1/5
Rating only, no written review.

Trusted Agent profile · Oxfordshire
Verified
★★★★★
538 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 538 reviews on three platforms, rated 4.7 out of 5 overall.
493
Reviews on Google
All 9 offices
9
Reviews on Facebook
Business-wide
36
Reviews on Trustpilot
Business-wide
Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
Showing 492 reviews on Google only. Show every review
1/5
Rating only, no written review.
5/5
Andrew and his residential sales team at the Abingdon branch were absolutely stellar during the purchase of our first home. They were organised, communicative and supportive, and kept us in the loop throughout the transaction. They took all our queries to the seller and helped to resolve a number of issues, enabling us to complete in less than two months! Would highly recommend their services.
5/5
Graeme is spot on.
5/5
Excellent, professional service. Lots of communication and proactivity. Highly recommended!
5/5
Professional, friendly and accommodating to all my requests to view the property! Thanks a million for all your help.
5/5
Great service. Thank you for all support in finding me house and taking on to sell mine!
5/5
Efficient service and good advice. Had a good rapport with Julian who kept us informed every step of the way. Would highly recommend.
5/5
I most definitely would recommend The Kidlington team in particular Graeme. A very professional service giving me confidence all the way through the process .
5/5
Thank you Thomas Merryfield for selling my Mothers flat Such professional service at all times You have dealt so compassionately with my self and our purchaser at all times I would totally recommend you to anyone wishing to sell their property
5/5
Excellent service. I was selling from abroad and found Graeme knowledgeable, very easy to contact and tenacious in completing the process. Very highly recommended.
5/5
Very helpful throughout process of buying and selling and clear communication and honesty at all times as well as always providing a very friendly service. When required they did the chasing of other parts of the chain to help push things along.
5/5
Excellent service. From the beginning to the closing of sale, Graeme made the purchase experience easy with appropriate guidance and prompt response to questions and follow up.
5/5
Really supportive through a difficult sale and slow solicitors who they helped to chase. Specifically Clint and Julian stood out and couldn’t do enough always going the extra mile which I’m my situation was a huge support and appreciated.
5/5
I cannot recommend Graeme and the team in Kidlington. The buyers solicitor was a nightmare and would have set the record for the longest purchase ever if it weren't for the persistence of all at Thomas Merrifield, Kidlington.
5/5
I want to thank Julian, Lisa & the team at Thomas Merrifield for all their help and extra support in purchasing our property. It was an positive experience and I would highly recommend this agency as a professional and honest service provider. Best wishes, B & G
5/5
We dealt with Thomas Merrifield recently when they sold a property for us, they provided a great service, our main contact was with Lisa who provided a very professional approach and kept us updated regularly, I would be happy to recommend them.
5/5
I have to say Graeme and his team were very friendly and professional as acting agent for the property we have just secured. Curve balls often happen with chains but prompt replies from Thomas Merrifield helped us in this process. Well done and thanks again
5/5
Once again, Excellent service and market knowledge from Julian, Graeme, Jan & Lisa at Thomas Merrifield Kidlington. Lovely people to deal with and they always make the home-moving experience as comfortable as possible. We highly recommend them.
5/5
Selling a property in the UK can be a nightmare, but doing it whilst living in Australia is twice as difficult... Without the the help of Graeme Pierce I think I would be in the loony bin. From the valuation way back in March right up to completion at the 11th hour before Christmas he has been doing way more than any agent should have to, dealing with the old tenant, chasing solicitors, reading meters and even braving minus ridiculous temperatures to personally check on our empty flat whilst keeping us informed all the time and with an 8 hour time difference in mind. Graeme, if you ever come to Perth, give me a call .. I'm buying the beers!!
5/5
A great, supportive, friendly agency! Special thank you to Graeme, who supported us to buy our first home, it become a challenging journey at the end but throughout the process the communication was excellent and supported us with any queries we had.
5/5
First-rate experience of Julian and team at Thomas Merrifield. I was the buyer rather than the seller, and moving in from out of area. The process became quite protracted, but Julian was totally reliable, always in communication, and kept cool and calm in some very tricky situations. I was very glad to be dealing with Julian and the TM team, and won't hesitate to use them when I come to sell on my flat in due course.
5/5
I used Thomas Merrifield Kidlington to purchase property, the team is very professional and helpful, they did everything to make sure things go very smooth from the point of viewing the property and all the way up-to completion, communicating and coordinating with all parties. Thank you Graeme, Jan & Lisa for making the home buying process as smooth as possible.
5/5
Excellent service. Graeme was conscientious, reliable, sympathetic and reassuring when needed. He worked hard, kept us up to date, offered good advice and was helpful at every turn, from the start of the selling process to the final sale. Thank you again, Graeme!
5/5
Staff very friendly and committed. Pulled out all the stops to ensure a good deal for us as sellers. Possibly the house was overpriced when we originally put it on the market, but they stuck with us over the long haul. Particular thanks to Graeme who did a fantastic job!
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Thomas Merrifield is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Thomas Merrifield a message.
Bicester has the most, with 188 reviews rated 4.7 out of 5, followed by Kidlington with 186.
The nine Thomas Merrifield offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2018.