5/5
Exceptional service from start to finish. Selling our home with Thomas Merryfields was a good decision. Prompt answers to queries, always came back to me quickly, guided me through the process. They exceeded my expectations.

Trusted Agent profile · Oxfordshire
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★★★★★
538 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 538 reviews on three platforms, rated 4.7 out of 5 overall.
493
Reviews on Google
All 9 offices
9
Reviews on Facebook
Business-wide
36
Reviews on Trustpilot
Business-wide
Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
Showing 492 reviews on Google only. Show every review
5/5
Exceptional service from start to finish. Selling our home with Thomas Merryfields was a good decision. Prompt answers to queries, always came back to me quickly, guided me through the process. They exceeded my expectations.
5/5
I found the whole experience from initial valuation right through to final sale to be superbly professional, not just from Graeme but the entire team at Thomas Merrifield. From realistic, sensible, achievable valuation, following up buyers right through to completion. Despite me being away from the property, Thomas Merrifield were happy to go the extra mile and take care of everything in my absence. If you are buying or selling in the area, I couldn't recommend TM highly enough.
5/5
From start to finish Clint Lonergan and Graeme Pierce listened to how I wanted to handle my sale and purchase process and respected my wishes. It was not a straightforward process and they had to wait a long time for their fee. Nonetheless, they remained responsive, supportive and never applied pressure at any stage. I was very impressed by the service, especially from Graeme who oversaw the majority of the process. I couldn't recommend them more.
5/5
Graeme was excellent to deal with. I hadn't purchased a property in the UK before, so it was all a bit unknown to me. Graeme was very helpful, supportive and quick in his responses to my questions. I would have no hesitation in recommending him
5/5
We had two estate agents in to value mums house, Graeme stood out a mile, his market knowledge, clear thinking and concise attitude put us at ease. With 47 years in the same house and so many memories, it was always going to be a difficult move for my mum, Graeme treated her with total empathy, being a keen gardener, he was able to share his passion to ease mums anxiety while we chatted. His valuation was spot on, we quickly and easily went from valuation to sale, meaning mum did not have a long, anxious, drawn out process. I can not recommend Graeme and his team enough, having dealt with many estate agents on both sides of the process, they stood out a mile. Thank you Graeme and team, mum is happily settled in with us and we are looking forward to many days gardening together xxx
5/5
My partner and I have used the services of the lettings team in Oxford to rent out our property, and have had nothing but a great experience with them. They always find pleasant tenants and quickly too, which ensures we don’t have any void periods. Very knowledgable, professional and supportive. Will never use anybody else to rent our properties!
5/5
Perfect Service
5/5
Incredibly helpful, down to earth and personable. Thank you to Craig and Tiffany for their immeasurably excellent help with our home search. We are very grateful.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
From start to finish the team at Thomas Merryfield made the whole experience really easy and smooth with a quick turnaround to help me into my new place. Thank you to Lily for keeping me informed all the way
5/5
Excellent service from Thomas Merrifield, they made letting our flat a very straight forward process. As well as finding a tenant immediately, the whole team have been friendly, informative, responsive and professional at every step.
5/5
I would highly recommend Thomas Merrifield. Jon and his team were so friendly and helpful and kept us updated throughout. They made it a very stress free journey. We’ve used you before and we will again! Thank you all.
1/5
Rating only, no written review.
1/5
The sign says Sales and Lettings, but this office is actually just sales. The lettings team is in another location…
5/5
No problems from start to finish. Very friendly, helpful staff. When I asked for anything I always received a prompt response. Highly recommended, thank so much
5/5
Couldn’t fault the service received from start to finish using Thomas Merrifield! Jon and Sharon in particular - I felt like I had Sharon on my side the whole way through especially nearing the end when solicitors made life a little stressful! Couldn’t recommend more - if there was more stars I’d give more than 5!
5/5
The team at bicester have been excellant, very supportive and always very friendly. There enthusiasm to sell our property was second to none. Would absolutly recommend them to sell a property. Well done and thankyou all.
5/5
Moving house is always stressful but the professional organised and friendly support of the team at Thomas Merrifield made the process much easier. We strongly recommend Jon & his team
5/5
Thomas Merrifield have been fantastic in what was a challenging sale of my house. They supported me throughout. I really appreciate the level of service given to me in what was a stressful few months.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Thomas Merrifield Bicester made the experience of moving so much easier with their professional approach right from the start of the process. Jon and his team are warm and helpful with nothing being to much trouble and kept us up to date throughout.
5/5
Very pleased with our recent business with Thomas Merrifield. Huge thanks to Sharon for dealing with our queries efficiently and professionally. Great agency to buy and sell through. Thank you Jon and team.PositiveProfessionalism
5/5
Having used Merrifields on many occasions once again they proved to be professional, reliable and knowledgeable, especially given the current market. Jon and the team gave good advice and helped through all aspects of the purchase. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
The Estate Agent to use! Wonderfully supportive and professional Company. Empathic team of sales and an experience lovely advisor assigned to help me through the whole process to completion. Excellent valuation and viewing processes, with good communication and support throughout. Clear and reachable expections and time scales met. Thankyou for helping me sell my property with the minimum of stress at a realistic price. A very grateful client. Thanks again!
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Thomas Merrifield is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Thomas Merrifield a message.
Bicester has the most, with 188 reviews rated 4.7 out of 5, followed by Kidlington with 186.
The nine Thomas Merrifield offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2018.