5/5
GoogleIt's great to have professional staff with modern equipment. I've been familiar with your organization's work and was very pleasantly surprised by the quality of its work. I wish you success, and I guarantee you'll become even better!
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,947 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.
3,802
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on View Agents
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,164 reviews · 1,080 on Google (4.6)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ959 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB843 reviews · 730 on Google (4.8)17 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE553 reviews · 470 on Google (4.8)20 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW461 reviews · 378 on Google (4.8)14 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP353 reviews · 270 on Google (4.8)13 in the last 90 days
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Thomas Morris office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleVery rude staff
Agent replied · 23 June 2026
Hi Chris, we are very sorry to hear this. Can you please provide us with more information so we can review what happened.
2/5
GoogleWe are tenants and letcheck performed the inventory and check-in on our move in date. Unfortunately, we are not satisfied with our experience and we did try to resolve our concerns with letcheck directly. At the time of check-in, letcheck …
5/5
GoogleAlways reliable and efficient , very happy with service, no complaints
Agent replied · 23 June 2026
Dear Peter- thank you for your very positive review, much appreciated
5/5
GoogleI have used the Let Check company as a landlord for 2 years now and have to say I have been impressed with their service and professionalism. In my latest contact with them this month where they were to complete a “check out” followed by a “check in” for the same property the service worked well. This process was completely smooth and I now have new tenants and the security of a concise inventory report. I would recommend them in the future for other landlords.
Agent replied · 23 June 2026
Dear Keith, thank you for taking the time to post such a positive review- reviews like this make our day.
5/5
GoogleVery professional Viewing .
Agent replied
Hi Mark - Thank you for your comment and five star rating - much appreciated!
5/5
GoogleRating only, no written review.
Agent replied
Hi There Sam - THANKS for your five star rating... much appreciated!
5/5
GoogleThomas Morris and especially Karla Marwood their Property Consultant did an amazing job with selling our house. Karla has amazing communication skills and works very hard to sell your house.
Agent replied
Dear Mariam, Firstly, thank you very much indeed for taking the trouble to leave a 'Google review' - it's appreciated. I'm so pleased that you were happy with the service you received from Karla and the team and will make sure they are aware of your thoughts.
5/5
GoogleExcellent experience using Thomas Morris to purchase our first house. Karla Marwood looked after us every step of the way, nothing was too much to ask. Thanks for making our first experience of buying a house a positive one!
Agent replied
Hi Jodie - Thank You for taking the time to leave your thoughts on this review site. We’re delighted that Karla and the team were able to help.
5/5
GoogleKarla and her colleagues were helpful and reliable throughout. Additionally a mention for the in-house mortgage consultant, Ray, who explained the process clearly, got us a good deal, and made sure everything went through smoothly
Agent replied
Thanks for that Jim - I'll make sure that the team hear about your comments and 5 star rating!
5/5
GoogleThe staff at the Biggleswade branch have supported and guided us through what has been a very long and difficult process. When vendors have let us down their guidance, knowledge and professionalism has kept us going. All of the staff have been really helpful but special thanks to Karla and Ryan, your hard work is appreciate
Agent replied
HI There Nikky, Thank you for taking the trouble to leave a review here. It really is appreciated by the whole Thomas Morris team at Biggleswade. We're delighted that we've been able to help.
5/5
GoogleI’m a First time buyer... great support and regular contact from Karla from the start, couldn’t have asked for much more! Karla was always ready to answer all questions and check through all my paperwork! Thanks!
Agent replied
Hi Melissa, I'm so pleased that as a first time buyer you believe that you received the right support and assistance from Karla and the Biggleswade team. Thanks for you review!
5/5
GoogleJenny was probably one of the best estate agents I worked with in my search for a new home. She's so genuine and honest. She didn't bombard me with phone calls and communicated in a way that fitted around me.
Agent replied
Hi Marie, Thank you for such a positive review of your experience with Jenny and the team at Biggleswade! The team will appreciate your comments.
5/5
GoogleWe had a great experience with Alastair Smith at TM. Very easy going, quick to respond to us, and nothing seemed too much trouble. He came highly praised by a friend and we now know why. Luckily we ignored his pricing suggestion as we pushed for what we wanted and got it in double quick time, but other than that - fabulous.
Agent replied · 29 July 2023
Hi Scott, Thanks for that. I know that Alastair and the team will really appreciate your comments and 5 star rating!
5/5
GoogleRating only, no written review.
Agent replied
Hi Elena - thanks for your FIVE star review... much appreciated!
5/5
GoogleThomas Morris went above and beyond helping me sell my home. i am a widow in my 80s and they made it easy for me to understand what was going on.
Agent replied
Thank you David - your rating and comments will be much appreciated by the team!
5/5
GoogleThomas Morris supported the purchase of our house, keeping the process on track by keeping us informed at every stage. They were efficient and professional, particularly getting back to us with responses to our queries. We were very grateful to Alistair for all he did.
Agent replied
HI There Janet - what a lovely review! I will make sure that Alistair and the team see your response.
5/5
GoogleI have always found, both Josh and Mark to be positive, proactive and approachable. Securing viewings from suitable applicants. I would highly recommend them in the Huntingdon area to any prospective clients.
Agent replied
Hi Amie - Thank you for taking the trouble to post this review, it is appreciated. I know that Josh, Mark and the rest of the team in Huntington will be delighted with your comments. Your recommendation is also appreciated!
5/5
GoogleWe purchased through Thomas Morris earlier this year with the fantastic help of Julie. She kept us fully informed of the entire process and up to date with our solicitors questions and responses. She took away all stresses with her friendly cheery manor. Thank you for all your hardwork Julie.
Agent replied
HI Sandie, Thank you for leaving this review! Julie and the team at Royston will be delighted to hear that you are so happy with the service you have received. Good luck in your new home.
1/5
GoogleAs a company that is supposed to have customer service at its forefront, I have been left very disappointed with the service. When trying to achieve Product Reviews Stars on Google Shopping Campaigns, I have been sent on a wild goose chase. …
Agent replied · 19 June 2026
Hi Luke, thanks for your review. We're disappointed to hear that you've experienced some difficulties during your time with Feefo. I understand that you are currently liaising with one of our senior technical staff, so hopefully this will … More
1/5
GoogleMade lots of promises had to do everything myself, persuaded me into 6 months contract.. Sarah Armstrong is very aggressive and keep saying that they can't guarantee …
Agent replied · 19 June 2026
Hi Alyona, Thank you for your feedback. We're sorry to hear you are unhappy with our service, and are reviewing what happened. … More
1/5
GoogleI noticed that there was a huge disparity between Feefo reviews (positive) and other review sites - yell / google / trustpilot - for a company I had a problem with. …
Agent replied · 19 June 2026
Hi Graham, I'm really sorry to hear you've had a bad experience. I understand you've been in touch with our support team. I'm sorry there's not more we could have done to solve your issue. … More
1/5
GoogleI can see based on their Trust pilot score of 1.5 and poor google reviews why people do not trust or use Feefo. I signed up as a business and false promises made by their sales team and subsequently poor customer service means I will be going back to more reputable based platforms for my companies review requirements. Poor company, poor ethos and screen real reviewers from leaving feedback.
Agent replied · 19 June 2026
Thank you for your feedback, I am sorry that you feel our service has been lacking since you signed up with us. I would encourage you to get in touch so that we can complete the set-up of your account and fully understand and resolve the issues that you have raised. I would be keen to know more about your comments regarding screening reviews, as we only remove reviews when they meet very specific criteria, which can be found in our Q&A here: https://www.feefo.com/business/gb_en/b2c-customers. We look forward to hearing from you. Kind regards, Pete Oestreich | Head of Customer Operations
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thomas Morris
How many reviews does Thomas Morris have?
Thomas Morris has 3,947 reviews across its six offices, rated 4.7 out of 5 overall: 3,802 on Google, 98 on Facebook, 34 on Yell, 1 on View Agents, 12 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Thomas Morris are counted once, not once per office.
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
