Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAn outstanding Estate Agent who provide 5 star service and I would highly recommend them.
I would thoroughly recommend the Personal Agent office in Banstead. Estate Agents in general have a very bad reputation. However I honestly found the people who worked at Personal Agent to be incredibly helpful, nothing was too much trouble for them, they were very friendly, very approachable, very honest and always very professional. I couldn't fault them. From the day we instructed them until the day we moved out they provided a first class service. The details and photographs about our house were excellent and showed our house to its full potential. They continually kept in touch with us and always gave us feed back after a viewing. After a very short time when we had an offer on our house they liaised with us and the buyer extremely well and kept both parties in the picture as to what was happening. On the day that we moved out Tom turned up to wish us well in our new house. I personally could not recommend Richard and the team at Personal Agent in Banstead highly enough.
Mrs · 14 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotEfficient and trouble free
Our sale has been trouble free and the service excellent. Communication has been prompt, clear and personal. I would certainly be happy to use The Personal Agent again.
Customer · 13 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotSue & Joe were amazing and found me the…
Sue & Joe were amazing and found me the perfect house in a great location.They were really aware of what I needed since I work from home and also within my budget.Sarah progressed the sale so efficiently and I can honestly say it was the best experience I’ve ever had with an agency whilst moving.I really felt from beginning to end they were involved and supportive. A great team to have beside you at such a stressful time! Can’t praise them enough.
Mrs · 12 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotVery professional and did a great job…
Very professional and did a great job in finding me a good tenant. Alex and Joe especially did an outstanding job. They were very patient with me as I was brand new in renting my property! Thanks again for everything team!
Customer- · 3 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotAlways very helpful and polite
Always very helpful and polite, looking forward to working with them
Customer · 2 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotLovely
Lovely, polite people. Quick and efficient. Alex kept us up to date every step of the way.Highly recommend.
Izzy · 2 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotI find them very friendly and helpful.
I find them very friendly and helpful.I have had a few years of good service from them and would be happy to recommend them to my friends.
Annette · 2 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotI am delighted with the performance of…
I am delighted with the performance of the personal agent, I was with multiple agents for over a month before I asked the personal agent to help with letting of my property. The result was unbelievable and after one week we had signed cotracts and had a very prompt moving in date. Just fantastic, thank you The Personal agent.
Martin · 1 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotAlways been impressed
Always been impressed with Personal Agent. They live up to the name and the service does indeed feel quite personal. Would be happy to recommenc them.
Michael · 1 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotWe purchased our house and let a house…
We purchased our house and let a house both through the personal agent and we are very happy with the service that we received .
Bev · 1 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotExcellent service really please with…
Excellent service really please with service five stars 🌟
Customer · 1 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotFirst Class Service all the Way
All the staff at the Personal Agent in Banstead are professional, helpful and keep you informed every step of the way.From my first meeting with Richard and subsequent meetings and phone calls with , Jason and Tom they were fantastic and I would recommend the Personal Agent in Banstead to anyone thinking of selling there home. Mrs K.
Satisfied · 1 September 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotVery pleased with The Personal Agent
Richard and his staff dealt very professionally with my sale. The people are great to deal with - very responsive and nothing too much trouble for them. I would highly recommend them.
Helene · 28 August 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotSale of house Banstead
We was very pleased with quick sale of the house ,and the professional Service from the staff,we would have no broblems recommending Personal. Agent to our friends and family
Kenneth · 23 August 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotHelpful and on the ball
Very helpful staff kept me in touch every step of the wayGood feedback from viewings
IRF · 17 August 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotAlways good at getting tenants in to…
Always good at getting tenants in to the property.
Mark · 3 August 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotVery positive experience - highly recommend
Very positive experience! The company who previously rented the property were poor in comparison. Highly recommend the team.
Will · 3 August 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 3/5
GoogleRating only, no written review.
JLHP · 31 July 2018 · The Personal Agent Banstead
Agent replied · 30 July 2023
Thank you for your review, we would love to hear how we could improve to get a 5 start rating.
★★★★★ 5/5
GoogleCannot recommend Charlotte and The Personal Agent highly enough!
There are a lot of negative connotations when it comes to estate agents, but from the very start, Charlotte went over and above in understanding our requirements and finding us suitable properties within our budget.
5 Star Service!!
Benji · 30 July 2018 · The Personal Agent Epsom (2 West Street)
Agent replied
Thank you for the kind review! We are pleased to hear our team are doing excellent work.
★★★★★ 5/5
TrustpilotMichelle dealt with any issues we had…
Michelle dealt with any issues we had very efficiently and always kept us abreast of progress.
Janine · 29 July 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotExcellent service in letting out our property
Excellent service in letting out our property. They’ve handled the letting and subsequent requests professionally and have been a pleasure to deal with.
Sarah · 23 July 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotThe team at personal agent are…
The team at personal agent are amazing!!!I had my property on with another "cheaper" agent for weeks with relatively little joy, communication and most importantly offers. I contacted the personal agent who were on the case straight away. Viewings were booked by Charlotte and Joe that were qualified and suitable. Communication was clear and accurate and an offer was received so quickly I was amazed (also higher than the other agent had suggested). The team were also really helpful in securing our onward move. Informing us of properties even before they hit the market. Sarah has been amazing at pushing the process through.I'm a huge fan of the personal agent and will only ever use them going forward. Worth every penny!!!
Aiden · 10 July 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotAmazing support
Amazing support, great service. Thank you
Customer · 5 July 2018 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
TrustpilotWe would highly recommend The Personal Agent
We have to say that Andrew and the team at The Personal Agent were absolutely amazing in trying to sell our property, their approach was so positive, they kept us totally informed at all times, nothing was too much.I would also like to commend Cat in the After sales team, such a nice lady, very understanding and helpful.We would highly recommend The Personal Agent.Sandra/Mark
Sandra/ · 5 July 2018 · The Personal Agent Epsom (2 West Street)
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