Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently purchased 3 sign faces. The work was quality and timely. I look forward to more business with them.

Daryl · 10 June 2019 · Thomas Morris St Ives

5/5

Google

Rating only, no written review.

Joeyumstead · 10 June 2019 · Thomas Morris St Ives

5/5

Google

Really nice and friendly staff... i’m buying a house and Gareth and Hugh made the experience much easier and happier !! Helping us all the way... we couldn’t choose better company , thank you

Renata · 9 June 2019 · Thomas Morris Royston

Agent replied · 9 June 2026

Thanks for the lovely review Renata! So pleased you have had such a great experience with us

5/5

Google

My wife and I recently sold our property through Hugh and the team in Marriott's Faringdon. We couldn’t reccommend them highly enough. Hugh and the team were so helpful, courteous and professional. We really felt …

K · 9 June 2019 · Thomas Morris Royston

Agent replied · 9 June 2026

Thank you for the 5 star review Matt! We strive to give that personal and outstanding customer service so we are pleased you feel you have received this with our Faringdon Office.

5/5

Google

Rating only, no written review.

Home · 25 May 2019 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you for your review Kevin, it was a pleasure working with you.

5/5

Google

Very professional, helpful and friendly. They know the area well can help you get the best deals out there. Would recommend! :)

NW · 22 May 2019 · Thomas Morris St Neots

Agent replied

Thank you!

5/5

Google

Great communication from all the team in the St Neots office. They are all lovely and enthusiastic. Feedback from viewings was prompt and helpful. I have been very happy with the service. I will definitely recommend to friends and family.

Gaye · 22 May 2019 · Thomas Morris St Neots

Agent replied

Hi there Gaye, Thank you for your 5 star rating, your positive comments about the #StNeots office and your very kind offer to recommend our services.

1/5

Google

Amazing how customer unfriendly the Land Registry is, they need to change

Eamon · 14 May 2019 · Thomas Morris Huntingdon

1/5

Google

Nightmare to get through.. Long waiting times and unable to get reliable and timely information.

Ian · 14 May 2019 · Thomas Morris Huntingdon

5/5

Google

So, I had previously rang HM Land Registry to make an appointment and they were great on the phone. When we visited the Croydon office, we were seen immediately ((a few minutes before our appointment) and I really must say, the young lady was so helpful, polite and jolly. She went out of way to do what was needed. Brilliant service. The only thing that confused me was the model of the ship in the waiting area! I thought there would be something more land- based!!! Pretty though. Shame there’s no disabled spot nearby. Croydon council need to sort that out. Thank you.

Amber · 14 May 2019 · Thomas Morris Huntingdon

5/5

Google

From my initial enquiry which started on their website until the completion of the deal, I have to say I am so impressed with the level of service and professionalism of Thomas Morris staff. It started with the web and I would like to thank the web team for passing on my enquiry because I really thought I would have to go into the branch and this would have delayed things no end. The in staff branch were friendly and professional throughtout the process. They kept me up to date and informed at every stage. When I made an enquiry they responded promptly and answered all my questions.

Manic · 1 May 2019 · Thomas Morris St Neots

Agent replied

What a thoughtful and kind review! Thank you Mr Peacock for your comments - I know this will mean a lot to the team at St.Neots.

5/5

Facebook

Sean and Sarah from your Ramsey branch have been fantastic throughout the process of arranging our mortgage - I couldn't recommend them enough! They continually went out their way to help us even staying open late to see us. Great work!

Alex · 26 April 2019 · Thomas Morris Biggleswade

Agent replied

Alex & Grace absolute pleasure to help in anyway possible. I hope you secure your first home quickly and efficiently. ????

1/5

Facebook

Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.

Jeff · 11 March 2019 · Thomas Morris St Ives

5/5

Facebook

Efficient and friendly, helped us to buy a lovely property very quickly

Penelope · 26 February 2019 · Thomas Morris Biggleswade

5/5

Google

…

Mark · 21 February 2019 · Thomas Morris Biggleswade

Agent replied

Hi Mark - Thank you for your comment and five star rating - much appreciated!

5/5

Facebook

They are the most incredible agent and what all agents should emulate to. Their service is different grade and they genuinely care about their customers

Tony · 20 February 2019 · Thomas Morris St Ives

Agent replied

Cheers Tony!

5/5

Facebook

I just want to say a massive Thank you to Thomas Morris From the team in Royston office to their head office they have been fantastic In particular my Landlord Peter and a lady called Sharon from head office Together myself and the team have made this journey a lot easier - I believe if you are kind to others they will be kind to you and I can promise you all that these people are some of the kindest people I have ever had to deal with They have given me nothing but support since I have lost my job because I became unwell and in return lost my home I wasn’t able to afford to live in the property anymore and extremely distressed about this They reassured me and helped me every step of the way to ensure I was able to leave with the least stress possible Every phone call and every email sent was responded to immediately , professionally and with kindness even at night time they would email back if they could They worked tirelessly to ensure I was not left with lots of arrears and ensure I had some money to come away with as I have lost everything Any problems I had they treated me with the utter most respect and understanding I cannot begin to explain how grateful I am that I had them to support me through this tough time Not only all of this they would come and do inspections 6 monthly and always friendly , they considered letting me have a pet which really helped my emotional state , when ever there was a problem- ie the sink leaked once they send someone out straight away I would highly recommend Thomas Morris they go above and beyond for their tenants

Kylie · 8 February 2019 · Thomas Morris Biggleswade

5/5

Facebook

What a fantastic team at the St Ives branch. It’s been a tough year selling our house, however I’ve always received continuous support and positive encouragement. I would like to say a big big thank you to Katy and the team for all of the hard work over the last year! Wayne & Alex

Wayne · 31 January 2019 · Thomas Morris St Ives

5/5

Facebook

What a fantastic team at the St Ives branch. It’s been a tough year selling our house, however I’ve always received continuous support and positive encouragement. I would like to say a big big thank you to Katy and the team for all of the hard work over the last year! Wayne & Alex

Wayne · 31 January 2019 · Thomas Morris Biggleswade

5/5

Google

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Sandie · 17 January 2019 · Thomas Morris Royston

Agent replied

HI Sandie, Thank you for leaving this review! Julie and the team at Royston will be delighted to hear that you are so happy with the service you have received. Good luck in your new home.

1/5

Google

…

Nick · 17 January 2019 · Thomas Morris St Neots

Agent replied

Thank You (again) Mr Murphy for sharing your views. We have a different view in respect of your experience and are sorry that you feel as you do.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

How many reviews does Thomas Morris have?

Thomas Morris has 3,947 reviews across its six offices, rated 4.7 out of 5 overall: 3,802 on Google, 98 on Facebook, 34 on Yell, 1 on View Agents, 12 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Thomas Morris are counted once, not once per office.

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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