Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have nothing but positive things to say, these guys have been fantastic in how they have helped myself and my wife get sorted and settled. Jacqueline of the Property Maintenance team and Sean of the Lettings team are the main two who have helped us, and we couldn't be happier

Chris · 2 September 2019 · Thomas Morris St Neots

Agent replied

Hi There Chris, Thank you for your very positive post and your 5 star rating! I will be sure to pass your comments on to the property management team. I know that they will be delighted to see your comments.

5/5

Google

Thanks Ryan and the team for a great service!

Tom · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks Tom, we all really hope that you enjoy your new home. Ryan says keep in touch. IH. X

5/5

Google

Adam really went the Extra mile for us and we where the buyers !!!!

Samuel · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks Samuel. Its nice to to be recognised for looking after the buyer as well. We hope you have settled in well. IH. X

1/5

Google

In house sales & lettings are an absolute disgrace, we booked a viewing with them for a house to rent, we really liked the house so decided to fill in an “application form” when I took it in to the estate agents no one knew anything about the application process so couldn’t help me, they took photo copies of our id’s and said they would file it the following day when the person who did know what to do was in, that evening the owner of the house contacted us and we realised it was someone we knew, they told us we could have the house absolutely no problems, so in the morning my wife contacted the estate agents and informed them that we had spoken to the owner and now our landlord the congratulated us and that was that...... next thing we know we got a bill through the door for 249+vat for our referencing and credit checks, that they had not done.... so my wife again went to see the estate agent at the Wallingford branch and she asked what the bill was for as they hadn’t done anything that they claimed? The estate agent agreed and told my wife the applications had not even been looked at since we had last been in and couldn’t understand why we had had this bill through, brilliant problem over.... only for my wife to receive a phone call from a “manager” she was incredibly rude to my wife implying that she was stupid for not understanding when my wife said she didn’t understand why we had a bill for referencing and credit checks when none had been done the manager continued to be rude and repeating the same dribble over and over. Next my wife tries to file a complaint with the owner of the estate agency and he basically dismissed his manager being rude as a case of her word against his managers, and dismissed the case of his agents word in the first instance about having not done anything with our application as a lie and again our word against theirs, he then had a conversation with me because he didn’t feel he was getting anywhere speaking to my wife in which he basically just repeated what he had said to my wife, but reiterated the fact that his estate agency has to make money, and that because we had viewed the property on the internet, had viewing and filled in an application form we were liable to these charges even though they charge the home owner to advertise the property, arrangement viewings and compiling a number of applicants, But I believe whole heartedly that these charges are criminal,

George · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi George, we are sorry that you still feel this way, but as you know there are two sides to every story (some say three) Although we won't be airing our side in public, you are welcome to call me again any time for more clarity. We wish you luck in your future. IH.

5/5

Google

Just managed to complete on what turned out to be a very difficult chain. If it wasn't for the team at inHouse (Phil deserves a massive big up!) I don't think this sale would have happened. The Wallingford team rock and I have pushed everyone their way because of it. Worth every penny. Howell case closed.

Mark · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Mark. Thanks for this. Phil says that it sure was a big test (which he needs now and again). Thanks for your business and your patience. IH. X

5/5

Google

Brilliant and professional service from In-House, especially from Ryan & Beth. They are ecaexac what you would want from a locally run estate agents; great knowledge of the local market, personable and above all else eager to find the right solution. Couldn't recommend them more.

Sam · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Sam. Thanks for recognising the difference. Good luck with everything. IH. X

5/5

Google

Many thanks to Ryan, Beth and the rest of the Inhouse team! You've all been really helpful in my property purchase, and no doubt I'll use your services again, should ever I come to sell!

Thomas · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Thomas, thanks for appreciating our teamwork. You are welcome back any time. IH. X

5/5

Google

In House were fantastic throughout the process of purchasing our first home. The support we received from Ryan, Adam and the rest of the team was outstanding, and we wouldn’t hesitate to recommend them.

Alexandra · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Hi Alexandra. Thanks for your appreciation. The team wish you luck and happiness. IH. X

5/5

Google

Thank you so much for all your help over the past year. You guys have been amazing! From the moment we moved to In House we haven’t looked back. They are really proactive, with an extremely friendly ‘nothing is too much trouble’ attitude. Ryan, Phil and Adam were all fantastic! Ryan has been brilliant and pretty much managed the process right from the beginning keeping us up to date with everything and always being available if we ever had any queries. Phil was amazing at the end, his determination means we are now in our dream home! Adam was great with the viewings too. I think they provide a service that is above and beyond your regular estate agent and I wouldn’t hesitate in recommending them to anyone.

Charlotte · 1 September 2019 · Thomas Morris St Ives

Agent replied · 1 September 2026

Thanks so much Charlotte. you were both understanding and patient throughout the process. Best of luck for your future. IH. X

5/5

Google

Excellent Service. Sean personally handled negotiations with the vendor and really made an effort to get to know our personal situation and what we needed from our home. Would highly recommend.

E · 22 August 2019 · Thomas Morris Ramsey

Agent replied · 22 August 2026

Hi Emily, We really appreciate your comments, your 5 Star rating, and most importantly the fact that you will recommend us in the future... … More

5/5

Google

Dealt with the branch in Ramsey for a rental property and the whole team were very polite and helpful.

Lily · 22 August 2019 · Thomas Morris Ramsey

Agent replied

HI Lily- Thank you for that! I'm really pleased that the team at our Ramsey office were so helpful to you.

5/5

Google

Rating only, no written review.

Daniel · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Hi there Daniel - Thanks for your 5 Star rating! The team at Ramsey will be delighted.

5/5

Google

Rating only, no written review.

Patricia · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Hi Patricia Canfield, Thanks for your 5 Star Rating!

5/5

Google

Rating only, no written review.

Jason · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Hi Jason - THANKS for your 5 Star review of our Ramsey branch!

5/5

Google

I have chosen Julie Spinks and Sarah Mercer as the primary staff members with in my review due to having majority of communication with them; however this is not to take away from the fact that all the members of staff at Ramsey Branch were so incredibly helpful, friendly and competent. We actually had two properties to sell one in Warboys and one in Chatteris. Our property in Warboys was put up with Thomas Morris in Ramsey and sold within the first week of being on the market!!! Our property in Chatteris is still on the market with another estate agent after 10 weeks, we just wished we placed both properties up for sale with Thomas Morris not only for the quickness and success of selling for all the following: - Communication from Staff - Service from Staff - Helpfulness of Staff - Customer Service - Easy of process - Professionalism - Open and up front - Reasonably priced - Knowledge - Guidance - Thomas Morris really go the extra mile We used Thomas Morris’ services to sell our home and buy our new home as well as getting our mortgage through them with the wonderful Sarah, who worked so hard to get everything organised for us and making the whole process as smooth and quick as possible. We have also selected to use Thomas Morris’ in house conveyancing team. If our house in Chatteris does not sell within our contract period with the other estate agent we will be signing up with Thomas Morris straight away with out thinking twice.

Brian · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Hi Brian - Firstly THANK YOU for such a detailed review. All of the team at Ramsey will be delighted with this feedback! Secondly, thank you for your overall 5 star rating!

5/5

Google

Incredibly kind and helpful team. They managed to get me an appointment with their mortgage advisor the following day. Sarah was fantastic! She made everything clear and very understandable. Would highly recommend to anyone looking to buy or let a place in the area!

Ollie · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Thanks Ollie - much appreciated and glad we could help!

5/5

Google

Having dealt with and registered for my property search at Thomas Morris Ramsey, they were extremely professional in helping me find my first home via their St Ives branch. Would highly recommend the Ramsey branch!

Harry · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Hi There Harry - Thank you for taking the trouble to post your thoughts here... and for your 5 star rating. It's really gratifying to see the two branches of Ramsey and St.Ives working together for your benefit.

5/5

Google

Brilliant from start to finish, great communication from all the team, friendly and efficient and Joe was amazing. Big thank you to all. Highly recommend.

Ann · 22 August 2019 · Thomas Morris Ramsey

Agent replied

Hi There Ann - Thank you for your brilliant comments and your 5 star review!

5/5

Facebook

Friendly, professional and always happy to listen. Great communication from all the team. Wouln't hesitate to recommend their services.

Sarah · 21 August 2019 · Thomas Morris Biggleswade

Agent replied

None of the above

5/5

Google

These guys are simply excellent. Chris Humphrey is nothing short of brilliant at his job with a level of communication, attention, commitment and 24hr care that surpasses the very best experiences. His contact book is longer than google and …

Jason · 19 August 2019 · Thomas Morris Ramsey

1/5

Google

Poor service. Reception staff were rude, I don't think they realise how much work they missed out on by greeting me in such a hostile manner.

Twiggy · 19 August 2019 · Thomas Morris Ramsey

5/5

Facebook

We have had nothing but positive experiences with our use of Thomas Morris as an agent both buying and selling. Millie has been a huge support to us and is always only a phone call away for anything we may have needed. The team are friendly and professional and we are so pleased the move went smoothly. Big thank you to Millie, Lavelle and Tom from the Sawtry office!

Jack · 11 August 2019 · Thomas Morris St Ives

Agent replied

Thanks for that Jack - very much appreciated!

5/5

Facebook

We have had nothing but positive experiences with our use of Thomas Morris as an agent both buying and selling. Millie has been a huge support to us and is always only a phone call away for anything we may have needed. The team are friendly and professional and we are so pleased the move went smoothly. Big thank you to Millie, Lavelle and Tom from the Sawtry office!

Jack · 10 August 2019 · Thomas Morris Biggleswade

Agent replied

Thanks for that Jack - very much appreciated!

5/5

Google

Siteloft websites are the only website you want if you are in the real estate, they interact with my rex database software. they are everything I would want in a wabsite and Rohan and the team have been very helpful during the whole building process, keep up the great work.

Andrew · 9 August 2019 · Thomas Morris Huntingdon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

How many reviews does Thomas Morris have?

Thomas Morris has 3,947 reviews across its six offices, rated 4.7 out of 5 overall: 3,802 on Google, 98 on Facebook, 34 on Yell, 1 on View Agents, 12 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Thomas Morris are counted once, not once per office.

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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