Trusted Agent profile · Surrey
Verified
★★★★★
2,290 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,290 reviews on two platforms, rated 4.9 out of 5 overall.
2,289
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Personal Agent's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe Person Agent at Banstead, Sarah West and Samantha Voller could not have been more helpful. So professional, efficient, kept me in the loop at all times and with that all important human touch. A pleasure to deal with you ladies. Thank you.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleChris was very helpful through the process of us buying in Epsom. He was always available to answer any queries we had and would always return phone calls. He was honest and communicative. I would recommend Personal Agent to anyone wishing to buy in Epsom.
5/5
GoogleI had a viewing with The Personal Agent and Anna has been extremely helpful in trying to find my first property.
5/5
GoogleI have had an amazing experience with The Personal Agent especially Anna and Sam always made time for me although I didn’t move yet I definitely will be coming back to them soon
5/5
GoogleI had a great experience with the lovely Anna- she was very confident, polite and knew exactly what she talking about. She has for sure made the right career choice. Thank you Anna x
5/5
GoogleAnna was very professional and friendly and knowledgeable. Would definitely recommend.
5/5
GoogleAnna was truly amazing, she took the trouble to show us every bit of the property. She was also very kind.
5/5
GoogleHad a viewing with them. Very professional and Sarah was lovely and friendly.
5/5
GoogleA big thank you to Sammy for the viewing yesterday, very friendly, accommodating and knowledgeable.
5/5
GoogleIt was great meeting Sammy today, easy to talk to, she also provided good insight of the current market condition, good experience overall.
5/5
GoogleRosie was very kind and professional, when she showed me round the property yesterday.
5/5
GoogleThank you very much Sarah for all your kind and professional help and support. It would not be the same without you. All the best. X
5/5
GoogleRay was very friendly, professional and informative. He knew all the important information and was able to convey that in a clear and concise manner.
5/5
GoogleWe would highly recommend the Personal Agent for selling - Gareth, Ray and the team were excellent throughout and secured us several offers within a matter of days. They made the whole process easy and diligently chased solicitors for us to push the sale through.
5/5
GoogleFrom first valuing our property and throughout the sale process we have been really pleased with The Personal Agent. They were efficient to get our house on the market and arranging viewings, and have been available throughout the sales process to ensure everything was moving along the chain. Thanks to Ray, Gareth and everyone else who has helped along the way.
5/5
GoogleMyles was extremely knowledgeable and professional when discussing our moving plans and we wouldn’t hesitate to recommend him.
5/5
Google“I had a viewing with Anna and she was very helpful although we still continue our search I really trust her opinion and knowledge with the local area and properties she knows are requirements
5/5
GoogleThe best agency in the area , they helped us find our dream home. Anna was really friendly and knew a lot about the area.
5/5
GoogleI had a great exoerience with the stoneleigh branch. Looking for my first property couldnt have been easier with the help of Anna and Myles. They showed me around an amazing property and advised what they think would suit my needs best. A wonderful experience
5/5
GoogleMyles was really helpful and professional. He showed me a few houses and helped me understand the buying process which made the experience really enjoyable and not as stressful.
5/5
GoogleAnna, Paul, Sam and the team have been great! Their communication and flexibility has been much appreciated. I’d certainly recommend their services to anyone looking to buy or sell.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 579.
The five The Personal Agent offices, by town:
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
