Trusted Agent profile · Surrey
Verified
★★★★★
2,270 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,270 reviews on two platforms, rated 4.9 out of 5 overall.
2,269
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Personal Agent's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAdam was really helpful and efficient in finding me a property and couldn’t recommend him enough
Thank you for your feedback Charlie. We are please Adam provided you with a professional and efficient service during your time with us.
5/5
GoogleJoe from the Sales team was extremely professional, making sure the end to end process was done efficiently, keeping me updated every step of the way.
Thank you for your feedback Livie. We are pleased that Joe provided you with excellent service during your time with us.
5/5
GooglePleasant experience with Joe handling the whole process from start to finish. As first time buyers we needed a lot of guidance and throughout he was there at all times to answer any questions we had. We can’t recommend enough. Thank you!
Thank you for your feedback. We are pleased Joe provided you with outstanding service. We hope you enjoy your new home!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your feedback Harry!
5/5
GoogleMany thanks to The Personal Agent who made the moving process seamless. I would highly recommend them.
Thank you for your feedback Ann. We are so pleased that the team provided you with excellent service during your move!
5/5
GoogleGreat work from the sales team thanks to John , Dan and Paul for the professional service.
Thank you for your feedback Vikran. We are so pleased John, Dan and Paul provided you with excellent professional service.
5/5
GoogleExcellent experience working with The Personal Agent. The team truly went above and beyond. Highly recommend!
5/5
GoogleThank you to Adam for being very helpful in the house buying process. A very kind and professional gentlemen.
Thank you for your feedback. We are pleased that Adam provided you with the very best service, we work hard to ensure all our clients receive just that.
5/5
GoogleI had a very challenging and stressful experience buying property before I contacted Joe Edwardson at Personal Agent. He was incredibly helpful, knowledgeable and professional and the entire process was smooth and stress free. Not only did I receive my dream house thanks to Joe, I gained my independence and freedom.
Thank you for your feedback Bradley. We are so pleased that Joe provided you with excellent service throughout your time with us. We hope you enjoy your new home!
5/5
GoogleRating only, no written review.
Thank you for your feedback Sandra.
5/5
GoogleTed Goodman was extremely professional throughout the process of buying my property, my family and I can't thank enough. Ali
Thanks for your feedback Ali. We are so pleased that Ted provided you with excellent service throughout your time with us!
5/5
GoogleReceived excellent service at the Personal Agent Banstead, would highly recommend selling your house through them. Ted was always on the ball and kept me updated throughout the process. Thanks team!
Thank you for your feedback Craig. We work hard to make sure that we achieve customers expectations like yours. We are so pleased Ted provided you with the very best service!
5/5
GoogleTom has been a delight to deal with. Highly recommend to sellers / buyers. C
Thank you for your feedback Charlie. We are pleased Tom provided you with the excellent service throughout your time with us.
5/5
GoogleThe team at Banstead made the process of selling my property a pleasant experience especially during these hard times. Ted was superb in getting it wrapped at our earliest convenience and made sure to keep us posted throughout. Thanks!
Thank you for your feedback Gordon. We work hard here at The Personal Agent to ensure all our customers needs are exceeded. We are pleased that Ted provided you with the very best service.
5/5
GoogleWe bought our first property through the Personal Agent and have exceeded expectations throughout the process. Ted was able to meet each one of our requirements finding our home and kept us updated along the way. Strongly recommend.
Thank you for your lovely review Stacey. We are so pleased that Ted provided you with excellent service an we hope you enjoy your new home!
5/5
GoogleAmazing team Personal Agent are in the Banstead branch. Every member managed our expectations as best as possible and eventually to the end goal, buying our first place! We dealt with Tom and he was simply incredible.
Thank you for your feedback! We are pleased that Tom and the team provided you with outstanding service during your time with us.
5/5
GoogleRating only, no written review.
Thanks for your feedback.
5/5
GoogleIt was a pleasure dealing with Adam from the Personal Agent in finding myself my first property. Very knowledgeable and very professional from the very start. I would highly recommend Adam to anyone looking to sell or buy a property within the area as I will certainly go back to them for my next purchase.
Thank you for your kind words Craig. We work hard to make sure our clients expectations are exceeded, we are pleased that Adam provided you with the very best service.
5/5
GoogleWe've been working with Adam Latter to find our new place and he's always very attentive and informative. Recommended!
Thank you for your review Daniel. We are pleased Adam ensured you received the very best service!
5/5
GoogleAdam Was an absolute pleasure while we did not have the success we hoped for his enthusiasm was a breath of fresh air
Thank you for your feedback Wayne. We are pleased Adam provided you with the very best service!
3/5
GoogleRating only, no written review.
Thank you for your feedback.
5/5
GoogleGreat friendly service from Joe, nothing was too much trouble from start to finish. Would highly recommend.
Thanks for your feedback Mark. We are pleased Joe provided you with excellent service.
5/5
GoogleVery good experience with The Personal agent as a buyer. John was very helpful and responsive.
Thank you for your feedback Sandeep. We are pleased that John provided you with excellent service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 559.
The five The Personal Agent offices, by town:
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
