5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey
Verified
The Personal Agent reviews in Epsom, Banstead, Stoneleigh and 1 more
★★★★★
2,290 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,290 reviews on two platforms, rated 4.9 out of 5 overall.
2,289
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's five offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,052 reviews · 1,051 on Google (4.9)30 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS480 reviews · 480 on Google (4.9)9 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW160 reviews · 160 on Google (4.7)0 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat helping and chasing where needed. Kept us up to date with the whole process
5/5
GooglePaul Davis was super friendly and helpful. He kept us informed throughout.
5/5
GoogleWas shown around a property by Anna Marchesi. Found her very punctual, approachable and professional. Look forward to meeting her again soon
5/5
GoogleReally impressed with Anna’s communication, has made the process of viewing a house and submitting an offer so easy compared to previous experiences at other estate agents.
5/5
GoogleBoth Anna and Sam have been very helpful in finding suitable properties to view and proactively contacting us. Both very friendly, and happy to work with them to hopefully find a house!
5/5
GoogleAnna and Sam are truly amazing agents and trustworthy, especially Anna who always cheerful with lots of energy! PA got the most fantastic houses in the region, despite we are unlucky new buyer in the UK. Really hope to find the dream home with PA soon!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleMet at arranged appointment time, thanks Rosie you were most helpful
5/5
GoogleA very pleasant and professional viewing, Sarah West was most informative and knowledgeable, many thanks Sarah.
5/5
GoogleSarah was excellent from start to finish. Very informative with a pleasant manner.
5/5
GoogleSarah was lovely - very helpful and friendly and able to quickly respond to our questions.
5/5
GoogleA very good experience had with Simon Tongue and also in the past Sarah West, Sales Negotiators from the Banstead office. Simon really took the time to understand the type of property that I wanted and was very professional throughout the buying process. Thank you, Simon!
5/5
GoogleSarah West recently showed us a property for sale. She was extremely professional and gave us a detailed viewing, that really helped us.
5/5
GoogleWe had a lovely experience with Sarah West. She was very helpful and was able to fit us in even on a Friday evening for a viewing. We would definitely recommend.
5/5
GoogleSarah was so knowledgeable about the area, the property and was a joy to chat to during our viewing! You can see her years of experience so makes you feel you’re in good hands.
5/5
GoogleGreat viewing with Sarah from The Personal agent. She really took her time to understand what we were looking for in a property. Highly recommended.
5/5
GoogleFor me moving house was a nerve racking, prolonged and trying experience, but throughout it all my personal Personal Agent, Simon Tongue, always had time for me and was there for me every step of the way, with advice and liaising right along the line patiently and persistently. I can't recommend him too highly. I was so lucky to get him!!
5/5
GoogleHad a great experience with The Personal Agent Banstead. Sarah was so kind to show me around and talk through the potential of the property. Although this was not the right house for me, Sarah was so professional that I will definitely be using this estate agent again. Fingers crossed for next time.
5/5
GoogleI am very impressed with the service that Sammy Voller has demonstrated in my house purchase. She has been easily contactable, efficient and informative. She has also shown compassion in a stressful time for me the buyer and the vendor and I have felt that she has both our interests at heart. I would highly recommend Sammy.
5/5
GoogleSammy Voller from The Personal Agent has been excellent in handling a purchase matter I was dealing with her. She was very proactive and on top of all the things required from her which helped in progressing matters smoothly. She responded to any queries and/or requests promptly which was very helpful. Her colleague, George Evans, supported in this matter very well. Really appreciate their efforts!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 579.
Where are the The Personal Agent offices?
The five The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
