Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Im a new landlord and was recommended to use Thomas Morris through a family friend.I have found them very helpful through the whole process and feel confident leaving my property to be fully managed by them. Thanks for all your help the lovely ladies of the Colmworth office

Cayce · 30 July 2019 · Thomas Morris St Neots

Agent replied

Thank you very much for your 5 star rating Cayce and for taking the time to write a review. It's always great to know when we have been recommended. I will be sure to let the team know you have been happy with the service you have received.

5/5

Google

Since I have started renting this property in Sawtry, I have managed to build a working and friendly relationship with a young lady named Rosie Burke at the office in St Neots. Anytime I have an issue I just call and speak with Rosie, who gets back to me within 48 hours with an answer depending if this a work day. Thomas Morris have been fair, polite, courteous and helpful throughout my tenure and long may that continue. I am updated regularly, by emails and even calls from Rosie to male sure all is ticking along and for conformation of when repairs are to be carried out and for permission to give contractors my details. Thank you Rosie for making this easy and stress free, albeit sometimes it may not seem that way. Kindest Regards Den Dowdle

Den · 30 July 2019 · Thomas Morris St Neots

Agent replied

Hi There Den - Firstly, thank you for taking the trouble to leave such a detailed review of your experiences with our Property Management team. I'm particularly impressed with your references to Rosie who I know will be very pleased to read your review. I will be sure to pass on your comments to Rosie and the team!

5/5

Google

I am a first time landlord and needed help and direction with a difficult tenancy. Having chosen Thomas Morris, as they were the estate agent who sold me the property, I found all the staff to be helpful, but in particular I found Sharon Sculpher to be excellent. Not only in her communication and advice, but also in her quick response to any queries I had, despite her heavy workload.

Chalet · 30 July 2019 · Thomas Morris St Neots

Agent replied

Hi There Gary - Thanks for this review, I will make sure that the team are aware.

5/5

Google

We would like to thank everyone at Thomas Morris for all their help and support with buying and letting our homes nothing has been too much trouble always on hand to help thank you Adrian and Jackie

Jackie · 30 July 2019 · Thomas Morris St Neots

Agent replied

Wow! Thanks for that - I'll make sure all of the team are aware of your comments.

1/5

Google

I am now going to add the email from thomas Morris and Lisa Bargh in particular she has still stolen my money 2 weeks after I have left... please see attached photos.... Every single email more and more charges are added for made up stuff... NEVER RENT FROM THESE PEOPLE

Nick · 30 July 2019 · Thomas Morris St Neots

Agent replied

Thank You (again) Mr Murphy for sharing your views. We have a different view in respect of your experience and are sorry that you feel as you do.

5/5

Google

Twice yearly my rented abode is visited and inspected by the delightful Sharon Sculpher, Eaton Socon Branch. I cannot speak more highly of her professionalism and warmth. Her smile and charm would light up any room of the house ! Always on time and thorough in her duties. Whatever sporadic, little problems I have are ALWAYS dealt with by the speed resembling a click of a finger which suggests to me that she also works with a team who provide the very best of service in their field. A team I will always recommend. Thanks to all the staff over the years and long may it continue. Love Alex xx

Alex · 30 July 2019 · Thomas Morris St Neots

Agent replied

Dear Mr Hough, All I can say is THANK YOU for taking the time to publicly acknowledge the efforts of team at Thomas Morris Property Management - I know that they will appreciate it!

5/5

Google

I am a tenant in a property managed by Thomas Morris. The staff who I have dealt with since moving in have always been polite, efficient and kind in dealing with any queries or problems. We are inspected once every three months to make sure the property is safe and habitable by the lovely Ms Scott who is conscientious, good -humored and always listens to any problems and potential issues and isn't just going through the motions.. - a rare trait. Highly recommended.

Dean · 30 July 2019 · Thomas Morris St Neots

Agent replied

Dear Dean - thanks very much indeed for taking the time to leave your thoughts about our property management team... particularly Ms Scott!

5/5

Google

I've been a tenant with Thomas Morris for a year and couldn't praise them enough!! Any issues dealt with promptly and very helpful. Definitely would recommend them if your either tenant or landlord.

Lisa · 30 July 2019 · Thomas Morris St Neots

Agent replied

Hi Lisa, Thanks for taking the time to share your thoughts. I’ve passed on your comments to the team!

5/5

Google

Had a very good experience renting through Thomas Morris for the past couple of years, particularly dealing with Lisa and Jenna in the property management team!

Mathew · 30 July 2019 · Thomas Morris St Neots

Agent replied

HI Mathew - Thanks for that. I'm pleased that you have been dealt with so well over the last 2 years and will let the team know.

5/5

Google

Our property was lovely, well managed and I found all my contact with Thomas Morris to be positive and efficient. Any issues were dealt with quickly. Would highly recommend.

Tiff · 30 July 2019 · Thomas Morris St Neots

Agent replied

Thank you Tiff Talbot - much appreciated!

5/5

Google

I'm a tenant managed by Thomas Morris and we've been here for almost 4 years. I could not be more pleased with the care and service provided by this agency. Sue, our primary contact, is incredibly responsive to things we need done, with great communication, and absolutely lovely to work with. Highly recommend!

DJ · 30 July 2019 · Thomas Morris St Neots

Agent replied

HI There, Thanks so much for your review - it really is very kind of you to take the time to share your thoughts. Much appreciated!

5/5

Google

Excellent team that are always helpful. Great experience moving from one of their properties to another in the last month. Sue, Jenna and the rest of the team couldn't have been more helpful.

Kirsty · 30 July 2019 · Thomas Morris St Neots

Agent replied

Hi Kirsty, Thanks for that! Your comments are really appreciated! I'll make sure that Sue, Jenna and the rest of the team are made aware!

5/5

Google

We were new to renting, and Thomas Morris were excellent in managing us in and out and with liaison with the landlord throughout, making our renting experience smooth, secure and enjoyable. All our queries and requests were responded to politely, promptly and professionally. We were not their clients, but we felt they acted with an excellent, common sense approach of all parties working together.

Gordon · 30 July 2019 · Thomas Morris St Neots

Agent replied

Hi There Gordon - THANKS for that. I'm very pleased that your experience with the Thomas Morris Property Management team has been so positive and it really is very kind of you to post your thoughts in this review.

5/5

Google

As a tenant, I can't rate the Thomas Morris Lettings Team highly enough. They were always quick to respond to any issues/concerns I had with the property. Thank-you to Lisa Bargh in particular who carried out the checks. Lovely lady who was also very understanding and efficient.

Paula · 30 July 2019 · Thomas Morris St Neots

Agent replied

Hi Paula- Thanks for your comments and the 5 Star rating!

5/5

Google

We've just had a fantastic experience with the Biggleswade Branch buying our first house. Karla was very attentive and went out of her way to provide useful information, and the entire team are friendly and approachable. As first time buyers, the process was initially all a bit daunting but Karla was so quick to answer all our silly questions and explained things in a way we could understand. We are thrilled with how smoothly and quickly thing moved and we were kept well informed from the moment we started viewing houses to completion. We will definitely be recommending Thomas Morris to family and friends. We have nothing but good things to say!

Hannah · 30 July 2019 · Thomas Morris Biggleswade

Agent replied

Hi there Hannah C Thank you for taking the time to share your thoughts about your recent experience with Karla and the Biggleswade team at Thomas Morris. i know that they will all be pleased to see your comments and 5 star review rating. We look forward to receiving recommendations from you in the future!

5/5

Facebook

Sean and Sarah from your Ramsey branch have been fantastic throughout the process of arranging our mortgage - I couldn't recommend them enough! They continually went out their way to help us even staying open late to see us. Great work!

Alex · 28 July 2019 · Thomas Morris St Neots

Agent replied

Alex & Grace absolute pleasure to help in anyway possible. I hope you secure your first home quickly and efficiently. ????

5/5

Facebook

Highly recommend Thomas Morris Ramsey - they have helped us throughout the whole process. Particularly Sean Hill who has been incredible in helping organise appointments around my partner and I’s work commitments. There’s no ask too big!

Grace · 26 July 2019 · Thomas Morris St Neots

5/5

Facebook

Excellent service, great communication at all times from Joe, Sean and all the staff. They are all so friendly and very efficient I never hesitated to call if I needed advice or help. A very big thank you to you all you all went above and beyond. I would highly recommend using Thomas Morris Ramsey.

Sarah · 26 July 2019 · Thomas Morris Biggleswade

Agent replied

Thanks for that!

5/5

Google

Originally a recommendation by a friend I was instantly impressed by the initial contact and communication from Joe. I then spent some time looking at other agents and online providers (who may have been cheaper but lacked a professional …

D · 25 July 2019 · Thomas Morris St Neots

5/5

Facebook

Rented a flat through Thomas Morris , the stives branch was very helpful , definitely recommend

Carmine · 23 July 2019 · Thomas Morris St Neots

5/5

Facebook

I have recently purchased a flat through Thomas Morris. They successfully guided me through the pitfalls. Communication was effective throughout . Many thanks

Mary · 22 July 2019 · Thomas Morris Biggleswade

Agent replied

Thanks for that - glad we could help!

1/5

Facebook

do not want to pay deposit back when the promised. they treat tenants like scum.no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.

Richard · 11 July 2019 · Thomas Morris St Ives

Agent replied

I'm very sorry to hear of your concerns. I understand that the Manager of our Property Management team is emailing you directly.

1/5

Facebook

do not want to pay deposit back when the promised. they treat tenants like scum. no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.

Richard · 11 July 2019 · Thomas Morris Biggleswade

Agent replied

I'm very sorry to hear of your concerns. I understand that the Manager of our Property Management team is emailing you directly.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

How many reviews does Thomas Morris have?

Thomas Morris has 3,947 reviews across its six offices, rated 4.7 out of 5 overall: 3,802 on Google, 98 on Facebook, 34 on Yell, 1 on View Agents, 12 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Thomas Morris are counted once, not once per office.

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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