.

5/5

Google

I have placed two properties for sale with Thomas Morris. All viewings, apart from one which was at short notice, have been conducted by one of the team and feedback has been given on each occasion. I have recently accepted an offer on one …

Louise Β· 20 October 2024 Β· Thomas Morris Ramsey

Agent replied Β· 22 October 2024

Thank you so much for your kind review and for your valued business. Julie and her team will be delighted that you are so satisfied with their service

1/5

Google

Rating only, no written review.

Ashley Β· 18 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 27 June 2024

Hello Ashley, I'm sorry that you feel that the service you received was of such low quality and will let the team know.

5/5

Google

We brought our home 5 years ago via Thomas Morris and sold it via them this month. Thomas Morris as an agent have been superb, they have given accurate and honest advice in terms of selling our property within a local competitive market. …

Casey Β· 15 October 2024 Β· Thomas Morris Biggleswade

Agent replied Β· 23 October 2024

Thank you so much for your detailed 5 star review Casey. Jen always tries to give 100% service to our clients, so she will be very grateful to red your comments. See you in a few years!!!!

5/5

Google

My partner and I have been looking to buy our first home in Biggleswade. We’ve spoken to many agents (both businesses and independent ones), and the experience with Thomas Morris was by far the best - Danielle has been the loveliest, …

Sandy Β· 15 October 2024 Β· Thomas Morris Biggleswade

Agent replied Β· 26 August 2024

Sandy - thank you for taking the time to write a very kind review for Danielle @Thomas Morris Biggleswade, i know she will wish you the best with your purchase on the newbuild.

5/5

Google

We'd like to give Sarah and Jenny a huge thank you for helping us secure our first home. As first time buyer's we really relied on the expertise of both Sarah and Jenny during this process. …

Paige Β· 8 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 6 February 2024

Hi There Paige and Dan. Thank you so much for your detailed review of what sounds like an excellent experience with our St.Neots team.

5/5

Google

We(Myself and my beloved wife) are highly recommending Thomas Morris sales and lettings in St Neots, Their customer service is second to none.Toni wigley quality is consistently outstanding, exceeding to expectation …

Unuigbe Β· 8 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 23 October 2024

Unuigbe I am glad you and your beloved wife have had such a good experience and that Toni @Thomas Morris Property Management has exceeded your expectations.

5/5

Google

We have recently purchased our home through Thomas Morris St Neots. Each member of the team has been professional, friendly and supportive throughout the whole process. …

Ashley Β· 8 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 23 October 2024

Thank you Ashley, the team at St Neots will really appreciate your kind words and 5 star review

5/5

Google

Luisa Dino was of invaluable help in resolving two maintenance issues that both arose at the same time. She liaised with my landlord to secure permission for urgent repair work to be carried out and arranged for a plumber to call (on a …

Alex Β· 8 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 23 October 2024

Thank you for your 5 star review Alex, Luisa loves to go the extra mile and will be delighted that you were so happy with the service you received

5/5

Google

I would highly recommend Andrea and her team at Thomas Morris St Neots. In an ever changing market it took several attempts to get my Cottage to the point of Exchange, but throughout, Andrea and her team remained consistent in the advice …

Alison Β· 8 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 23 October 2024

Thank you for your kind words Alison, what a lovely review. Andrea and her team at St Neots will be made up that you appreciated their efforts

5/5

Google

I bought the most difficult of scenarios to Andrea, it has been a lengthy, stressful sale of my property with a complex recipe of legal complications. Andrea has managed above and beyond for all of the parties to completion, her resilience, …

Tony Β· 8 October 2024 Β· Thomas Morris St Neots

Agent replied Β· 24 August 2024

Tony - great to hear that Andrea @Thomas Morris St Neots - has been the "glue " in the most difficult of scenarios, an that you had a satisfactory outcome.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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