How many reviews does The Personal Agent have?

The Personal Agent has 3,891 reviews across its seven offices, rated 4.9 out of 5 overall: 2,853 on Google, 40 on Facebook, 997 on Trustpilot, 1 on The Trusted Agent.

Trusted Agent profile · Surrey

Verified

The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more

Q: Where are The Personal Agent's offices?

The Personal Agent's seven offices, by town. Banstead: 141 High Street, Banstead, Surrey, SM7 2NS. Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG. Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG. Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW. Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW. Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS. West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA.

4.9

★★★★★ Excellent

3,891 reviews across 7 offices and 4 platforms

www.thepersonalagent.co.uk

The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,891 reviews on four platforms, rated 4.9 out of 5 overall.

4.9 / 5

2,853

Reviews on Google

All 7 offices

4.6 / 5

Reviews on Facebook

All 7 offices

997

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 Friendly and helpful. Often checked in and were happy to help with any questions or concerns.HOME, 24 June 2022Read the review from sellers

Our offices

The Personal Agent's seven offices, most reviewed first. Each has its own page.

Latest reviews from every office of The Personal Agent

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Good company, Bradley was very responsive and helpful in every step of the process which saved a lot of moving stressPositiveResponsiveness, Quality, Professionalism

Harry · 28 August 2022 · The Personal Agent Lettings & Management

5/5

Google

I would highly recommend The Personal Agent Lettings. Thank you very much for helping us find the perfect house to rent. Bradley Snape and Michelle Hobbs were extremely helpful, open, transparent, professionals and reliable through the hole process. They were always available to answer our questions and were absolutely wonderful to work with.PositiveResponsiveness, Quality, Professionalism, Value

Maria · 28 August 2022 · The Personal Agent Lettings & Management

5/5

Google

Good company, Bradley was very responsive and helpful in every step of the process which saved a lot of moving stressPositiveResponsiveness, Quality, Professionalism

Harry · 27 August 2022 · The Personal Agent Epsom and Ewell

5/5

Google

Maria · 27 August 2022 · The Personal Agent Epsom and Ewell

5/5

Google

I have been dealing with Daniel so far. He has been communicative, professional and all with a positive demeanour. I also think Personal Agent are very fair when it comes to "best and finals", having had the horrible experience of being gazumped when dealing with another agency this is really important to me!PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 27 August 2022 · The Personal Agent Stoneleigh

5/5

Google

Great service and professionalism by all the staff here. Specifically John Ramsey whom we met throughout all our viewings. He was very helpful and made our viewings very calm and relaxed. Not once rushed us like most agencies do.PositiveProfessionalism

Sarm · 27 August 2022 · The Personal Agent Stoneleigh

5/5

Google

We worked with the Stoneleigh Office to buy our first home. Whoever I was in contact with from the office was quite helpful and responsive. It was via email or phone I always got answer to my enquires and requests. Many thanks for all your help during our finding the first home adventure which is quite difficult nowadays. I’d also thank especially to John Ramsay who did a lot for us from the day 1 until getting the keys. He also helped us to resolve the issues with the seller or booking time for investigation, etc… I can definitely say this has been my best experience ever with an estate agency.PositiveResponsiveness, Quality, Professionalism, Value

Fatih · 27 August 2022 · The Personal Agent Stoneleigh

5/5

Google

Fantastic service from Daniel & Paul. They both kept me up to date on the house I was interested in with 10/10 for responsiveness and excellent communication. Daniel went above and beyond in his role, ensured that I had everything in place and was very professional. I'm sure this all helped to get my offer accepted! Will recommend any day of the week.PositiveResponsiveness, Quality, Professionalism

Nimesh · 27 August 2022 · The Personal Agent Stoneleigh

5/5

Google

Great team of agents, who have tried their very best to help us find a property that meets our needs. Pleasant, professional, hard working and fair. Dan (Daniel Bennett) and Luca (Luca Sarteur), have gone above and beyond to email me with properties I might be interested in or contact me on the phone. We have been quite particular about location and type of property and not the easiest clients, but this did not deter them, even in this busy period where there has been plenty of demand. Thank you guys. You have been amazing!!PositiveResponsiveness, Professionalism

Sophia · 27 August 2022 · The Personal Agent Stoneleigh

Agent replied

Thank you for your feedback. We are so pleased that Dan, Luca and the team provided you with excellent service during your time with us. We hope you enjoy your new home!

5/5

Google

was really happy with the level of service and responsiveness from everyone at Personal Agent - shout out to Paul for helping us every step of the way! Paul was extremely knowledgeable and helpful throughout the whole process, from house hunting to purchasing the property, i'd happily recommend this branch to anyone update Oct 21: we used personal agent again for our recent sale and again the team was very helpful and great to work with throughout what turned out to be quite a complicated process. these guys are always on hand for any questions and advice 2 times we've used them now and i definitely rate them as a 5 star service!PositiveResponsiveness, Quality, Professionalism

Henry · 27 August 2022 · The Personal Agent Stoneleigh

Agent replied

Thanks for your review Henry. We are pleased that the team provided you with the very best service.

5/5

Google

We could not have had a better experience as buyers of our new home which we are about to move into than the experience we had dealing with the Stoneleigh branch of The Peoples Agent. The proactive service and attention given to our specific situation by Andrew Burns who runs the agency was excellent! There were challenges along the way and I doubt the purchase would have concluded successfully without the attention he gave to ensuring our interests were represented as well as those of the seller. Moreover, he is personable and so considerate. Happy to recommend him anytime.PositiveResponsiveness, Professionalism

Ed · 27 August 2022 · The Personal Agent Stoneleigh

5/5

Google

What a great team and all very professional and friendly. We mainly liaised with John who was superb throughout the sale of our house sale and purchase of our next dream home . Highly recommend 10/10 .PositiveResponsiveness, Quality, Professionalism

Laura · 27 August 2022 · The Personal Agent Stoneleigh

Agent replied · 29 July 2023

Thank you for your kind feedback, and we are really pleased to have helped you

5/5

Google

Very satisfied with what has been a rapid 9 day start to both buying and selling. The team pro-active, responsive and they all have an excellent manner and inter-personal skills. We understand that Callum is a relatively new recruit to the team but he seems to have all the assets required to be a great addition to the 'family'. You do what it says on the tin, George.....' PERSONAL agent' . We look forward to a satisfactory conclusion to the transactions. Tony and Joyce SlaymakerPositiveResponsiveness, Quality, Professionalism

Anthony · 26 August 2022 · The Personal Agent Banstead

Agent replied

Thank you for your feedback. We are so pleased to hear that Callum and The Personal Agent - Banstead team provided you with excellent service. We hope you enjoy your new home!

5/5

Google

Sold my house in record time. Thanks Paul!

Katy · 26 August 2022 · The Personal Agent Stoneleigh

5/5

Google

We have had a difficult chain, Chris Shaw was in the middle of the chain (not even my agent) his tenacity and continual chasing and verifying drove the sale through. Thank-you so much Chris. I would certainly recommend you. A key tip: Avoid a chain with PPL (Premier Property Lawyers)…. Just read the reviews!!!PositiveResponsiveness, Professionalism

Denise · 25 August 2022 · The Personal Agent Epsom (2 West Street)

5/5

Google

The Personal Agent have been brilliant throughout the sale of my property. Very supportive, great communication, pushed hard to get the price I needed and to get the sale done as quickly as possible. Really grateful for the support they provided to make the transaction as stress free as it could be. Joe and Sue in particular have been brilliant.PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 25 August 2022 · The Personal Agent Epsom (2 West Street)

Agent replied

Thank you for your review Hannah. We are so pleased to hear that Joe, Sue and The Personal Agent - Epsom team provided you with the very best support and communication during your time with us.

5/5

Google