Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleRight from the start from the dealing with the sales people (mainly Mark Prior) and then the progression team (mainly Emma Cross) the sale of my flat was great. …
Thank you for your review Jim. We're so pleased that Mark, Emma and the rest of the team were able to successfully help you sell your flat.
5/5
GoogleMy boyfriend and I are first time buyers and have been looking for a house around High Wycombe and we saw one we really liked the look of. We were nervous about using an estate agent again after a hideous experience with another local …
Thank you for your review Bernadette. We are so pleased that Caroline and Lisa were able to put you at ease with their knowledge and professionalism. We are extremely lucky to have them on the team and they'll be thrilled with your recommendation.
5/5
GoogleExcellent service, great communication advice about the process and regular updates. Special thanks to Caroline Dowdy who was brilliant in getting my “hope” purchase …
Thank you for your review Mohamed. We're so pleased that Caroline, Lisa and Emma and all the team in High Wycombe were able to provide such an excellent service.
5/5
GoogleSo far JNP (Nathan in particular) have been absolutely amazing. They are Friendly, Responsive, Professional. Everything you get told estate agents aren't!! Being a first time seller I had lots of questions and not once was I made to feel …
Thank you for your review Matthew. We're delighted that Nathan has provided the outstanding customer service that you and all our clients deserve. Nathan will be delighted with the recommendation.
5/5
GoogleI bought a property through JNP and despite bumping into every possible delay along the way (JNP not at fault), Emma always provided an excellent service. She fought tooth and nail to get the purchase over the line and even after a year of …
Thank you for your review Jay. We're thrilled that Emma's optimism and tenacity led to the purchase of your flat and wish you much happiness in your new home.
1/5
GoogleAll the emergency contact numbers are wrong, the only one that was answered was answered by someone who no longer works for them. They left us with a leek for weeks only deciding it was serious enough to do something about it after we said …
Thank you for your review Alisha. We are sorry to learn that you have not been satisfied with the service you have received from us. I believe you have spoken to Ria Savin, Senior Property Manager today and she is dealing with your complaint.
5/5
GooglePositive: Value Excellent service, great communication advice about the process and regular updates. …
Thank you for your review Piotr. Janet will be so pleased with your review and we're delighted that the team's communication led to the 5* service all our clients deserve.
5/5
GoogleJan was our co-ordinator throughout this very long and arduous as well as stressful process in selling our house and purchasing another. All the way through this she kept us up to date as to what was happening, pushing things along when …
Thank you for your review Andy. We're delighted that Jan's persistence as a sales progressor paid off for you.
5/5
GoogleI contacted JNP (High Wycombe) and my enquiry/viewing was dealt with by Christina Grima. From the very start of the process Christina was attentive and supportive offering me other realistically linked properties for me to view along with …
Thank you for your 5* review Simon. Christina will be over the moon at your recommendation.
5/5
GoogleJNP were amazing, I highly recommend and would use again myself, in fact they may even bias a future purchase if it was with them ;) From Mark who did the initial evaluation, Martin in the sales office was my main …
Thank you for your review Rebecca. We're thrilled that the entire team were able to help you and that their outstanding communication provided you with the best service. Martin and Ross in particular will be thrilled with your recommendation.
5/5
GoogleStill in the process of selling my flat but up to now the service has been great.. all staff are helpful and do there best to help. I have had regular updates …
Thank you for your review Tony. We're over the moon to welcome you back as a JNP customer and look forward to continuing working together on the sale of your flat.
5/5
GoogleI have never bought a property before so I was extremely nervous jumping into the world of buying. Christina showed us round a lovely property and gave all the info we needed or asked for and has been super helpful and very friendly …
Thank you Charlotte for your 5* review. Christina will be delighted with your recommendation. From all the team at JNP - congratulations on purchasing your first property.
5/5
GoogleWe sold and purchased through High Wycombe JNP and had a marvellous service throughout the process. Jan from Sales Progression was brilliant. She was in regular contact with us and was always there to answer our questions. She was key in …
Thank you for your review Clai. We're delighted that Jan and the team were able to provide a professional service. Jan will be so pleased with your recommendation.
5/5
GoogleOutstanding is the only word I can use with regards to my experience of JNP High Wycombe. From start to finish the whole Team have been really great. Special thanks to Janet and Mat for their commitment and being always there and happy to …
Thank you Ilona! Reviews like this truly make our day. We're thrilled that Janet and Mat's commitment to first class customer service has led to such an outstanding experience for you.
5/5
GoogleWith the market in such difficult conditions, the estate agent you choose (buying or selling) needs to work harder than ever to push through what's needed. No sale is straight forward, but having Lisa from JNP on our side to make the whole …
Thank you for your fabulous review Martin. Lisa is absolutely an angel - she's always smiling and as you say, genuinely cares about clients. She'll be delighted with your review.
5/5
GoogleJNP Recently sold my property in High Wycombe. I was very impressed at their professionalism. They were very fast to get the property photographed and marketed on-line. The contract was fair and did not included no sale clauses as the 1st …
Thank you for your review Peter. We're so pleased that the teams professionalism and proactive nature secured a sale for you. They'll be thrilled with your recommendation.
5/5
GoogleThank you JNP Sales staff, you are all such nice people! After going through a hellish experience trying to buy a property in London with …
Thank you so much for your review Michael. Reviews like this make our day! The. entire team will be thrilled that you had a such a positive experience of buying your first home through JNP. We wish you many years of happiness in your new home.
5/5
GoogleI approached selling our house with trepidation but I need not have worried. The JNP team have been amazing, Nathan & Caroline gave us their advice on how to get the best price for our slightly unusual house. The online photos and video …
Thank you for your review Kimberley. It's such a team effort from our first visit to when you move out, and we're pleased that each member of the team provided you with excellent service. The team will be absolutely delighted - reviews like this really do make our day.
5/5
GoogleRecently sold and purchased another property through JNP and was more then happy with the service provided from valuation through to completion. The JNP team were incredibly professional throughout the whole process and always had time to …
Thank you for your review Holly. We're delighted that the team provided 5* service from day one to completion. Ross and Caroline will be thrilled with your review.
5/5
GoogleI can’t speak highly enough of the staff at JNP Hazlemere I mainly dealt with Joshua, who is the kindest genuine professional person you could ever meet, we had so many problems with our move and he went above and …
Thank you for your review Diana. We are delighted that Joshua's agency experience and problem solving helped you move. He'll be so pleased with the recommendation.
5/5
GoogleWell what can I say, if you need an estate agent you won’t get better. I was recommended Julian and very lucky I was. It wasn’t plain sailing but he went above and beyond to get everything over the line and worked harder than hard for both …
Thank you for your review Robert. We are thrilled that Julian's wealth of agency experience and knowledge, as well as his commitment to 5* customer service, has resulted in such a glowing recommendation.
5/5
GoogleJulian Almrott and the team at JNP, Hazlemere, provided excellent service from start to finish in the purchase of a new house for my parents. …
Thank you for your review Nicola. We're so pleased that Julian's professionalism and years of experience enabled your parents to buy their new home. Julian will be delighted with the recommendation.
5/5
GoogleIt’s our honour to say that our first time buyers experience was really great with JNP Hazlemere. Specially the star performer Julian remove all those hurdles from our process of purchasing property and make us so comfortable that the whole …
Thank you for your review Ramesh. We're delighted that Julian, Jacqui, Graeme and the team at Hazlemere were able to help you navigate through the process of buying your first home. They will be thrilled with the recommendation and we wish you much happiness in your new home.
5/5
GoogleJNP Hazlemere has done an excellent job for me on the sale of my flat. Throughout the process they have been friendly, helpful and have always responded promptly to any contacts that I have made with them. …
Thank you Malcolm. Julian and the team will be delighted with your review. Thank you for your recommendation and for using JNP twice - we look forward to welcoming you back if you move again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018. A British Property Awards winner every year since 2018.
British Property Awards by year, 2025 to 20182025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send JNP Estate Agents a message.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
