The JNP Partnership estate agents in High Wycombe, Hazlemere, Princes Risborough and 4 more

★★★★★ 5/5

Google

A shout out to Gesica, my property manager, who was very efficient and prompt in responding to my emails and requests. She handled everything very professionally and ensured I was kept updated throughout. She portrayed excellent customer service. I am very satisfied with the client/customer care of JNP. Having had used the services of another agency before, which was not good, I can recommend JNP very confidently.PositiveResponsiveness, Professionalism

Riz · 13 July 2022 · JNP Estate Agents High Wycombe

★★★★★ 5/5

Google

I bought a property through JNP and despite bumping into every possible delay along the way (JNP not at fault), Emma always provided an excellent service. She fought tooth and nail to get the purchase over the line and even after a year of waiting and dealing with disorganised solicitors and management companies, she remained just as determined and friendly. Although at times I had lost faith in the process of buying the property, Emma stayed optimistic and looked out for every opportunity where she could proactively help the seller and I. True to say I would not be in my new flat now if it was not for her and the rest of the friendly JNP team. Thanks very much.

Jay · 10 July 2022 · JNP Estate Agents High Wycombe

★★★★★ 1/5

Trustpilot

Very poor communication

Very poor communication, was told buyer had pulled out and was not notified until I had to chase it. No commitment to sell, shocking Service no longer that local feel

Louise · 1 July 2022 · JNP

★★★★★ 1/5

Trustpilot

Very poor communication

Very poor communication, was told buyer had pulled out and was not notified until I had to chase it. No commitment to sell, shocking Service no longer that local feel

Louise · 1 July 2022 · JNP Estate Agents Princes Risborough

★★★★★ 5/5

Google

JNP did a fantastic job at selling my house. They marketed the property perfectly, managed the viewings brilliantly and got a fantastic price not to mention helped the sale go through smoothly. I cannot fault them and would absolutely use them again. And they are a jolly lovely team too!PositiveResponsiveness, Quality, Professionalism, Value

Jo · 28 June 2022 · JNP Estate Agents Princes Risborough

★★★★★ 1/5

Trustpilot

Currently in dispute trying to get…

Currently in dispute trying to get deposit back ,advise prospective tenants to photo and send in absolutely every tiny mark,limescale no matter how small or dirt however minimal or awkward to access at start of tenancy and have added to file because professional inventory company didn't fully show all of these things at start of tenancy and they will use very good photography to charge you at end of tenancy .JNP will try to get you to pay for professional cleaning even when it's not required .I can back this review up with examples so it should not be censored.They also tell me that if I don't agree to their costs it would take me at least 3 months to get it sorted and that landlord agreement for professional clean signed a couple of weeks before law changed still holds although I believe it was retrospectively made illegal in 2020.

D · 16 June 2022 · JNP

★★★★★ 5/5

Google

JNP have been very helpful, communicating regular updates throughout the sale process and with expert knowledge of the area. Highly recommend!PositiveResponsiveness, Professionalism

Nicole · 8 June 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

I highly recommend JNP particularly Sue Harper. Sue has been by my side throughout the whole stressful process, making me laugh when I wanted to cry and keeping me informed and updated. She has such a positive outlook and finds solutions to disappointments. I am very grateful to Sue for all her help, advice and kindness.PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 7 June 2022 · JNP Estate Agents Princes Risborough

★★★★★ 5/5

Google

We recently viewed a property through this branch. Abi arrived punctually and was well prepared for the view. She has given good information about the house. After the viewing, she followed up promptly and even though we intended not to give an offer to the viewed property, she is helpful in recommending some surveying and conveyancing service to help us proceed with our purchase of another property. Her email feedback is always quick.

Kiu · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

We were really happy with the service provided by Charlee during the initial stages of our house purchase. Charlee was always very welcoming and friendly and responded to any questions we had very quickly. As first time buyers this process seemed a bit daunting but Charlee was really helpful in guiding and advising us which was both very helpful and very much appreciated!

JP · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 4/5

Google

Rating only, no written review.

Fungjoon · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

I spoke to Katerina who was heads and shoulders above all the agents in Leeds I have spoken to in the last couple of days. So very proactive and helpful, with some very insightful information. I wasn't expecting this level of service froma large firm - thank you so much for all your help today !

Neelam · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

Excellent, professional, responsive, and courteous service. Would recommend to all.

Chris · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

We had a great service from Amy initially and Jenny who carried us through a long process of a selling our home and buying a new one. We were given good advice throughout and never made to feel as if they were too busy to help. Jenny was always happy to take phonecalls and chase things up for me. I consulted her at a number of steps and sometimes changed decisions based on her good advice. We are really satisfied with the service they provided and would use then again

Stephen · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

After all the estate agency’s this one is the best by far, Jenny Archer has been very helpful for everything that we needed done, Amazing staff overall much appreciated.

Gjuri · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

All members of the team have been friendly, informative and helpful right from the start, and have kept us updated regularly on progress with the sale of the house. Would highly recommend!

SaMitch · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

Superb team in the Headingley branch. Every interaction we've had with them has been quick, professional and very pleasant. Great quality service, from a knowledgeable and friendly team. Wouldn't hesitate to recommend.

Ed · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

Kat was very knowledgeable and answered all questions. Good to have her insight on the property, area, current market and with advice for a first time buyer.

Paul · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

Thanks so much Maisie! We had a viewing with Maisie last week, which went really well. Smiley and friendly, she showed us around and provided all the information about the house, very helpful. Looking forward to working together and getting those keys soon! :)

Alyena2000 · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

We were shown a property by Maisie. The whole process was very well handled from start to finish and Maisie was extremely knowledgeable and professional.

Vincent · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

Katerina Chvapil was really friendly and informed about the property we viewed. She took us round at our own pace and gave us space. She elected key bits of information and was able to answer every question we had. Her communication since has been great.

Anya · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

Very happy with the service, our property sold very quickly. We had regular updates from the agent and constructive advice when viewings tailed off just before Christmas to make sure we took advantage of the usual new year rush. Lots of viewings which were handled sensitively by the agents in view of our house needing some updating. Happy with achieved sold price. Thank you all at Mannings Stainton Headingley, especially Masie and Amy (Source : allAgents)

Kate · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 5/5

Google

MS offer a really good service. My sales negotiator, Katerina Chvapil, was very quick to respond to my emails and provided lots of useful information about the whole property purchase process.

Dilyana · 17 May 2022 · JNP Estate Agents Hazlemere

★★★★★ 1/5

Trustpilot

Terrible service

I bought a house being sold through JNP, I had a few reservation about how the owners would leave the property, and so asked for things, such as them removing the sofa from the attic, prior to exchange. I was made to feel by JNP, on several occasions, like I was causing problems for these "lovely kind" sellers by delaying the sale. On the day of exchange, however, I moved into a home left in absolute filth, with dog poo in the garden, rubbish in the attic and damage to pretty much every wall in the house. I called Joshua at JNP to inform him (as he had told me on several occasions how lovely these sellers (Neil and Gale Joslin were), and I was told that he would send over my pictures to them and "sort something out". I heard nothing back for a month, until Joshua messaged to say that the sellers wanted a favour, of some post redirected. Obviously annoyed that I had no response before this, I asked what there response was to the photos, and I was told that JNP had no legal responsibility. I understand that they might not, but they have a moral one, so all I can warn is that if you are buying a property sold via JNP, don't trust anything your told by the estate agent.

Hannah · 25 April 2022 · JNP